Hotel Oliver  

The ONLY positive point is the location: 10 minutes by walk to the underground.

The Hotel is terrible, old and dirty with the worst staff ever! As soon as arrived we encountered the first problem. At 12.30 PM the room was not ready (the room is supposed to be free from 11 AM as you can check from the Website) and this had not been advised by the receptionist that gave us the key, so both the room and the toilet were not possible to be used at all. Our room was old, small, dirty and noisy during the night. The bathroom was worse than an hole, as there was not enough space to contain me all. No remote control for tv and NO toilet brush. Dirty laundry. They currently have only one cleaner (without experience) for 50 rooms. All the staff has been rude, unqualified and not helpful at all! The breakfast had an embarassing quality... And for the first time in my life I have seen customers QUEUING UP for using the tables in the breakfast room. The receptionist booked us a taxi and when we left the hotel we realized the taxi was just a private car WITHOUT taximeter and too much expensive for a short distance to be driven.

Really nice hotel in the heart of London. Its geographical situation is the most important if you wish to visit London.

Bed was comfortable. Room wasn't too small given the price. Breakfast was good. It has a lift!

Carpets a little worn. No coffee facility in the actual room.

I liked being able to use the breakfast room to hang out during the day.

There were no computers for guests to use, so I had to find an internet cafe in the area. The room was a family room with 2 double beds, which was all that was available for me, a single traveller, to use. The shower stall was too small for me, and I'm quite thin.

I liked the Location and the room was clean.

The price was very expencive and so was the parking. The hotel didnt have a resturant or bar. I only stayed there as there were no other hotels available in that location.

Staff was nice serving breakfast...

The room size was small.

The hotel managemet and staff are very helpful in meeting your needs despite all their shortfalls.

There is no internet in the room and we need to work at the breakfast room.

Very well situated, not in the over crowded center but near the tube station with 3 lines including Picadilly line, extremely friendly and helpfull staff, great breakfast and very clean rooms.

The only critique was the not so good wi-fi connectivity..specially from the upper floors, in this case, 3rd floor..

Hotel Oliver was perfect for our requirements, which were a stay within reach of the Albert hall, and rail/tube stations, It was a quite hotel and comfortable, but nothing too fancy

The hotel was within our expectations

I don't like Hotel Oliver.

Poor service. Dirty room.

Only the location and one of the reception staff who was friendly and helpful, but finished at 9pm.

Awful hotel is all I can say, so run down and in need of some major investment and refurbishment. Basically everything was shabby and dated,carpets black and foot trodden in the main walk ways, the 70s came to mind of the decor. My wifes and my room for the one night of our stay (you would not want to stay more!) was just a joke. Very musky and dirty beyond belief with the amount of months of dust on the surfaces and window sill-so thick on top of the wardrobe together with various other articles of paper and debris I was able to write a message! The bed was falling apart from old age with the fabric dropping off! The room was so small we had to take turns to move around in it, avoid room 14 if offered! No natural light from the very slim window that was covered in bird droppings, plus I could not even pull the curtains back. Furniture and fittings were for sure from the 70s or beyond. No remote for the tv whose signal came and went-£20 deposit from reception to get a remote would you believe? Telephone in the bedroom did not work at all? No information given on fire precautions/procedures either. The shower room was not much better. Loose loo seat, no toilet roll (had to ask at reception???) waste water did not drain away in the shower so we almost had a flood, thats if you could see what you were doing as it all steamed up as the extractor did not work! Bedroom and shower room most of the fixtures and fittings were either loose or totally missing, having dropped off? Walls so thin you could hear the conversations in the next room clearly! Doors banged and floorboards squeaked all night from all round the hotel. The so called 'continental breakfast' was a joke as well. The dining room was clearly too small in chairs and tables to accommodate those staying.

Breakfast facilities, over cooked cold egg, no other hot food choice. Fruit = apple badly bruised? Could not eat