There are only a few minor grumbled we had. My husband found it a little noisy on the Saturday night, but ear plugs were provided. It was very hot during the weekend and the room struggled to cool down as the sash windows only opened a little way and it was a shame there wasn't free parking - we stayed on Sat and Sun nights but the nearby car park wasn't too expensive - and the night porter paid the fee first thing in the morning for us so we could lie in.
The staff were wonderful, very friendly and helpful, nothing was too much trouble. The hotel was beautiful, stylish and immaculate and the superking size bed was amazingly comfortable. But the best bit for me were the little touches that set it apart from any other hotel, the cute little booklet with facts about the hotel and the things in it, tea and coffee brought to our room day or night and as a lovely little personal touch there's was a card waiting for us on arrival as we had mentioned it was our anniversary when booking! Fantastic hotel, would recommend to everyone.