Macdonald Holyrood Hotel  

Quiet room and the no smoking policy, makes for a pleasant stay. The hotel is excellently placed to see the sights of Edinburgh both town and countryside

There is rally nothing that we did not like.

Staff were friendly and the room was of a good size

Unfortunately the room was uncomfortably cold and the heating system was not working properly. We had to resort to using the hairdryer and heated towel rail to take away the chill. Despite asking at reception nothing was done to correct the problem and we had to keep our coats on until it was time to get into bed.

Our second visit and good standards have been maintained. Very comfortable in every respect.

Apart from kettle not working when we arrived this was soon rectified.

Attentive and helpful staff Rooms were a good size and standard Rooms were clean and tidy, friendly maid service. Breakfast was hot and well presented within a few minutes of ordering. Car parking reservation and valet parking worked well. Poor service one night from bar staff who seemed not to see 4 of us sitting in front of the main fire in the lobby. I had to finally go to the bar 30 ft away which had 2 bar staff who were chatting to each other and no other Guests wanting service.

Enjoyable stay

Location and helpful front of house staff

Charges for breakfast just short of £15 is ok if you are charging it to your business account but not good for everyone else no matter what your budget is

The hotel was "faultless". Location excellent near to city centre shops and attractions. We shall certainly stay here again on any future visits to Edinburgh.

Nothing to complain about. A very comfortable stay.

Pleasant quiet location within easy reach of the main areas of interest in Edinburgh. Comfortable, clean throughout and attentive staff.

The room was spacious, clean and comfortable, maybe a bit to warm during the night..The air conditioning didn't seem to work very well Found a fan in the wardrobe and kept that on through the night..

very friendly staff, excellent room, good location, good value for money

Large room and the convenience of a spa

Had to wait for breakfast as restaurant was full and service was slow. Advertised 4pm check-out and lunch for £20/head but in practice the reception staff wouldn't let us stay in our room and in any case the restaurant wasn't even open for lunch. Hotel is not well situated for buses

Location was excellent. Room was beautiful & large. Refrigerator provided. Dining room was nice.

Overpriced wi-fi for expensive hotel. Front desk and restaurant staff were inexperienced and not knowledgeable. Engineer couldn't figure out why we only had scalding hot water in shower from time to time because he couldn't replicate the problem in one look (although maid did). Concierge wonderful but overwhelmed with minor duties that took him from his job.

Proximity to the Edinburgh Castle, the Festival and the old town; spacious, clean, well appointed rooms; pleasant dining room with friendly efficient staff (an especial recommendation to the waitress Laura); friendly and helpful reception staff (especial recommendation to concierge Bill and a French lady whose name I don't recall on reception).

The room was advertised as having free wired internet access. It was surprising to find that this was only at dial-up speeds and that for effective internet access I had to buy wireless from BTOpenzone.