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Ladywell Walk, Birmingham, B5 4ST, United Kingdom – Show map
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1306 verified reviews
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ibis Birmingham Centre New Street's staff speaks: Portuguese, French, Spanish, English, Arabic
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Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and charges apply.
Private parking is available at a location nearby (reservation is not needed) and costs GBP 10 per day.
Packed Lunches, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Shared Lounge/TV Area, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English, Arabic
From 12:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of GBP 50 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 1304 reviews
Value for money
Show reviews from:
Less than a 15-minute walk from the O2 Academy in the center of Birmingham, the ibis budget Hotel Birmingham Centre provides modern rooms with private bathrooms.
Score from 2300 reviews Good
The Birmingham Britannia Hotel is across from Birmingham New Street Station. It offers rooms with bathtubs and showers, Jenny’s Restaurant, where you can see the chef’s at work, and Harvey’s Bar.
Score from 4413 reviews Review score
This modern hotel offers free Wi-Fi and stylish rooms in Birmingham’s bustling city center. Birmingham New Street Train Station and the Bull Ring shopping center are both just a 5 minute walk away.
Score from 1463 reviews Very good
In the heart of Birmingham, the Holiday Inn Express Birmingham - Snow Hill features an on-site bar restaurant and free Wi-Fi throughout.
Score from 1264 reviews Very good
No-one at reception when I arrived, waited ages to check in. No-one around later to take a food order. Poor breakfast, no plates, dirty bowls. Badly made bed.
Helpful reception staff Location good- quite near train station and food outlets etc
The buffet breakfast was not great quality, confusing layout of the buffet and had to ask for plates etc. Staff on breakfast not helpful. The bed was very near the corridor due to size/shape of room and therefore got noise of others going past during the night.
Great location - clean rooms and reception
Friends who weren't staying at the hotel weren't aloud to wait for a taxi inside reception even though it was minus 1 outside. Staff on the door behaved pathetically and made them stand outside - shame because it's a nice hotel but it puts us off choosing it for further stays
Located very close to shopping centre and New Street train station
The staff were lovely. The room was clean and comfortable. The wifi was fast and efficient. The new bed and pillow was very comfy.
The windows fit poorly so the noise from The Glee Club venue outside made it hard to get to sleep. It was midweek, but the noise went on past 3 am. The shower would not get hot and the shower head had black mould on it.
size of the room
The location closeness to train stations and shopping areas
The wardrobe in the room I stayed is too small. Too much noise from the clubs
Bed was comfortable, tv gave enough background noise
Wasn't hotels fault, but road works made it awkward to get to.. Walls slightly thin, neighbour knocked on door asking us to be quiet
The staff were pleasant and efficient
Far far too much noise, in the halls and from the bars next door. The bedrooms were uncomfortably hot.
location value for money clean and friendly
heating in room was noisy
The bar was open 24 hours and we were able to get nice pizzas at nearly midnight. The room was clean and comfortable.If you like shopping we were seconds from the Bullring and close to The railway station. We got a taxi to and from the Barclaycard Arena which took less than 10 minutes
Near to New Street Station and Bull Ring Shopping Centre
Tiny twin room. Tiny bathroom. Room hot. Heating antiquated and not working properly. Uncomfortable pillows. No vending machines. Non existent variety of crisps, sweets etc to purchase.
Frequent user of Ibis so mostly as expected
Noise from adjacent night club whuch pounded into the small hours of the morning. When mentionef it ti staff were told it was like that every weekend and there was notbing they could do about it. Very unsatisfactory abswer will not use hotel again. Staff
location is very central to the Bull Ring, New Street Station etc. and is quiet.
the car park is too small, though the Bull Ring car park is only a minute's walk away (and more expensive)
Perfect location, clean, staff helpful
Rooms were slightly smaller than expected
The extra money for parking
Very clean and comfortable, easy walk to railway station, town centre, eating places, etc. I also liked being in Chinatown.
Convenient location for New Street Station, Birmingham centre, China Town and Gay Village. Clean and tidy, basic but nothing missing.
A very noisy location but little effort to counter the sound problem. City centres are noisy, but good double glazing and sound insulation are readily available. The building was not designed to cope with guests who are naturally loud or innocently inconsiderate of others. I rarely encounter these problems on the mainland of Europe., but they are all too common in Britain.
All is very good , Location , comfort and cleanliness !
Just would like more milk and tea bags in room to save having to ask for more at Reception !
Locality to theatre , Resterant bars
I know it's over the Arcadian centre but anybody staying on the first floor rooms facing the centre might as well take a glitter ball and dance around the room the noise was terrible.
I usually stay at this hotel every-time I visit Birmingham and never have any issues. It is in a perfect location and usually the staff is very helpful.
This recent visit was not expected since I usually use this hotel. The staff was a bit different and were not as welcoming as what I have been accustomed to with this particular location. The housekeeping staff member was very rude and pushed her way in front of me and my kids to jump on the elevator first when we were trying to check in from the garage area. Another housekeeper tried to tell her that it was not right for her to do that because guest should go first and she basically said its okay to the other housekeeper and walked off. Even after being corrected I felt she was very rude to the other staff member who was simply reminding her that is not how they are trained.
Hotel is in a great location, really clean and nicely decorated! Staff are always really friendly, i try to always stay here in birmingham if i can!
Nothin, i have no complaints about my stay at all!
Good reasonably priced place to stay in Birmingham centre. Very close to new Street Station and restaurants. Helpful friendly staff.
Quite noisy on Friday nights
Location was good, staff fine, hotel fine
Even though we asked for (and I believe were given) a 'quiet room', there was very load disco music until late at night.
From arrival to leaving the staff couldn't do enough for you. Very friendly. Lovely clean room and the bed was so comfortable. Ask for a quiet room as it is located near arcadia which has numerous bars and a club which could get noisy. Great for all ages and close to the bullring.
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