The Hotel Russell  

very nice comfortable and clean rooms. We stayed at the 7th floor, (highest floor) and the design was very modern. The room was very spacious and had everything insight- even an iron and board! the location is excellent as it is next to the russell station. The price comparing to other hotels of same category and location was very good. what else is left to say?

-we went earlier at the hotel and wanted to leave our luggage at the store area but the guy there was slow and keep coming and going and we had to stay there 20 minutes. -My card was charged twice- one at the registration and one at check out. they explained that the amount of the registration will be refunded because it was made only for security reasons, but my bank account is now two times less than the amount I paid and I have to wait until they refund the money.. !

Location was great travelling from Heathrow as on the Picadilly line and the tube station is just around the corner. Very near to the British Museum so location good and there is a lovely park across the road from it. There is a nice bar there (though expensive). All the staff we encountered were very friendly. Our room on the 4th floor was very well kept and clean. We asked for additional blankets and were promptly accomadated.

Didn't like the breakfast at all. Bad quality ingredients used which I felt let it down. We arrived early but on leaving there was a large queue and certainly would prefer to refrain from including breakfast if booking again.

It was "lekker" as we say in Afrikaans in South Africa. Thank you for making my stay pleasant, eventhough it was very short.

Very charming building, old but in good condition. We was feeling back in history in the Titanic style hall and diningroom. The bar was excellent for High Tea or for refreshments and a book in the evening, and could have been place for an Agatha Christe story. Our room to the park was very comfortable, and not noisy to the trafic. The bell"boys" was serviceminded for everything! The location of the hotel is very good, with underground railway arond the corner. We was happy with a good walking distanse to down-town, Oxford Street, Regnet Park and Kings Cross railwaystation. We will prefer this hotel again!

May be we missed a restaurant for lunsj and evening, but the room service meny was excellent, and so was the charming bar with the same meny! The bathroom was very small, but we had what we needed.

The Hotel itself is impressive though it's once obvious splendour is now somewhat tired. The staff were very professional.

The English breakfast was cold and poorly displayed and maintained. I could not sleep as the soundproofing of the room was in-efficient.

THe location to Theatre, dining and museums. The ease with which we were 'home' again after a busy day. I would recommend this hotel to others.

Well situated for Covent Garden etc 'posh' interior and exterior.

Being asked to pay for wireless internet is a bit much given the price of the hotel to start with.

Very attractive communal areas. Good breakfast with long opening hours. Room was fairly well decorated and shower was quite large. Good central location.

Room quite small. Reception on numerous tv channels lacking. Stingy with shower gel and shampoo. Hotel pre-clears larger payment than required. Room sometimes smelled odd though this tended to pass. Saturday Night was noisy due to a karaoke bar although it stopped about half 11. Expensive.

Location

Breakfast service

I found staff very friendly food very good room very clean

The hotel was clean and the staff were very friendly, the room was of good size and very clean.

The foyer was quite dark and reception wasn't clearly signed and was located behind a pillar tucked away in the corner of the foyer.

Close proximity to tube station and tranquil surroundings

Double bed was way too small