Hotel Ibis Birmingham Bordesley  

Bar/restaurant was intimidating for women at night as it was full of drunk men. Very unsavoury people hanging around all day with bottles of alcohol and scary attitude.

The security of the car park, not found many hotels that fo that!! Closeness to the shopping centres was good aswel.

My boyfriend and I only have juice and toast at breakfast time, so to be charged £7.50 each per day was way too much, should have continental prices available, also asked for spare pillow but because the hotel was full there was none do we had to buy our own!

Location was good for Birmingham Football Club, about 300 metres away.

Litter everywhere outside the main building. Hotel staff tried to charge for breakfast when it had already been paid for.

The staff was friendly.

This is a mediocre hotel, many of the services announced were non existent.

The only plus side is on site parking.

We arrived around midnight after a 6 hour drive, the VERY SLOW guy at check in made us fill out forms and made us pay and it took 30 minutes before we were in our room! Very unprofessional! He didn't even find my booking however I had a booking number. The hotal is very loud at night, very bad if you are a terrible sleeper. There was a strange smell in the hotel, smelled like a hospital. Looked like a hospital. It was dirty, found tobacco on our bed?! Bathroom dirty. If this hotel was cheap it would be okay but at 79 a night this was horrible. Worst hotel I've stayed at. Strange people wondering in and around the hotel at night!!! Never again!

The staff were friendly n the facilities were great

However we booked a double room but there wre single beds put togethr as double n wre vry uncomfortable thy kept movng

Good location for where we needed to be, clean, tidy room. Do not do room service but our phone wouldn't work so we were unable to collect our preordered sandwich so they brought it up!

A lot of noisy rowdy youngsters. Police got called in the early evening due to a load of youngsters renting a room to have a party - we could see them from our room, made us feel a little wary. Really old heating system that blows out hot air but turns itself off after about 10 minutes so we had to sleep in jumpers as it was so cold!!!

Ease of access, pleasant room - clean and functional

As a female I would like a hairdryer to be seen as an essential basic feature - I did find out later I could have got one from reception

Convenience of location

Barhroom room was a pod inside bedroom - reminded me of a university hall of residence!!

Bed was uncomfortable the shower stunk, no air in the room

It is close to the city center and for the price it is a very well option. The personel was very nice and the room was clean and confortable.

Located in a busy road the rooms to the street was very noisy during night.

Stayed in a twin bed room on the ground floor. Rooms are clean and well maintained. Most staff members are friendly and helpful. Stayed there for 2 nights and it wasn't as bad as I thought it would be, but there is room for improvement.

Although the room was clean, the noise from outside, especially on the first night, was very annoying. Even though I specifically asked for a quiet room when booking, I was given a room next to the hotel car park and to the main roads, and you would also get constant noise from the local drunks. Wasn't able to get to sleep until 4am on the first night, which wasn't nice because I had to be up for 6am. Second night I got to sleep early, but woken up at 3am due to noise from outside. Did try and ask for a room change, but people in front were told rooms fully booked, they had to go elsewhere, so didn't bother. Apart from that, everything else was fine and I wouldn't mind staying there again as long as I had a quieter room, but would look elsewhere.