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Weston Avenue West Thurrock, Grays Thurrock, RM20 3JQ, United Kingdom – Show map
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3 properties in Grays Thurrock
Including hotels, apartments, villas and more.
558 verified reviews
They speak your language!
ibis London Thurrock M25's staff speak: Slovak, Portuguese, Polish, French, Spanish, English, Czech
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Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Car hire, 24-hour front desk, Luggage storage, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Non-smoking throughout, Designated smoking area
Slovak, Portuguese, Polish, French, Spanish, English, Czech
12:00 - 00:00 hours
04:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 11 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 558 reviews
Value for money
Show reviews from:
This good-value modern hotel is close to the M25 - Dartford Tunnel and the Bluewater and Lakeside shopping centres. It has free parking, free Wi-Fi, a bar and buffet restaurant.
Score from 709 reviews Good
This hotel is ideally situated within 2 minutes of the M25, at the Dartford Crossing, and a 2-minute drive from Lakeside Shopping Centre. Bluewater Shopping Centre is 6.5 miles away.
Score from 300 reviews Review score
Ideally situated, Thurrock West Premier Inn is 2 miles (3.2 km) from Lakeside shopping centre and close to Purfleet Train Station, with excellent access to the M25 motorway.
Score from 585 reviews Very good
Superbly located, Premier Inn Thurrock East provides an ideal base, close to Lakeside Shopping Centre and numerous shops, cinemas and restaurants. There are excellent rail and bus links nearby.
Score from 125 reviews Very good
the cost of cabs, had to use a lot of cabs to get around
Location was close to local shopping facilities and had great motorway access. Staff were very friendly and couldn't help enough. Staff were knowledgeable about the hotel and existing problems.
The television was a major issue for us. Initially it kept switching itself off completely after five seconds. I called reception but my calls went unanswered. Eventually I had to go back down to reception to inquire about what the problem might be. I was told instantly that it was a problem with the server and that this was a common issue. My room connection number was changed and I was informed the problem would cease. I returned to my room to experience the same problem. Despite waiting a couple minutes. This time I returned downstairs to request my room be changed to one with working facilities. This request was promptly acted upon. Additionally the staff member attended the second room to ensure the TV worked. I question the waste if time this must be for them to excuse and have to resolve all day and night, as I was not alone with my complaint. I was totally appalled that an organisation so large could get it so wrong, and for so long. It's not excuse able to have TV's in hotels which don't work - this is a very basic amenity. Secondly the bar closes very early...
Easy to find, friendly staff, ample parking and restaurant on site! what more do you need for one night.
Easy check in, polite and friendly staff, good parking. Bed was very comfortable
Firmer pillows required as spare in the room.
The Food and the front desk staff
My first room had an awful smell and I asked to be moved. However the whole floor smelt as though there was a problem with the drainage system.
courtesy of the staff, location and clean environment
The decor in the rooms were very dated compared to the reception area which was deceiving. There was dust all over the lamps/lighting in room and bathroom. Hair in the sheets. A Brown stain in the shower cubicle. And my mattress was three inches thick. Terrible nights sleep. I have stayed in other ibis hotels which are at a higher standard. Very disappointed.
Breakfast all food tasteless. Coffee machine and orange juice not topped up.
Shower was powerful.
Room stunk of fresh cigarette smoke. Attitude of staff was disgusting. Bed was very uncomfortable. So much noise from guests upstairs, didn't get any sleep! All in all a horrible place, not recommended at all!
The staff were very courteous. The hotel was situated close to Chafford Hundred which was great for getting into London and visiting the Lakeside shoppping Centre.
There was a bad smell on the second floor when coming out of the lift and this same bad smell was in my bedroom number 220. The option of hot chocolate as well as tea and coffee in the bedroom would have been nice. The lift didn't work properly so I thought it safer to take the stairs. I feel that breakfast should be charged different prices according to what you eat. I don't eat much in the mornings so I only had a bowl of Fruit and Fibre and a Cappaccinno both mornings and this cost me £15.90, which I feel is very expensive. The bread used for the cheese and ham toasty was stale. When I ordered the fruit and marshmellow dessert to dip into chocolate sauce, the dessert came without marshmellows and when I asked about this I was told they had run out of marshmellows but I was still charged the full price for this dessert. I would not stay at this hotel again and I would not recommend it to my friends and family.
Warm friendly staff
Nice enough to approach staff, helpful. Fairly clean. Lovely feel in bar.
Toilet needed to be flushed twice to work. Little bit of musty smell on arrival in room but nothing an open window didnt fix.
I like that you know what you're going to get with these sort of places - Ibis, Premier Inn etc - there's rarely any surprises. This place is clean, well presented and a good place for a good nights sleep..
Couldn't find fault :-)
Location for my work and free parking. Near highway and shopping centre
Location not for tourist that relay on publictransport.
Room smelled of smoke. Decor was dated. Hotel appeared to be a base for Eastern European workers. Location was between the Dartford Bridge and a wooden pallet compound. There was rubbish lying around by the front door.
Hot room unable to open window because of motorway noise, uncomfortable bed just a mattress topper,smelly drain smell from bathroom.reception staff not welcoming. Breakfast cold and plates the size of saucers.not 6 miles away from brands hatch as advertised more like 15miles
my son and i stayed here over night on our way to tilbuty docks the hotel was very comfortable and great location for the docks
Very good service. Very clean and organized.
Comfy bed, good shower and location.
Room was hot and cooling facility didn't work.
The room was very clean
The staff was professional, very nice and hepful. The room was quiet with all necessary objects to stay for 3-4 days.
The hotel is in a isolated zone for guests who want to approach central of London or Lakeside (for shopping). You have to order a taxi which is cheaper than bus for 3 or more persons.
Stayed here with husband and daughter to attend a family christening. Very good location. Value for money. Would stay here again and recommend to others
The clean room
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