The Hotel Russell

Frokost kunne vert med i hotellpakken

Sentral beliggenhet, fint bad

Trappefri tilgang til rommet når man har med små barn, inkludere frokost når rommet er såpass dyrt, være litt mer grundig med rengjøring, sørge for at TV virker ordentlig med bedre kvalitet på bilde, sørge for at man har personell som kjenner nærområdet bedre slik at de kan svare på enkle spørsmål uten å måtte henvise til concierce.

hotellet var rent og ryddig,lå utmerket til ved siden av en park og 10 min gange til oxsford street.

Hotellet lå veldig sentralt og hotellbygget var meget vakkert. Det var flere gode praktiske løsninger på rommet. Rommet var komfortabelt med god, stor dobbeltseng.

Utbedre småfeil, spesielt på badet som for eksempel betydelige sprekker i gulvflisene og dusjkabinett som ikke er mulig å lukke ordentlig som resulterer i at det blir vått på hele badegulvet. Slike småting virker negativt på det ellers gode intrykket. Renhet kunne også vært bedre.

we ordered a double room but the bed was small for a double seemed more like a 4foot bed. Bed was extremely comfortable though.

It is a beautiful hotel in a lively and historic location. The staff are professional, friendly and very helpful. Will definitely return.

location

expensive poor quality restaurant

I was particularly impressed with the location of the Hotel Russell. Check in was smooth and most of the staff were very friendly. The room was a tight fit but very comfortable and luxurious.

Great location right next to tube but also easy walking distance of west end. Public spaces within hotel retained some of its previous grandeur and our room was of a good standard (we did have one of the refurbished bedrooms)

I liked the relatively new bathroom, the bed was comfortable, and I liked the cleaning staff that gave us good service.

Yes, the consierge was hard to get hold on and I was told to go to the street for a taxi.. The staff was not particularly nice, except the cleening lady. I also found a hair on my pillow (not mine!). I didn´t care for the back-yard view room. The room was much nicer on the pictures. When we got there it wasn´t worth the price, and if I hadn´t booked discount, I would feel bad for paying so much. The discount that I found on the net, saved it. Pillows could have been softer. Paying for breakfast there was no point, since it was two minutes down the street, half the price for food that was fabulous.

great location for the station and the shops

staff bickering in the restaurant at breakfast

Offered accommodation upgrade, at a cost, but proved worthwhile. Offered inclusive breakfast at a much reduced cost. Accepted offer. Hotel handily located for city and adjacent underground stations. Enjoyed our stay very much.

The hotel looked really grand from outside and was amazing inside, We were greated with a warm welcome.The room was fantastic, very spacious,and was extremely comfortable. The hotel is in a superb location, very close to Russel Square tube and easy to find.