Duke's Head Hotel  

The new rooms were excellent. However, the front desk staff could do with some training about checking customers in and getting things right. I thoroughly enjoyed the stay however. Breakfast could offer a few more items, it was the same selection everyday. I will stay there again, it is a great property with an excellent location.

The central location.

The new part of the hotel certainly gives value for money, the beds are really comfortable, loved the decor and once we had figured out how to work the heating we were warm.

The only down side was the long walk from reception through the delapidated old part of the hotel in order to get to the lift for the new part.

Clea, comfortable,pleasant.

Really nice hotel, couldnt fault it and good location

Griffin restaurant good value for money for the evening meal. roon very clean and facilities good.

Breakfast ok not very well cooked Extractor fan not working in the bathroom of my room

I liked the history of the building and its location. Although travelling alone I had a double room. The room was comfortable and was, I felt fair value for money.

The breakfast was not good value for money. Not particularly tasty. So although the room was pleasant and decent value, the breakfast was a disappointment. The room service meals were nice enough, perhaps a bit overpriced.

The staff were very friendly and helpful. The range of facilities were very good. The food was excellent and cooked as requested. Nothing was too much trouble for anyone and the room was very comfortable.

The receptionist was very welcoming and made us feel special

Large noisy party.

Lovely staff, lovely bar and restaurant. General good value.

They have a function room which was very load but finished fairly early so did not affect our sleep.

Location excellent for visiting Norfolk/bird watching. Room in refurbished new part very good and would recommend highly. Didn't eat dinner in the hotel, found a lovely Bistro on the Quay, great quality and vfm. Originally booked for 1 night, stayed 3.

Receptionist very remiss in not telling us about the very keen traffic wardens patrolling outside the hotel on the market square. Tip - take car around to the hotel car park immediately you arrive, don't take the receptionists word that the warden gives you 10 mins to check in!

We liked the relaxed and comfortable atmosphere of the hotel and very much enjoyed our stay. We will definitely be returning to the hotel for future stays. However, we did experience some unusual ghostly activity within our room and the stairwell area. However, we personally found it both amusing and exciting and will be returning for this reason.

I didn't get along very well with the shower, it proved to be somewhat tempremental in it's temperature. Other than that, no complaints!

Since the re-furb, this hotel is now right up to date. Rooms are nicely furnished, great shower! Handy being in the centre of town. Ideal for shopping, sightseeing (not that I did any). Got good value for money booking late when room price reduced.