Hotel Oliver  

Staff, very helpful. Hotel only 5 mins walk from station.

Room very small, entrance to ensuite, walk in sideways! If large wouldn't get in!

Hotel Oliver was the most horrid establishment I have ever set foot in. The building was in need of substantial renovation and the rooms were tacky and dated. The room presented was filthy, stuffy and shamefully overpriced. The receptionist was rude and entirely incapable of handling her job. The staff cared very little for customer service. I never felt comfortable or safe in the hotel. Hotel Oliver should not be listed on this website. The place does not deserve 'hotel' classification. It was a disgusting pit that has no place competing with legitimate London hotels.

The front desk clerks, Apita and Mac were very friendly and helpful with directions and suggestions.

Our shower stall was clogged and while we informed the desk the night we arrived, no one came to fix it. On the 2nd night, I followed up again and was given the plunger. The wait staff was slow and not friendly. Breakfast was set, no choices.

For the price the hotel was decent, although the towels were not changed for our second day and the staff didn't show the best customer service. The room however was a reasonable size and the bathroom clean and new.

Good location and good value

Breakfast is average, better eating out.

Room was tiny!

The room was clean as well as the bathroom. Et I liked the service for the breakfast

Staff service, excellent. Location in South Kensington good for shopping, restaurants, etc.. Bustling evening, and morning, life. Surprising experience as I usually stay in 4-5 star hotels. Good value for money.

The location is excellent and we found the staff very friendly. For the price the hotel ticked all the right boxes.

Lovely room which was very clean and it's at an exceptional location.

The building itself isn't very attractive and the breakfast wasn't great.

very helpful staff

First room so cold we had to move

Very cheap and cheerful but was happy with what we got for our money. It was a last minute booking and I would normally go for a more luxury hotel but as it was just one night I was willing to settle for less. The location is brilliant for central London with earls court station a short walk down the road and a bus stop right outside it was easy to access anywhere within a very short space of time. The room was very small but tidy and clean and the bed comfy. The staff were helpful and friendly. If you want a perfect 5* then it's not for you but for a top end budget hotel you really can't complain.

There was a cleaner cleaning the room next door to our at around 12:30am, it didn't last long but was quite noisy! Enough to wake me up anyway.

Room and bathroom was small but neat and clean. Everything worked fine (lift, no cold showers, good water pressure). Staff was accomodating, friendly and helpful. Really not bad for the price.

Nothing was really bad. The only minor observations was very little shampoo etc. but this was not a major as I always travel with my own. Had to pay a 20 pound deposit for the tv remote, also not a major issue.