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Brass Rubbing Centre (0.1 miles)
Show map ibis Edinburgh Centre Royal Mile

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Newest reviews for ibis Edinburgh Centre Royal Mile

  • Graham
      United Kingdom
    30 August 2014

    Staff Food

    Room conditions

    7.5

  • Yury
      United Kingdom
    30 August 2014

    good sleeping central location

    wifi dirty floor baggage keeping isn't free

    5.8

  • Diane
      United Kingdom
    28 August 2014

    Location,staff,room

    Nothing

    8.8

  • Mr
      United Kingdom
    28 August 2014

    Good size of shower and bed

    a small room for that money

    7.1

  • Rosie
      United Kingdom
    26 August 2014

    Bed really comfortable. Friendly, helpful staff. Amazing location. Good breakfast.

    We were lucky to have a room at the back of the hotel so it was quiet apart from the ghost tour which was very loud at about 10pm. Key card kept failing (3 times) but staff were lovely getting it sorted. Need new technology for door locks!

    9.2

  • Lynne
      United Kingdom
    26 August 2014

    Excellent location off Royal Mile but still quiet. Comfiest bed we have ever slept in and we've stayed in Hilton's. Staff friendly .

    Bit overpriced for hotel,but we did stay when Fringe was on.

    7.9

  • Brian
      United Kingdom
    25 August 2014

    the design layout,simplicity,decor.

    10

  • Anonymous
      Spain
    23 August 2014

    ...and good for either a short or long stay in Edinburgh,the hotel's location is perfect for a visit to the city, buffet breakfast was good, the bed comfy and the room quiet.

    The fact that the third floor could be reached with only one of the 2 elevators lead to some funny moments sending the other empty one up just to get ours down )

    8.8

  • Philip
      U.S.A.
    23 August 2014

    Outstanding location. Superb staff, helpful and courteous. Good breakfast buffet. Fair price at Festival time (no gouging). Comfortable and clean. Availability of complimentary newspaper.

    Had difficulty getting onto the internet, buit staff was very helpful in solving this.

    9.2

  • Michael
      United Kingdom
    21 August 2014

    The hotel was in an excellent position for both, although if you want quiet this is not the hotel for you during August. The staff were friendly and helpful, the hotel basic but adequate, would stay here again. The eat all you want breakfast was great value for money.

    Would have liked toast for breakfast but informed toaster broken and not fixed or replaced during our two night stay.

    8.3

  • Andrew
      United Kingdom
    21 August 2014

    Location of this hotel is unbelievable! This modern hotel is not, itself, an eyesore among the very old buildings off the Royal Mile. Sound proof glazing was very effective, at the height of the Fringe Festival, when we stayed.

    Old sash-cord windows are lovely but these could not be opened. The room was very warm and the heating system has a label saying 'this is not air conditioning'.

    9.2

  • Anonymous
      Australia
    20 August 2014

    staff

    no toaster

    8.8

  • Christine
      New Zealand
    19 August 2014

    Breakfast was excellent and the location was very good.

    Expensive in comparison to other big city hotels we have stayed in during our travels.

    8.3

  • Anonymous
      United Kingdom
    19 August 2014

    Excellent central location Friendly and attentive reception staff Good breakfast choice (apart from one day) Comfortable beds

    Only one toaster at breakfast and on the second morning it was broken so, with a restricted diet when toast was my only option I was out of luck that day as apparently the kitchen was unable to toast bread! Shower doors have a gap at the bottom so water splashes out over bathroom floor.

    7.9

  • Anonymous
      United Kingdom
    16 August 2014

    What the room did not have, was readily provided upon asking. Staff were very helpful. Location is excellent, excellent, excellent - I would go back for that alone.

    No iron in room. Wi-fi was unreliable. Dirty cups were not removed/changed for Day 2 of our stay. No hand towels provided.

    7.5

  • Rowland
      United Kingdom
    16 August 2014

    comfortable bed quiet room excellent decour staff very polite and helpful

    they need a new toaster for breakfasts

    9.2

  • Graham
      United Kingdom
    12 August 2014

    Great central location with good facilities.

    No bath

    7.9

  • Pamela
      United Kingdom
    12 August 2014

    Reception staff excellent Position good, cleanliness, warmth and general comfort fine.

    Breakfast arrangements - staff in this area stressed and distressed, by job and showing it. That's top down management failure. Repeated requests for baked beans, not a difficult thing surely, just weren't dealt with. Toaster, which was supposedly fixed only a few days earlier still not working - can Ibis Hotels not afford a decent toaster? We were not alone in feeling put out.

    5.8

  • Steve
      United Kingdom
    12 August 2014

    Perfect central location Friendly staff Comfy beds Spotlessly clean

    Expensive for what it was, but Fringe prices Had to pay to store bags! Noisy air conditioning

    8.8

  • Mark
      United Kingdom
    12 August 2014

    location, the staff were very pleasant and helpful.

    7.9

  • Timothy
      United Kingdom
    8 August 2014

    Location and quiet

    Steps from the lift to our room staff could have sent us another way bit longer no steps

    7.9

  • Aylin
      Turkey
    8 August 2014

    It seems like they overbook on purpose and then send guests to their other hotel. We didn't say anything when it happened to us the first night we stayed (a total of 4 rooms). But when they tried to do the same thing in our second time ( when we came back to the hotel after 3 days) it became clear that they do this regulary and as a strategy. We even asked the first time whether this will happen in our next stay 3 days they assured us and said no. Well, when we came back it was the same thing. When we objected they said they didn't have any rooms, when we objected more strongly they tried to convince us one more time, anyway afer the third time they said we shouldn't yell and miracously found our rooms. When we were checking in they were doing the same thing to other guests. I think they accept also reservations for their other hotel without saying that it is for the other hotel. At the time of the check in they kind of impose and force the other hotel.

    5.8

  • Paul
      United Kingdom
    7 August 2014

    Location, quiet, staff good, it's a Ibis

    Wifi very slow, do not have breakfast. It's an Ibis

    7.9

  • Becky
      U.S.A.
    7 August 2014

    Wonderful location

    room was tiny

    7.9

  • Roslyn
      Australia
    6 August 2014

    Lovely hotel, great location. Staff very helpful, hotel very clean. Would not hesitate to stay here again.

    10

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