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23 Lillie Road, Hammersmith and Fulham, London, SW6 1UG, United Kingdom – Show map – Subway access
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2651 verified reviews
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Hotel Lily's staff speak: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and charges are applicable.
24-hour front desk
Non-smoking rooms, Family rooms, Lift, Heating
14:00 - 00:00 hours
10:30 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children or adults are charged GBP 25 per person per night when using existing beds.
Children's cots/cribs are not available.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2641 reviews
Value for money
Show reviews from:
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The W14 Hotel offers award-winning, 3-star accommodation in London’s Kensington district. Consisting of 4 Victorian town houses, it mixes contemporary décor with many traditional old features.
Score from 564 reviews Good
Situated on the waterfront, Ramada Hotel & Suites London Docklands is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away.
Score from 1363 reviews Good
Located in London’s West End, less than 5 minutes’ walk from Tottenham Court Underground Station and Oxford Street shops is the St Giles.
Score from 10014 reviews Good
This stay will be my last here cut my foot open on a nail that was an inch proud of the floor plate in room and black hairs on bedsheets that was all stained and very dirty
Nothing except free wifi
Bed uncomfortable, reception staff unhelpful, lot of maintainance issues, very small room and toilet, old carpet, cold, not a proper English breakfast. Will not book again with this hotel.
A clean hotel, although it is undergoing some decoration it did not hinder my peace of mind. The reception staff pleasant and got exactly what I came for - a relaxing, comfortable stay!
Excellent location if visiting Chelsea FC.
Small room, radiator wouldnt turn off so room was very hot. Traffic noise from main road. Shower wasnt the best quality
Except one reception member the rest of staff members are very helpful.
Shouldn't be rude with traveller be polite can you word please and thank you nothing cost.
Love the fact that the room was warm as I suffer from the cold.
Bathroom had mould and the shower was hot, plus no towels were on the room. Bit annoying when one takes a shower as soon as they arrive in the room to then have yo sit in from of the heater to dry
Clean. Good location. Small but done the job
staff very helpfull,location,car park
think car park should only be 10 pound max,breakfast dark and a bit cheap looking
staff is very nice
okay breakfast small room not clean
- Quick service during Breakfast. - Soft matress - good range of channels on TV - Quiet
- The bed had no matress protector, just a single sheet which is extremely unhygienic. - Despite the many non smoking signs, the corridors stank of cigaret. - The loo paper was not a new roll not was the soap around the sink. - The shower has grime between the tiles. - The remote control was very greasy which showed that the cleaning lacked attention to detail. - There were many warnings about not leaving belongings in the room, that the hotel took no responsability for any theft ... Not very reasuring. - Upon arrival, the receptionist forgot to give me the wifi code which was annoying. - the doors were heavy to open - Breakfast was quite poor in terms of quality. The jam and marmelade were very low budget. - the area around is quite grim. - the door to my closet would not close. BUT THEN AGAIN YOU DO PAY 30 POUNDS PER NIGHT
Cleanliness Bathroom no shampoo Cost to park
The Staff was very helpfull and friendly. the beds were extremly comfortable . :-D
To pay an extra 5 GBP for each piece of luggage left after checking out. :-(
Excellent staff and good breakfast
only one thing-the lifts(there are two)are horribly small and claustrophobic
good and clean room , good heating , breakfast included
wifi is not free , i printed a 4 page document and paid 4 pounds for it incredibly expensive!
Location and car parking facility.
the breakfast was great very near chelsea football club
not getting up for breakfast the first day. they need a hotel bar
Location as we were working opposite.
Very noisy, windows are not sound proof at all, Had to move rooms , as bathroom basin tap leaked and took two of us to turn off the Hot tap, even though it was blue for Cold, not keen to cleaning teeth with hot water. Mirror behind taps had swelled making it nearly impossible to turn tap off. Mentioned it in the morning, chap said he would mention it to the lady. when i came back for breaky she knew nothing of it, although after breaky which was 20mins as sooo poor , she changed our room to a slightly better room , with moving floor tiles in the bathroom and a shower cubical that the doors didnt fit and was way too small. an Experience is how i would describe our stay. Coffee shop had closed where we had breaky before , so suffered Hotel lily breaky , was warned by other reviews. and they were 100% right don't bother , couldn't drink coffee and the plate of food was swimming in cheap baked beans , left most of it , had the orange juice and left.worse ever. Over priced hotel really , if you can't do a nice breaky then discount the rooms and send everyone to ibis to eat instead, wish we had stayed there now. you live and learn
Noise, poor service / staff, uncomfortable bed
coffee cup in draw with dried up coffee mould in. Bathroom unclean,very small room.
Place is a bit shabby
Every thing was bad no service and i hold 3 big bag to my room any room in floor N4 you need to take ur bags with stairs sick hotel
The location is excellent and the hotel offers real value for money.
Exceptionally tiny bathroom.
Very small room. It needed updating Shower rail was fitted in a terrible place and so shower shot to end of bath
Receptionist excellent!! Friendly and helpful, thankyou. Rooms basic (finishing touches not very good) but clean and comfortable, cooked breakfast was nice but small portions.
Bathroom Quite small, finishings terrible, no plug in sink, drain hole in sink looked dirty, when running water in sink it would start to fill but dirt was comming up out of plug hole...not nice!!
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