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Score from 2086 reviews Good 7.3/10

Newest reviews for Hotel Russell

  • Simon
      United Kingdom
    2 September 2014

    Everything

    Can't think of any thing that I didn't like

    10

  • Liz
      United Kingdom
    2 September 2014

    We liked being able to walk to and from Covent Garden and the West End theatres - nowhere was more than 10 minutes away and there were many nice places o eat all around. We also enjoyed the very spacious and gracious halls and lounges, with their marble and gilt

    8.8

  • Sam
      United Kingdom
    2 September 2014

    Architecture, great breakfast, lovely sheets, friendly and knowledgeable staff.

    10

  • Susan
      United Kingdom
    2 September 2014

    The way the russell hotel has been/is being restored. Great building. Kind and well trained staff. Feeling one would be able to go there on ones own. The position near to green parks and within walking distance to the bustling centre of town...(did you mean maximum or as you put, minimum) hope this goes through.

    Not having free wifi all the time. I gather one only has access to this if rooms are booked through the hotel. Cleaner at our door at 9.50... Other than that there is not anything to dislike and I haven't had my 200 minimum characters yet!

    9.2

  • Anonymous
      Norway
    2 September 2014

    Central location

    Cleaning not as expected. Beds could be better

    6.3

  • Roberto
      Ireland
    2 September 2014

    The exit

    Paid extra for upgrade but was shocked that all windows in room were covered with a black out sheet like you have in public toilet ! Spoke to other guests and there rooms were the same ! You have to go down to lobby to see if sun is shining or if is raining ! I stayed in room 115 on first floor if this is delux upgrade I would cring to think what standard would be like !

    5.4

  • Anonymous
      United Kingdom
    31 August 2014

    Great location,fabulous cafe in the square.Hotel staff very polite and friendly,room comfortable,

    10

  • Toni
      United Kingdom
    31 August 2014

    Nothing

    8.8

  • Deborah
      United Kingdom
    31 August 2014

    the location to the tube station was good

    Small double room and expensive breakfast

    7.5

  • Keith
      United Kingdom
    31 August 2014

    Location and access to travel facilities.

    Nothing

    9

  • Dennis
      U.S.A.
    31 August 2014

    So large, yet so quiet at night.

    7.9

  • Juliet
      United Kingdom
    31 August 2014

    Great welcoming staff on reception and all around the hotel.

    7.5

  • Prakash
      United Arab Emirates
    31 August 2014

    nothing

    rooms were in very poor condition. water flowing from the bathroom onto the room carpets. room floor was damp and wet. very old builiding which requires lot of maintenance work.

    2.9

  • Mohamed
      United Kingdom
    30 August 2014

    Reception Room Bed Cleanses Fantastic designer

    Need some extra lights

    9.2

  • Rod
      United Kingdom
    30 August 2014

    Good accomadation when my guest eventually arrived good local Venus within walking distance

    7.1

  • Kevin
      United Kingdom
    29 August 2014

    Helpful staff, friendly staff, good location and great breakfast.

    View from room

    9.2

  • Anonymous
      United Kingdom
    28 August 2014

    Loved how attentive the staff were

    That there was no facilities to heat food or drink

    6.3

  • Nancy
      United Kingdom
    28 August 2014

    The staff were extremely helpful and the experience of an older hotel was interesting.I would like to stay there again.

    There was no telephone number to contact room service.

    7.5

  • Anonymous
      Qatar
    28 August 2014

    Reception hall design & marble finishing, very grand and welcoming.

    Rooms need refurbishment and new decoration installed. Tables and chairs have markes on them and are chipped off at some areas. Gipsenboard is cracked everywhere. Bathroom is a whole different story !!

    5.8

  • Olivia
      China
    28 August 2014

    The location is good.

    The first night's room is very small.

    5.8

  • Bharat
      India
    27 August 2014

    We stayed in their Suite and it was fantastic the space view and location of the hotel is excellent.

    9.6

  • Rebekah
      United Kingdom
    27 August 2014

    Loved this hotel! Lovely Spacious rooms, great location, air conditioning, really good breakfast, staff all pleasant and professional.

    Ordered room service which didn't ever arrive, but we didn't chase it up as we weren't particularly bothered.

    9.2

  • Anonymous
      Switzerland
    26 August 2014

    Small but really nice and cozy room at a great location.

    9.6

  • Bryan
      United Kingdom
    26 August 2014

    Our Bathroom. Breakfast

    The mattress was too soft

    7.1

  • Lowell
      U.S.A.
    26 August 2014

    Marble everywhere, attentive staff, great GREAT price

    9.2

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