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1A Romford Road, E15 4LJ, Newham, London, E15 4LJ – Show map
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711 verified reviews
They speak your language
ibis London Stratford's staff speak: Latvian, Italian, Hungarian, Spanish, English, Danish
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Food & Drink
Bar, Snack bar
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
24-hour front desk, Luggage storage, Laundry, Dry cleaning, Shoeshine, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Designated smoking area
Latvian, Italian, Hungarian, Spanish, English, Danish
From 12:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 11 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 711 reviews
Value for money
Show reviews from:
In East London, Holiday Inn Express London Stratford is just a short walk from the Olympic Stadium and the Westfield Stratford City shopping centre. The hotel has a 24-hour front desk.
Score from 828 reviews Very good
Opposite the Olympic Stadium in Stratford, this brand new hotel is just 300 metres from Stratford Underground Station. The modern hotel has a stylish restaurant and a 24-hour front desk.
Score from 1698 reviews Very good
Epsilon Hotel is located in the centre of Stratford and within 10 minutes’ walk of its Tube, rail and DLR stations, as well as the Olympic Park. It features a bar, restaurant and free WiFi.
Score from 8 reviews Review score
The ibis Styles London Excel is opposite the ExCel Exhibition Centre and adjacent to the Custom House DLR Station. The O2 Arena can be reached in 20 minutes by public transport.
Score from 1113 reviews Good
Friendly welcome, good room easy to get a drink and meals in the area.
Close to public transport.
No car parking Air conditioner not working in our room and we couldn't leave the window open as you hear the traffic day and night. Staff not terribly interested in helping clients, seemed more interested in each other!
Room and Staff good.
Breakfast was cold.I would'nt stay again only found it too far out from London for a tourist.
Loved the room it was excellent and really worth the money
nothing it was all good
Fast check in Friendly staff Good food Clean rooms Great location for Olympic park
Very comfy bed
Location, friendly helpful staff, great breakfast, comfortable bed, wifi
Carpets starting to show signs of wear in corridors, no secure car parking on site
I liked the way in which the staff interacted with the hotel customers. Nothing seemed too much trouble for them.
Very good hotel everything's nearest and good staff I recomonded ibis hotel
Great reception area and the staff were lovely and accommodating. Would use again if in the area.
Loading bay 2morrison is behind hotel was pretty noisey in the morning. This is a very minor point on an excellant stay
As always its a pleasure to stay at this hotel. Great value for money, spotlessly clean rooms and friendly staff. Within walking distance of Stafford Tube Station and the huge Westfield shopping centre .
Staff very helpful, good breakfast, faulty air-con issue sorted straight away, free breakfast given i lieu of disturbed night sleep, central location easy reach of London City by tube/train, great shopping right on the doorstep
No free parking available. We used 2 car parks, the Westfield Shopping car park is about 10 mins walk and is cheaper than Stratford Centre car park. The walk from Stratford bus/tube station at night can be cnfronting if not used to seeing homeless people and skaters/skateboarders in the mall
Good location for Westfield shopping and Olympic park.
Second time I have stayed at an Ibis this year and experience is getting progressively worse. We were not made aware of the 15 minute rule at time of booking so currently requesting refund on poor experience. So many issues; - We were met by a strong musty smell in our room - a combination somewhere between stale ethic food and vomit. This couldn't be combatted by fresh air as there was no openable window, and the air conditioning unit didn’t work unless the temp was turned right up to blow out hot air. - We were given an adjoining room where the lock between the two rooms left us sceptical about security at best. - Toilet seat needed fixing back on and the safety hinge on the bathroom door was broken. - 3 of the 5 draught pumps unavailable and staff who were pleasant but not ‘familiar’ with bar work and the tariff...so even drowing our sorrows was difficult! - Restless sleep - able to hear every sound from the room above, all ‘activity’ from the bathroom next door, and annoying awoken at 4:30, 5:30 and 6am due to the very thin walls and our adjoining room door from the noise from the next room, whom we’re not sure whether were coming in or just getting up early - either way being very discourteous to fellow guests. - Air conditioning then decided to 'kick in' at 8am…only serving to make a loud clunking sound leaving us to switch it off completely. - Unable to make a formal complaint in person on departure, as only member of staff on duty at the time was on the phone so we were unable to do any more than drop our key cards over the desk. Would usually stay for breakfast but we got out as quickly as possible the following morning. Such a bad experience.
the location was great not far from Westfield shopping centre also the Nando's next door was very convenient
no parking and not much help in finding a space, ended up at the multi storey at the Stratford shopping centre. Bathrooms - very caravan like! cheap plastic and very small
Comfy bed shower.
Lorries revving and unloading every 5 mins throughout night. How you have the audacity to expect anyone to sleep under such conditions and state your rooms are sound proof . I might as well have slept on the platform of the tube. No attempt to provide requested dietary reqirement which can be obtained by any shop.
Hotel is fairly basic but for the money we paid, the room was clean and comfortable and we considered good value
It was totally worth it staying there and would want to repeat my stay again in my next travels to London
Easy to book, friendly welcome, New bedding.
Room was clean, tidy.
In the toilet there was no toilet paper, after long trip I had to look for member of staff and ask if someone could give me toilet paper. That was the only thing I wasn't impressed with.
Rooms good size for London. Nice and clean, good budget hotel. Blackout curtains were really good. Only around a 5-10 min walk from Stratford station so good location.
Wasn't a car park really near, you have to park at the Westfield and it is around a 15-20 min walk if you had a lot of luggage it might be a bit too far.
A clean & comfortable stay, value for money!
Some staff had poor communication skills
Good location for the Prudential Ride 100 Bike event. Was very helpful being able to keep my bicycle in my room.
The back of the hotel overlooks a delivery and rubbish collection yard. It could be noisy late at night.
Close to amenities such as Westfield's, Stratford Centre, restaurants and the tube is a quick 5 minute walk. The staff was friendly.
It was incredibly noisy. There was a convention of men from Bangladesh who occupied all 3 floors of the hotel. They stood outside the hotel and inside the hallways talking very loudly until the wee hours of the morning. Hotel staff tried to deal with them but they continued to talk in the halls thereby leaving me to question the authority of the staff. Housekeeping staff yelling and talking loudly to each other in the hallways while guests trying to sleep. The halls are narrow, carpet is low grade with no pile, walls are cement, metal hotel doors and florescent lighting which make for an echo chamber. No tissue in the rooms, no clock in the room, no facecloths, so if you are from North America and are used to using a facecloth to wash your face or body, take your own. I requested one and was met with "What is a facecloth?" I stayed for 5 nights and bed linen was NEVER changed and bathroom was never cleaned (sink was only wiped out). All-in-one product used to wash face, body and hair. No lotion, no writing pad and no pen. I needed to record information to a fellow traveller and had to go to front desk to request a piece of paper and pen. There is no information in the lobby or hotel room on London or local attractions. If you don't plan from home you would be lost as to what is available to do, where to eat, where anything was or how to get there. There is a kettle with tea and coffee left in the room along with 2 mugs. I requested a clean mug and the housekeeper took it from me, went in to the bathroom, washed it out with her hand under cold water (no soap) and gave it back to me. Mugs were never replaced with clean ones. I paid $178.00 CAD a night for this place. Very disappointed. Will never stay here again.
extremely polite,helpful staff made checking in a pleasure. rooms were cleaned every day to a very high standard.
I have no negative comments they are a credit to the ibis brand
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