The Hotel Russell

Dejlige værelser med god plads - lækkert morgenbord - meget meget venlig betjening, men desværre glippede der nogle aftaler (se nedenfor)

Personelet i receptionen glippede den ene dag vores taxabestilling - den anden dag var en receptionist taget hjem uden at lægge besked om´den restaurantbooking vi ønskede var blevet til noget - så der mangler lidt på dette område! Men personalet var meget venlige og meget imødekommende.

Venligt personale. Pæne værelser af London standard at være. Rigtig hyggelig bar.

Hotellet har en god beliggenhed og udstråler en vis atmosfære, specielt udefra. Der er nem adgang til undergrunden og busser. Parken overfor hotellet er en fredelig oase, midt i storbyen.

Værelserne trænger meget til en renovering og modernisering. Der skal rengøres meget bedre, og der skal møbleres således, at man kan slappe af på værelset efter en trættende tur rundt i byen. Vi havde en mus på værelset, denne bør indfanges!!

Hotellet ligger tæt ved transportmuligheder, som metro, busser og sightseeing.

For lidt skabsplads og en utidssvarende indretning af værelser. For små senge.

The staff were very friendly and helpful. The room was very clean and comfortable (the only down side was no fridge). The breakfast choice and service were excellent. The 1pm check-out meant no mad rush to vacate the room.

I liked very much the attitude of the Hotel's staff. All personel was very polite, kind and friendly

I guess, in case if room is not ready for visitor as booked from 14.00 hrs, at least such things should been compensate in local bar.

Room, restaurant and general service was fine.

Check-in took a long time, as there were two on the desk and one was diverted by a long query. Check-out was pretty long at one point, suggesting some form of more flexible staffing might be wise.

The hotel has a comfortable wecoming atmosphere retaining a personal character not an impersonal large Hotel antiseptic environment.

Minor points made in the Hotel survey Poor lighting in the bathroom causes shadows at the bathroom mirror. Absence of non slip mat in the bath could cause accident when showering. Awkward shower controls.Evidence of glasses left outside rooms slow to be cleared away.

good location, easy walk to Oxford street and Euston

basic facilities/room for what is an expensive 4 star hotel, slow check in, check in staff/concierge need to be more welcoming

Excellent location in Bloomsbury on beautiful Russell Sq and a Tube station on your doorstep. Very comfortable well appointed hotel with a buzzy bar and good atmosphere.

Breakfast was very standard hotel fare.

location, most of their staff were frindly.

first day they gave me very bad and dirty room looking to very dirty view, I asked them to change it to park view, outlets not matching my mobile adaptor and they are not providing any, concierge sell it to guests 5 GBP I bought it from the book shop beside the hotel 4GBP, bathroom door not closed properly I have to push it up to close it, price was too high in my opinion.

the buffet breakfast was very good. The bar was a great place to relax over a bottle of wine with lots of leather chairs and chesterfields.

Huge air conditioning units were right outside our bedroom window and the noise was like a lorry ticking over all night. I was totally exhausted after our two-night stay and couldn't wait to get back to the peace and quiet of my own bedroom. Why aren't the windows double glazed?