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23 Lillie Road, Hammersmith and Fulham, London, SW6 1UG, United Kingdom – Show map – Subway access
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2669 verified reviews
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Hotel Lily's staff speak: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and charges are applicable.
24-hour front desk
Non-smoking rooms, Family rooms, Lift, Heating
14:00 - 00:00 hours
10:30 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children or adults are charged GBP 25 per person per night when using existing beds.
Children's cots/cribs are not available.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2667 reviews
Value for money
Show reviews from:
The W14 Hotel offers award-winning, 3-star accommodation in London’s Kensington district. Consisting of 4 Victorian town houses, it mixes contemporary décor with many traditional old features.
Score from 578 reviews Good
By Earls Court exhibition centre and just a few minutes’ walk to West Brompton Tube Station on the District line, Ibis Earl's Court is 2 Tube stops from Harrods.
Score from 1250 reviews Good
Located in London’s West End, less than 5 minutes’ walk from Tottenham Court Underground Station and Oxford Street shops is the St Giles.
Score from 10083 reviews Good
Paddington Tube Station is just 100 metres from this elegant Victorian townhouse hotel. Set on a quiet garden square, Ashley London is also just a 5-minute walk from leafy Hyde Park.
Score from 1165 reviews Review score
Breakfast was very ordinary.
Excellent location for Stamford Bridge & the underground
Rooms red hot & lots of noise from busy road outside
Free breakfast was very good
How small the room was very small but ok for weekend if only to sleep
The location of the hotel
ThE quality of rooms
The price and the location
Everything else from the horrible, rude staff to the dirty bath rooms and tiny tiny lifts
close to the subway
no individual bath set, hair drier, slippers, telephone,limited wifi - only 24 hors, then need other password.
Did not like anything about this hotel .. It's worse than 2*..
Would definitely not go back .. Breakfast was absolutely disgusting ..and waiters very ignorant ..
Location convenient for exhibition centres Earls Court and Olympia Near buses and tube Clean and comfortable beds Good cup of tea at breakfast Plenty of hot water
Noisy. Too hot although heating not on. Basic / cheap breakfast eg instant coffee Tired decor - especially breakfast room Chipped bath Grubby floors
Confusion over bill as it was incorrect. Members of staff where anable to give answers as to why this happened. Over the phone a member of staggwas rude. Within 24 hours of our booking I received an email at 1am stating our booking had not been confirmed and we had to call, when I called I was told there was nothing wrong.
Dirty hotel, filthy linen, pubic hair on the bed, stained towel. We had to ask for a room change ! second room , so tight that you can hit the dressing table on the way to the bed ! very flat non existent pillows and when asked for 2 extras we were given only 1 !!!as the hotel run out !!!!!!!!!!!! or that's what the receptionist said. nightmare stay thankfully it was only for 1 night !!
Only 5 minutes to metro station.
Breakfast is so bad,the rooms are very small
There was no Wi-Fi; The Electricity failed at 8pm so had to go out, someone else's underwear on the radiator! not enough pillows, bathroom was dirty.
This stay will be my last here cut my foot open on a nail that was an inch proud of the floor plate in room and black hairs on bedsheets that was all stained and very dirty
Nothing at all.
A twin room with 3 beds crammed in & tried to pass a triple room ( NO ROOM IN BETWEEN ) Power cut & no emergency lighting in any room or corridors & only a couple on the stairways. Overall very very poor.
Nothing except free wifi
Bed uncomfortable, reception staff unhelpful, lot of maintainance issues, very small room and toilet, old carpet, cold, not a proper English breakfast. Will not book again with this hotel.
A clean hotel, although it is undergoing some decoration it did not hinder my peace of mind. The reception staff pleasant and got exactly what I came for - a relaxing, comfortable stay!
The proximity to west brompton station was good and room was generally clean with good hot water etc
The bed gave us bed bugs which was horrendous. They only have one ironing board in the whole hotel which was placed in the hallway next to the breakfast room meaning I had to iron my shirts with everyone waking past- highly embarrassing and a different strategy needs to be taken!
Excellent location if visiting Chelsea FC.
Small room, radiator wouldnt turn off so room was very hot. Traffic noise from main road. Shower wasnt the best quality
Except one reception member the rest of staff members are very helpful.
Shouldn't be rude with traveller be polite can you word please and thank you nothing cost.
Love the fact that the room was warm as I suffer from the cold.
Bathroom had mould and the shower was hot, plus no towels were on the room. Bit annoying when one takes a shower as soon as they arrive in the room to then have yo sit in from of the heater to dry
Clean. Good location. Small but done the job
Room waaay too small. + We were asked to pay a fee on each baggage we left at Reception after checkout till we visited a fair... Not very nice on your last day
staff very helpfull,location,car park
think car park should only be 10 pound max,breakfast dark and a bit cheap looking
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