Duke's Head Hotel  

What a bargain this hotel turned out to be! We stayed on a Saturday night and got free parking and breakfast included in the price. Fantastic location and its close proximity to the town centre - what a pretty place Kings Lynn is - the walk by the river coupled with the free museum and the local history (and pubs!) all near by made it a wonderful place to stay. Hotel refurbishment is almost complete and has been really well done. All the staff were very pleasant. Plenty of tables in the dining room and the breakfast was good value too.

Conveniently located. comfortable free parking

One chair in the bedroom! Two people reqire one each

The hotel was clean and well maintained. Great location. Parking was a pain as the staff entrnce should be open to visitors to walk through rather than walking around the building every time. Good rnge of restaurants and local attractions. We were not rushed by staff to leave and this was good. We were made to feel welcome.

That lift is too noisy and needs a lick of paint and new carpet. The hallways were cluttered with smelly bed linen left from the day before and it was unecessary. The scrambled egg had large clumps of shell in it on 2 days running even after we complained. The reception staff could do with training. When I called up I was constantly told to wait as they were dealing with customers- hello I am a customer also. Slow check in proceedure at 2pm only one till open needed more staff at checkin. Breakfast should be loclly sourced not supermrket cheap- susages and eggs were basic nd could be better-no ide how to make fried eggs as they were burnt.

Room was newly reburbished and kitted out to a 3-4 star standard. Shower only but that was ok and big. Centrally located on tuesday market square in the centre of king's lynn. Public areas all freshly reburbished and to a 3-4 star standard. Nice big lcd tv, tea, coffee even hot choc. And six biscuits, luxury. I could not find any fault with the room, usually I find something that annoys me. Even the toilet paper was a quilted, up market type. 10/10 for the room.

The public lift was a bit shabby and old fashioned. The hotel car parking was a bit tight for a big car. But it was free to park so I can not grumble. The exterior of the 1960/70's hotel block is less than appealing, but once inside it is of a high standard. iIdid not stop for dinner as the resturant was a bit of a gold fish bowl and had a strong fishy smell. Although it was full of happy customers.

A very pleasant hotel with good amenities.

Good rooms and friendy staff. Excellent position in centre of Kings Lynn.

Staff were very helpful,and courteous,location was excellentno negatives

It's central location and free car park made it ideal for my stay in Kings Lynn

Despite the recent refurbishment, some of the corridor floors were very spongy underfoot indicating a possible dampness problem. The breakfast charging system allowed two people to charge their breakfasts to my room but fortunately for me I was able to sort it out.

I know the hotel very well (30 years) and I was pleased to see that from its run-down appearance at my last visit it has been tastefully and very successfully refurbished. There are now more staff and most importantly nice staff. On previous visits the quality of some of the staff was unacceptable (I.E. rude.) It was nice to see that the lounge is now busy thus providing a pleasant atmosphere. The suites at the front of the building are very well appointed.

The Gryffins cafe hasn't quite got it right yet. It was a question of a fried breakfast or not much else. No cold meats, no cheese, no boiled eggs and no porridge on offer. Marmelade but no other choice. On the second day, breakfast was better but on day one, apart from the above list, there was no fruit bowl, no croissants, no fried eggs (until our breakfast was over.) However the staff say that there are changes in the wind.

Staff were very pleasant & the food was very good in the restaurant

I had to ask 3 times for tea making facilities in my room.

Good central location with easy access to main road links. The restaurant provided excellent food with a nice friendly relaxed atmosphere and the staff overall were helpful and friendly.

very clean, bed comfortable, nice warm room and good car parking. what more can you need.

The hotel was central the staff were very friendly and helpful the rooms were warm and comfortable and the decor downstairs was lovely just what we were looking for as we were visiting for our 42nd wedding anniversary

The rooms could have been anywhere in a travelodge hotel the theme did not match the lobby and bar etc it is fine for visiting and wanting somewhere to have a base I didn't find it that good for a special holiday