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Newest reviews for Hotel Russell

  • Barbara
      Australia
    September 15, 2014

    My room had afternoon sun streaming in when I opened the door. Surprisingly big with high ceiling, a small balcony, large bathroom, single bed, and a view of greenery from trees in Russell square... Great area for exploring London. Staff were really helpful... the doorman walked me to the local post office, which I had great difficulty finding. Very sweet.

    On the negative side, traffic noise meant I had to shut the windows and doors. Quietened after midnight.

    8.3

  • Karen
      United Kingdom
    September 14, 2014

    Location Good size room Clean Excellent value for money

    Arrived at 4.30pm after a very delayed journey and still our room wasn't ready. We had to wait over half an hour for our room which I felt was unsatisfactory and with no explanation!

    8.8

  • John
      United Arab Emirates
    September 14, 2014

    Sara of the bar staff

    Everything else!

    4.2

  • Alison
      United Kingdom
    September 13, 2014

    Attentive reception staff, acknowledged by all staff when walking through building in a polite manner. Beautiful staircase.

    View from room a disappointment

    7.9

  • Enlai
      United Kingdom
    September 13, 2014

    Bed only

    Alomst, like no slippers, no remote control of air conditioner.

    5

  • Karan
      United Kingdom
    September 12, 2014

    The Hotel was very grand and the room was very comfortable and clean. Staff were extremely helpful and the overall stay was a pleasure.

    Unfortunately we needed a good night's sleep as my daughter was having an operation the following day, the room we stayed in was faultless, unfortunately there was a function going on and the loud music kept her awake. I don't think this was in the hotel but in the location.

    8.8

  • Meng
      Singapore
    September 12, 2014

    Staff and overall cleanliness

    Nothing

    7.9

  • Bruce
      United Kingdom
    September 10, 2014

    We would have appreciated an early breakfast, possibly takeaway style

    7.5

  • Mike
      United Kingdom
    September 10, 2014

    Staff & attention to detail

    Nothing

    9.2

  • Ruby
      United Kingdom
    September 9, 2014

    My husband and I stayed here for one night and found it very good value for the money, the room was spacious and clean, a couple of repairs could have been made however for the purpose of our stay it was great. The location was brilliant just steps from the nearest tube station. Watch out for the lifts though, if you suffer from claustrophobia you will probably want to take the stairs!

    7.9

  • David
      United States of America
    September 9, 2014

    Building architecture Park across street Bed

    Noise from air conditioning WiFi only free for one hour a day

    6.3

  • Xumin
      United Kingdom
    September 9, 2014

    The room have strange smell

    6.3

  • Anonymous
      United Kingdom
    September 9, 2014

    We had a room at the back of the hotel with noisey vents outside. They kept us awake all night. Also heard music coming from a venue near by. Staff were polite but nothing more. Never again!

    4.6

  • Cathryn
      United Kingdom
    September 9, 2014

    Great location for Central London and the underground. Looks a bit tired here and there with chipped paintwork and holes in the blind. Rooms Could do with a bit of a makeover but clean , quiet and very good value for or money. I would go again.

    Some of the bedroom furniture and furnishings were a bit tired looking or chipped. It wasn't a problem though.

    8.3

  • Breige
      United Kingdom
    September 9, 2014

    Price was terrific. Great value for money. Everything you need and London sights and experiences on the doorstep.

    Nothing.

    7.9

  • Craig
      United Kingdom
    September 8, 2014

    The premises were in a good location. The staff were friendly and helpful. The rooms were comfy and clean. The whole experience was excellent.

    10

  • Karen
      United Kingdom
    September 8, 2014

    The bed was so comfy, the staff were very helpful and a perfect central location next to the underground. Loved the bottle of champagne & Harrods voucher. I enjoyed breakfast, including the nice touch of a glass of orange juice whilst waiting for a table.

    9.6

  • Anthony
      Denmark
    September 8, 2014

    Very nice feel

    Rooms too small

    8.8

  • Paul
      United Kingdom
    September 8, 2014

    Having stayed at The Hotel Russell several times, we are able to thoroughly recommend this Hotel, staff are attentive, the Hotel itself is stunning and set in a great location with easy access to all that London has to offer. The food is also excellent.

    9.6

  • Catherine
      United Kingdom
    September 8, 2014

    It's a beautiful building in a good location. I was only able to stay because of a good deal.

    I was looking forward to soaking away the stress if travelling in a lovely bath- there was only a shower...

    5.8

  • Anonymous
      United Kingdom
    September 7, 2014

    Door staff and reception staff lovely and helpful.

    Shabby rooms and decor, smelly air conditioning plus the smallest lifts I've ever encountered in a hotel- difficult to fit two cases and two people in. Thin walls - could hear everything in corridor and miles from lift.

    5

  • Clare
      United Kingdom
    September 7, 2014

    I loved the location of this hotel, food choice, how cheap it was and also how friendly the staff where.

    10

  • Kath
      United Kingdom
    September 7, 2014

    The building & public areas are magnificent. The buffet breakfast was excellent & the staff who were on breakfast duty were courteous & efficient . My room was clean & comfortable.

    My room was very dingy- with little natural light. The decoration didn't help as it was in a variety of shades if brown. It was necessary to keep the lights on at all times.

    6.7

  • Allan
      United Kingdom
    September 7, 2014

    A really enjoyable convenient hotel in an excellent location and within very easy access of tube station and major bus routes. Very good breakfasts! Very efficient friendly staff in dining room.

    A very minor niggle but I found the room very hot indeed and could not locate any means of turning the heat down.

    8.8

  • Tarek
      United Arab Emirates
    September 7, 2014

    Only breakfast was excellent.

    I don't like the size of room, not comfortable at all, we use to run out from the rooms early morning until late night because can not feel comfortable in the room.

    5.4

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