Shaftesbury Premier London Paddington

funcionarios educados e prestativos. limpeza.ambiente calmo.

Great location, near the paddington station. Quiet neighborhood. Situação do hotel foi a maior vantagem, perto do metro com 3 linhas, sossegado. Equipamento disponível: tábua de passar a ferro e microondas.

Our room was in the basement, underground, and had a tiny window, this is relevant and should be announced before booking. Towels were old and should be replaced. Quarto na cave com uma janelinha para um saguão, algo que não se encontrava previsto e toalhas encardidas.

A cama era boa, o quarto de banho era bom moderno e limpo, só pecou por não ter secador de cabelo.Só mais um promenor o frigorifico não funcionava.

Reservei quarto triplo de luxo, só que o quarto era duplo com sofá cama que para um adulto dormir não é comodo

Localização do Hotel. Limpeza do Hotel

Indicar as condições depagamento quando da reserva - quando do check in, fui surpreendido com a exigência do pagamento antecipado e integral da estadia

Da minha experiência em viagens, este foi de longe o pior! Não que seja muito mau...aparentemente confortável a nível visual, porque é impossível sentir-se confortável num quarto tão pequeno...e era DELUXE...50cm medidos, da cama às paredes!!!! Enfim...

Very clean room and excellent location.

The front desk staff was rude. We witnessed 5 different groups of customers arguing with the front desk staff (including us).

The residential location, and proximity to Paddington station, were pretty good. I would stay there again.

The staff were relatively unfriendly and unhelpful. It took about 20 mins for us to get our luggage back from storage, despite mentioning that we were in a rush to get to the airport

Nice clean room with airco. A new bathroom.

Very small room.

I liked the location of this hotel it was very close to the train and tube.

The room was extremely small, My husband is 6'2" tall and the height of the shower he only had 2-3 inches of clearance between his head and the ceiling. You could not have the bathroom door opened and get to where you could open the front door.

The staff were friendly. The room was clean. Close to Heathrow express.

The room was aboslutely tiny with barely enough space to turn around. The flat screen television whicn was advertised on the web site as being satellite, was not. It had an internal aerial which had to be asdjusted by hand and resulted in very poor reception. When I asked about room service I was told only snacks could be served,or I could use one of the restaurants nearby. Again contradicting the web information. The internet in the room did not work. Finally, the noise from the reception area throughout the night was terrible, the room I was given being on the ground floor. The web description of this hotel is totally misleading. No where near being 4 star.

The bed was so close wall to wall I could not get to the wardrobe because of the television on the wall. Not worth the money.

Hotel very central to Hyde Park/Oxford St & connection to Heathrow Airport & others. Hotel had all facilities in rooms.

When we arrived we were given 2 single rooms after I booking a Twin Room, that we very disappointing! But the nxt day we were changed to our twin room & given complimentary Breakfast.

Convenient location for Paddington/Heathrow. Good quality decors and fittings.

Extremely small room. Heating did not work and, on request, staff claimed to have done something to fix it but didn't actually do anything and it continued to not work.