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3 - 5 Rockley Road, Hammersmith and Fulham, London, W14 0DJ, United Kingdom – Show map – Subway access
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1144 verified reviews
They speak your language!
ibis London Shepherd's Bush's staff speak: Portuguese, Polish, Italian, French, Spanish, English
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Food & Drink
Restaurant, Bar, Snack bar
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
24-hour front desk, Luggage storage, Dry cleaning, Shoeshine, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
Portuguese, Polish, Italian, French, Spanish, English
12:00 - 00:00 hours
02:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1144 reviews
Value for money
Show reviews from:
Well-placed in exclusive South Kensington, this 4-star hotel is less than half a mile from London’s Natural History Museum and the Royal Albert Hall.
Score from 1798 reviews Good
A 5-minute walk from the Westfield Shopping Centre, Dorsett Shepherds Bush offers elegant hotel accommodation with an Asian influence.
Score from 461 reviews Fabulous
Just 20 metres from Aldgate East London Underground Station, Ibis London City has modern, air-cooled rooms. Liverpool Street Station is a 10-minute walk away.
Score from 2634 reviews Very good
Just metres from Euston Station, ibis London Euston St Pancras is a 10-minute walk from St Pancras International Station. The modern hotel has refurbished rooms and a 24-hour front desk.
Score from 2494 reviews Very good
Location was great for Kensington Olympia.
The bathroom was a cubicle. Very strange.
Price is good for a hotel next to the tube station. Rooms are ok for 3-star hotel.
Breakfast is just awful. I paid but could not eat it at all. Free internet is useless, premium is good though. Had to open window at night as air condition didn't provide any good ventilation of the room.
The location of this hotel makes it perfect for easy shopping and tube-travelling. The hotel is unbelievable quiet at night, so we slept very well. The breakfast is good.
The rooms are a bit basic and sterile, with not much space for clothes.
Near to Tube (aka metro) station. From there you can go to any other Tube line easily cause its the most central line. We used also the overground railway which is also too close to hotel and it was quite handy (especially if you are leaving or coming from Gatwick airport). Staff was very friendly and professional at the same time. The room was clean and it had a thermostat so as to use it at your own will.
We found the breakfast good but expensive.
Great location-easy access to the tube -bars,restaurants and shops close by. The room was very comfortable and quiet despite the busy road outside. A;l great thankyou.
- The fact that is very close to the tube and buses - the cleanliness - the early check-in - tea facilities in the room
- The pillows
Very easy check-in, polite staff, great area- lots of shops and busy, felt very safe. Right next to Westfield white city so perfect for shopping. Also extremely quiet at night! Bed was amazing slept like a log!
Not much to write here. Loved the place but could be even better with a small mini fridge in the room.
Great rooms, comfortable and mostly nice staff.
Some untrained staff and dirty towels! Also restaurant really ruins the hotel, claims to have food from around the world however the classical pizza served is a 50p frozen pizza, was absoluetly terrible along with a grey burger ehhhh
A good restaurant nearby - among other things
breakfast not included in price
everything was excellent
not a thing i did'nt like
Clean, quick, no fuss.
The staff well meaning but largely unprofessional; kids given little money, minimal training and overloaded with work. Had no understanding of unique, local restaurants, bars, etc. Printer in the lobby didn't work, causing delays to print boarding pass, I had to bring down my own laptop, email file to desk. Showerhead was crazy, spraying the room itself, and then started to leak after being turned off. There was difficulty communicating with housekeeping with shaky grasp of English about potential flooding. The key card kept flashing red; had to be replaced constantly. I was told coffee in restaurant could be charged to my room, and then was asked to pay for it. Place too stripped down, a constant, needless sense of being "economy," "third class," you deserve what you pay for. Dickensian.
clean, helpful, quite with a good breakfast
costly and cost us a fortune in taxis as two taxis could not find where we were.
close proximity to tube 15 min in central London. Walking distance to Westfield shopping... Amazing place well worth a visit!!!
The coffee corner was agreat way to start the day. Perfect location 300m far from the Shepherd's Bush station and the Westfield center. Very clean and well designed room. Quiet. Worth every pound.
The wifi was a little slow, not a big deal.
Great hotel in a central location near great food and transportation. I would definitely stay here again.
friendly staff, reasonable price good Location to tube and busses free wifi
wifi: very often poor Performance in room
Standard room was good, just what you expect
Light in the shower room kept flashing, and didn't realise until we had got in after a concert so it was too late to fix
Modern, clean, funky, friendly staff
loved the room / stile; breakfast was delicious and something for everybody to choose from; entrance of hotel very friendly and bright; secure feeling in evening in total a brilliant weekend
no fan in bathroom to stop mirror from steaming up
It's Ibis, so you know what to expect, and it's always value for money. The difference this time was the friendly and helpful staff. I find the hotel location to be perfect - just near a central line tube station and very close to Westfield shopping mall. There are a lot of restaurants nearby so you don't need to eat breakfast at the hotel.
Breakfast is certainly not a value for money. Go outside and find a better place.
Bed isn't comfortable at all.
The staff came across very helpful and friendly when arriving and leaving. Thank you.
In London for a conference at Olympia. This hotel is easily reached by public transport and barely 20 minutes walk along a quiet route to Olympia. Room and shower room were very clean and fresh. Comfortable beds. Staff all polite, helpful and friendly. Good choice at breakfast . Good value for money.
Not much to not like. Maybe a few more coffee sachets and tea bags in the room otherwise I can't think of anything else that wasn't absolutely fine.
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