Hollins Hey Hotel & Restaurant  

Superb menu -cannot be praised enough.

Tired decor in the bedrooms - the property is not a new Brand Hotel so the room decor was to be expected.

The weekend we stayed there, a wedding reception was also held at the hotel. The fire alarm was accidently set off at 7 am due to a guest at the hotel leaving water running in the bath, causing a flood into the dining room and into the electric. It was unfortunate having to get up at this time, but the staff were extremely pleasant, managed to serve a good cooked breakfast, and even gave us a discount on the booking because of the incident. I,m not sure I could have stayed so calm under the circumstances.

Very good all round staff and amenities

Friendly reception, problems sorted immediately.

Friendly, characterful, personal service

Bed was rather hard. Lounge not always open.

A very good, old-fashioned hotel, which makes a refreshing change from the modern 'chains'. The staff were welcoming, and the food was excellent considering there were so few guests. The location was good and our room had an excellent view. Parking was good, although it may become more challenging when functions are taking place at weekends. We stayed midweek and it was great for trips into Liverpool by train.

The reception staff were lovely. The room was spacious and we loved the 4 poster bed and the overall cleanliness and facilities. The hotel was well situated and quite grand with all its olde world charm and original features.

Breakfast was dry and quite poor.

This was a friendly comfortable hotel which was quiet, traditionally built so no problem with paper thin walls of some new hotels. Excellent location for the centre of Ipswich and good off-road parking.

Slight criticism was that the wash hand basin was in the bedroom area outside of the wc and Shower Room: not a problem really

The owner, so friendly, helpful. As a lone lady staying in the area due to business, was made to feel very welcome. I stay in hotels a lot and often find going to the lounge or restaurant not too nice when you are on your own. Not here, chatted to other guests as such a nice relaxing atmosphere. I must praise the owner, very hardworking,polite and will defintely go again, on a personal basis with my husband. The hotel itself has so much character. Location is fantastic so close to rail links into liverpool £3.25 return into Liverpool can you beleive that no need to take car in. Close to the sea. Just perfect, please stay you will not be dissapointed

The Hotel was great! Nicely furnished with old style sofas and tables. Welcoming staff, cosy atmosphere and good position 'cause it's very near the station. I recommend it to anybody who would like to spend a relaxing holiday in a quite elegant environment!

It's like Mary Poppins was 'perfect in every way'

The restaurant and service were lovely. The room was clean and comfortable

At the time that we stayed the hotel was almost empty. there was,nt much atmosphere.