Hydro Hotel  

Very helpfull and professional staff who went out of their way to accommodate us when we requested a change of room.

Family room was a dungeon.

British and quaint, beautiful location on the hillside outside the main city centre with views of the sea shore.

We got a very good deal on the room and hence the room assigned to us was fondly nicknamed "the room of shame". The location was at the very back of the hotel, corner room with view of the garbage cans and parking lot. We did not mind as the price probably drove this placement. Room was clean and staff friendly. Food in the main restaurant the Crystal Room was not up to standard. Beef filet was more like a rubber sole, dry and tough. Mother who is elderly loved the whole experience and told us that the duck was great, but I have to say that there are better ways to spend £27.50 for a meal. Go to experience British Luxury and quaintness and laugh the rest off.

great location, sea view, garden, good facilities, quiet location, easy parking.. Good walking around the area. Not too far from Eastbourne centre... the room was nice and had all facilities we needed. In all we were very pleased with our stay. we didn't eat in the hotel as we usually like to try restaurants in town or elsewhere... The staff was very pleasant and efficient.

This is a very well managed hotel with enthusiastic staff who provide an attentive and professional service. The Hydro is in a fantastic elevated position in the western part of Eastbourne's seafront. There are marvellous views available from the front of the hotel, and a seaview room is definitely worth the extra cost. This is the only hotel along the seafront that has its own private lawn to the front, where you can sit on a sunny day and enjoy a cream tea. The fresh cream chocolate eclairs made in the hotel are famous. There is also a heated outdoor swimming pool in a sheltered location. Most rooms have recently been refurbished with new bathrooms, flat screen tv's and room furnishings. The Crystal dining room offers a varied menu and is reasonably priced. The quality of the food is excellent. Breakfast is buffet style for cereals, juice, yoghurts and fruit, with cooked items ordered separately and freshly cooked. Again portions and the quality of the food is very good. The hotel features a large sunlounge which overlooks the lawn where lunches, teas and a supper menu are served. The bar area is comfortable and adjacent inthe lounge areas, there are plenty of chairs and settees to relax in. The Hydro Hotel offers traditional service and hospitality for discerning customers.

Most people these days would prefer continenental quilts for reasons of comfort and hygiene.

we stayed at the hydro hotel on a visit to my son who lives in battle, the location was excellent and the room was very comfortable and clean with a beautiful view overlooking the sea. We thought the hotel was really nice and the staff were very friendly. it was excellent value for money and we would definitely stay there again.

Our club has held its annual Christmas dinner/dance at the hotel every year for the last few years and a good number of us stay over as hotel guests. Always found the hotel and its staff very accomodating and good value for money.

Staff on reception desk. Internal appearance. Sea view. Price.

Breakfast pricing. Lack of guidance during 6am Fire evacuation.

The Hydro was suitably placed for me to have as base for visiting family and friends. There was a fairly relaxed feel to the hotel with plenty of places to sit, read and meet with people. Very atmospheric and whilst 'old fashioned', was charming too.

The rooms were very clean although for me the decor (bedspreads and curtains) did not fit the style of room as they were more 1980's than 1880'S.

The new ensuite bathroom

Room overlooked car park and fire escapes which was fine for us as we were out all day and it is winter.

Amazing sea views, complimentary upgrade, excellent value for money, professional and friendly staff, old fashioned character hotel.

This hotel has not changed since the 1960'S. This is a good thing because the building has character. It is beautifully kept. The staff are polite and well dressed with the customer servce, manners and protocol which was mandatory in the 1960's but lost to the modern hotel chains of today. I am not a youngster, however I am nott the stereotypical elderly person visiting the seaside. I'm 48 and the Managing Director of a national company who was visiting Eastbourne on business. I would choose this hotel over modern hotels every single time. Excellent value for money and a wonderful relaxing atmosphere in a hotel that actually has the character and ambience of a bygone year when hotels actually cared about their customers.

Came for a short holiday on recomendation. Room space did not come up to size as indicated on internet. I was asked on internet to supply dates only and was given a quote. However no other options were offered. We would have taken a larger room with better views than the one allocated had we been given the choice. Orherwise, well up to expectations. Mr & Mrs L:each

Good location. Nice friendly staff. Clean room, couldn't of asked for anything more...

Location, cleanliness