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Hyde Park Rooms & Apartments
Great Cumberland Place, Westminster, London, W1H 7LB – Show map – Subway access
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The most recent booking for this property was made on 28 Aug at 09:18 from Saudi Arabia.
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240 verified reviews
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Hyde Park Rooms & Apartments's staff speak: Romanian
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WiFi is available in the hotel rooms and costs GBP 5 per 24 hours.
No parking available.
Non-smoking rooms, Family rooms, Heating, Allergy-free room, Non-smoking throughout
15:00 - 19:00 hours
10:30 - 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night for children's cots/cribs.
All older children or adults are charged GBP 10 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hyde Park Rooms & Apartments accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Check-in and key collection takes place outside:
27 Great Cumberland Place
Late check-in after 19.00 is possible upon request and subject to a surcharge.
Based on 240 reviews
Show reviews from:
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the cost of the room, and the general state of the room
the room an facilities were very nice
staff were none existent most of the time unless cleaning early in the morning an I would accept the late check in fee if I was actually met an shown were to go instead of being told on the phone to go a different place to get the key and find your own way
Close to laundry, pubs, metro
No signage to find the place. Only by chance that the staff heard us trying to find the entrance. Extremely poor. Could not speak or understand clear English in a London accommodation complex. Very poor room facilities for tea and coffee.
Intermittent hot water.
location and price
Rude staff Awful check in system Toilet doesn't flush Shower the size if a matchbox
Quiet location close to Marble Arch
I am a slim person & I have great difficulty showering in your apartment
Room was nice, not fancy or great just basic. No air con or fab in room was very hot.
Got disturbed by cleaner 3 times at 9am till 11am for check out. Did not approve of that being woken up :(
We stayed during a heat wave of about 30 degrees Celsius and there was no air conditioning or ceiling fan. The staff offered no portable fans.
Location ia really closed to the Marble Arch tube station and Oxford Street which is 5 minutes away.
The room is hot as hell, really stuffy even though they provide us a fan. And I paid £20 for an extra bed that is fall apart, I have to sleep on the floor with a mattress instead. Really hard to find the hotel. I have to call them several times to lead me to the hotel. And there isn't any phone coverage. I have to go outside beside the bar to make a call My honest opinion. Not worth it all
There was nothing good about this place at all. It was disgusting, no air con, you had to share the toilet and shower with other people staying there. The pictures look nothing liked the place you Staying in, it took us 3 hrs to find the place as it puts its address at another hotel near by so when you arrive they'll guide to the place your actually staying in. The place disgusting
Awful awful awful place, falsely advertised with nice pics of other premises. AVOID!! Nothing good to say about it. Owners need to take some pride in their 'business' Shocking that establishments like this are allowed to continue to rip people off!! I will be reporting to trading standards!!
Close to big bus stop & tube station.
The walls were paper thin we could hear the conversation of people outside. The shower drain did not work, had to stand in wash water which spilled out onto bathroom floor. Beds were lumpy & bedrooms were hot! Staff was at their convenience not the customers & the extra £5 for the slowest internet was not worth it!
location, easy to find, good situation and great facilities around the place
shower didn't flow away, hairdryer didn't work and the noise level in the apartment was quite significant
The mould on the windows in the bathroom than just needed wiping off. The attention to cleanliness was very poor.
Lack of luggage storage after 2pm on Sunday. Cold shower. Miniscule shared bathroom.
the location is great for oxford street. clean room.
a room for 2 and only glass og cup for 1. inventory old, dated and very used. hot day no aircondition and window too low to ground for sleeping with open. no extra pillows or blankets.
Very spacious rooms and very uncomplicated check in and out.
Location, room was clean.
Staff is very rude and not friendly. Communication with the place was very poor. The toilet and shower is too small. Unclear check-in and check-out policy. To pay 5 pounds for luggage storage, I would expect this to be service. My advice: do not book at this place!
It was well positioned with easy access to bus and underground routes to central London. It was also well equipped with fridge, cooker Microwave and all the necessary tools etc.
It could have done with more windows. There was a lack of light in the apartment. I like an opening window. Saying that it fulfilled our needs more than adequately and will certainly use again.
Location was very convenient. Money in the grand scheme of things for london was not bad considering location.
Not trying to sound like a princess and pick faults unjustly but my honest review. Not what I would have expected for the money I spent. The bathroom : shower head was broken, so had to be manually held to avoid spraying everywhere with water. Plughole was blocked and the shower tray filled up and turned into a small bath! Toilet moved when you sat on it. Poor lighting to be able to shave/brush teeth in the mirror. The room : TV had very poor reception. Blinds were absolutely useless so bright sunlight streaming in at 7am (probably not often a problem in London! ha ha). Service : on the internet advert it is advertised that the hotel will hold baggage for customers, however on site the staff attemped to charge me per bag left with them.
Great location within a 5 minute walk to marble arch/Oxford street. Very cosy.
Although they provided a phone number for any problems, there was no staff around to help with small enquiries.
Good location Helpful staff Clean Quiet and decent area
A little difficult to find the exact location to get the keys as there is no signage from main road.
Location and bathroom
- Staff - Bed was very uncomfortable - room looks much bigger on pictures than in reality
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