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9 Western Gateway, Royal Victoria Dock, Newham, London, E16 1AB – Show map
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2251 verified reviews
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ibis London Excel-Docklands's staff speak: Polish, English, Danish
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Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Snack bar
Free! WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.
24-hour front desk, Currency exchange, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout
Polish, English, Danish
14:00 - 00:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
ibis London Excel-Docklands accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 2251 reviews
Value for money
Show reviews from:
The ibis Styles London Excel is opposite the ExCel Exhibition Centre and adjacent to the Custom House DLR Station. The O2 Arena can be reached in 20 minutes by public transport.
Score from 1166 reviews Good
Britannia International Hotel Canary Wharf has spacious rooms and free Wi-Fi access in public areas.
Score from 2819 reviews Good
Situated on the waterfront, Ramada Hotel & Suites London Docklands is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away.
Score from 826 reviews Very good
Located in London's Dockland area, this hotel boasts direct access to the Excel International Exhibition and Convention Centre.
Score from 843 reviews Fabulous
Staff were extremely helpfull
Very helpful and friendly staff. Hotel handy for Docklands Light Railway & Emirates Airway - both just a short walk away. Royal Victoria Dock area attractive and good for a walk around.
Confusing name - two hotels that start with Ibis Docklands. When booking only Excel hotel came up, so we didn't realise it was different to Ibis Docklands. As we were supposed to be meeting people at Ibis Docklands, it was embarassing. Noise from City Airport, although it did stop quite early in the evening and did not start until lateish in the morning. However, if you were trying to sleep during the day it would be difficult.
Staff were really friendly and helpful. Slept really well. Very quiet considering airport next door. Area felt safe at night. Room not big but enough space to move around and have 2 suitcases open! Bathroom very spacious.
Location a bit too far to get in and out of the centre, approx. half hour by tube to get to most attractions.
the location to the O2 and easy location to central London. Good view. Staff if friendly.
No place to get meal after 11pm in the area (hotel did provide delivery leaflets).
Excellent service and stay perfect location near Victoria Dock s
TV did not work in room 225 and did not get sorted when reported
Quick checking in and out. Rooms were comfortable and neat.
Could hear the neighbours bathroom everytime they flushed or used the taps.
Price, room, shower, very interesting area and very easy access to train and underground.
Friendly and helpful staff. Proximity to transport options and supermarkets.
Wifi was of sufficient quality but did not attain the level of superb...
Perfectly placed for the Excel and the O2 and nicely situated for the restaurants, cafe and stores. 2 minute walk to DLR and Emirates Airline. Clean, comfortable and convenient and very reasonable for London. The DLR makes the city center so easy and quick to access. We will be using this as our base camp for most future London visits.
Very hard to find anything to quibble about. It ticked all the boxes we hoped it would at the price we paid.
Location & Views from My Room
Perfect location for London triathlon which I competed in.
The price. To stay in the same hotel the following night was less than half what I paid
Convenient location close to DLR making journey to and from West Ham United FC easy.
Room and ensuite were clean. Lovely view of the Docklands from our window. Nice friendly reception staff. Like the security getting to rooms, having to use our key to use the elevator or stairs made it feel more secure.
Not a great deal of choice on the menu. When we asked bar staff what the 3 pies on the menu contained they could not answer and did not find out. The TV crashed (like a computer) 3 times whilst flicking the channels, the 3rd time we could not get it to work again.
I liked its proximity to the trans-river cable car and the chance to hop over to the cafe-bar society of the Dome and the Greenwich penninsula. TV channels were also good as was in-house bar and free internet.
There was nothing I didn't like beyond the breakfast not being free. Furthermore, the breakfast was rather expensive. Considering that many guests will be flying out of London City Airport early I guess this a way to pay-trap them.
To be honest, not a lot.
Poor choice; cooked food was pretty abysmal.
Comfy room in a good location.
Breakfast area too small & tables not being cleared quickly enough. Room lacked a kettle.
the bed & pillows
no free parking
Excelent Staff in an excelent location in London, very goog restaurant in the hotel, very good breakfast
the breackfast room was overcroded some times, when all the congress attendees went to theyr meetings
Friendly staff Breakfast Clean sheets daily
No minibar No room safe
Location was perfect for our three night stay. Wepacked a lot in during the three and a half days. Looking forward to staying again.
Nothing to dislike!
The user interface on the internet PC's near the front desk was very difficult to use. Why don't you just use a windows GUI? However, the internet speed was excellent.
It's very modern, the staff were helpful and friendly. Room was a good size ,had a lovely view of the docklands.Didn't have any trouble with noise as long as window is shut. Dlr close by for access to tube.
Breakfast ok not great. Room was very warm the first night.
The reception staff was very friendly and helpful. The hotel was conveniently located near the DLR and many shops and restaurants. Travel into London city center was quite convenient.
The cleaning staff knocked on our door four times in the morning, despite our 'Do Not Disturb' sign.
Close to DLR /tube for London- perfect for 02 , friendly & helpful staff . I would highly recommend this hotel.
Nothing bad to say!
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