Hotel La Place  

Not much, there was plenty of hot water

I paid for a top suite for 3 days and was very disappointed. The bathroom: had 3 loose planks of wood on the floor near the sink not sure why they where left there, two lights out, toilet seat loose, a mass of silicone holding the shower screen in place, the tap for switching from the bath to the shower was a large rusty washer, there was masking tape all around the ceiling, the extractor was not working. The bedroom: in two draws there was a large amount of screws and hooks, the mini bar was an empty fridge, the divan bed outer cover had come away exposing 12 mm long pins which my wife found when she scratched her legs on them, there was no tea or coffee in the room on two days, the phone in the room did not work so had to go to reception and ask for some, one of the cupboard doors was falling off. There was stacks of paint tins in the corridors, the smoke alarm outside our bedroom was covered with a plastic bag for the full time we where there, at the two breakfasts we went to, they apologised both times because they had no sausages, I did tell them there was a Tesco open nearby but they said it was not their fault there was no sausages, also the breakfast was very poorly cooked, undercooked bacon and burnt eggs.

Freindly staff

Very tired not what would be expected of 4 star

The graciousness of the owner and staff. It's is a place you want to return to and to tell your friends about.

Staff was incredibly helpful and kind. I felt very welcome!

the loqation and hotel design

the breakfast is very poor

Good hotel with nice staff

Good location. Much better value for money than hotels of comparable prices in similar locations (in my admittedly limited experience).

They could offer fruit for breakfast for those of us who want to have a light and healthy start to the day.

Very friendly staff , big comfy bed , nice visit , would def stay again

Well behaved staffs.

Save yourself the money and sleep on the street, it was a dirty, smelly, horrible hotel. The wall paper was peeling of the walls, the net curtains, well I thought they were supposed to be white! I may be wrong, but I think Slimer from Ghostbusters stayed here once, as this can be the only explanation for the green staining to the walls! I should have noticed something was up with the room when they asked for payment when checking in. The room has to be the worst room I have ever stayed, I’ve stayed in better youth hostels! The bar was dreadful, poorly stocked with no draft beer available. The breakfast was served in the basement, which was tiny, hot and smelly, but smell could have been coming from the old man sat next to me, though to be honest it felt he was sat on the same table, we were that close. Don’t stay here!

Location and on time wake up calls.

Lack of courtesy and hospitality. Non responsive staff. Uncomfortable, very small room with a difficult approach. Less than adequate supplies in the room and bathroom. Leathery eggs and under cooked veges at the breakfast. Overall, sorry to say, I will categorize hotel La Place as one of my worst experience, unfortunately with a payment of 99£ per night.

Friendly and helpfull staff. 24 Hour reception Desk. The location is really great as it is just 2mts walk to. Baker Street Tube station, Madam Tussad museum, Reagal Park etc .

Rooms wee bit small. Wifi was slow some times