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9 Western Gateway, Royal Victoria Dock, Newham, London, E16 1AB, United Kingdom – Show map
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ibis London Excel-Docklands's staff speak: Polish, English, Danish
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Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Snack bar
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.
24-hour front desk, Currency exchange, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout
Polish, English, Danish
14:00 - 00:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2489 reviews
Value for money
Show reviews from:
The ibis Styles London Excel is opposite the ExCel Exhibition Centre and adjacent to the Custom House DLR Station. The O2 Arena can be reached in 20 minutes by public transport.
Score from 1206 reviews Good
Situated on the Greenwich Peninsula, this Holiday Inn Express offers modern, air-conditioned accommodation just a 15-minute walk from the O2 Arena and the cable cars at Emirates Greenwich.
Score from 1101 reviews Very good
This 4-star hotel is 150 metres from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport.
Score from 678 reviews Very good
Just metres from lively Canary Wharf, Ibis London Docklands features free Wi-Fi, a modern restaurant and 24-hour front desk. Canary Wharf London Underground Station is a 10-minute walk away.
Score from 700 reviews Good
Location to O2 - easy with nearby access to DLR/tube. Hotel seemed modern and up-to-date and staff friendly and helpful.
When searching for the hotel it stated 0.4 from O2 - it should be clear that you cannot walk to the O2 from the hotel and need to use the Cable Car or local DLR/tube.
Friendly staff, quick check in.
Staff very friendly and helpful. Great location for the O2
loved its location , lovely clean hotel with very friendly staff and very helpful too , delicious food , train station so close , over all very enjoyable stay
there was a very bad smell in the bathroom like sewage for the entire stay even though I complained on the first nite and I got reception to get me a quote and book a taxi for the airport but he charged us 20 pounds more than quoted when we got there
The staff were very friendly and courteous at all times. Ideal location for the O2 arena
The room was basic but as we only needed a place to sleep for the night, it was perfectly adequate. Staff were polite and very helpful and breakfast was excellent value for money.
Friendly staff Quick check-in/out
-Thin walls (noisy people. not Ibis' fault) -Not as clean as expected (Spiders and some dust)
Close to transport links Felt secure Was exceptionally clean
Close to the O2
Nothing to dislike about the hotel everything was superb from start to finish. Would stay there again and not hesitate recomending it to others.
The room was perfect, as was the bed with extra pillows
The tv was a bit weird, didnt show you what was on the channels and you had to go through 4 options just to get the normal channels on.
All good value for money
Tv kept switching off.
good shower pressure. Nice feel to the reception area. Clean room.
small room. odd bathroom 'pod'. Were advised by hotel staff to get off the train at Royal Victoria however couldn't find the hotel. A local resident suggested we should have got off at Custom House which we did and found hotel easily from there.
Breakfast was brilliaant and staffs were really friendly and kind .view through the window was beautiful . But kind confused to find the way .
The room was cold and aircondition didn't really heat .
good location, comfortable bed, good shower.
smell from shower/toilet room.pay tv.
very friendly staff fast check-in and check-out very comfy bed
bathroom. Any other place it would not be value for money, but considering it's Londen, it was okay.
Fast response time from Reception desk when requesting replacement towels. Received them within 5 mins of call. Friendly staff always willing to help.
On arrival my room wasn't ready to move into. Reception staff had to check availability of several rooms before providing room keys. Upon handing over a set of keys I was then called back before I even reached the lifts to be told that room was also not ready. Eventually received a room on 4th floor facing the docks which was a good view.
I was changed double €109.56 from my Visa card and £85 on the counter on my arrival in the hotel on the 29 of Oct 2014 can you please help me to found out about this.Thank you Vuyelwa Joseph
I wouldnt take breakfast again - dining area far too hot and cramped, had to queue for food, and then nowhere to sit!
Basic accommodation at a good price near the O2 Arena. Good facilities nearby (restaurants, diners, small supermarkets). Wi-Fi was straightforward to access. Tea-making facilities available. Reasonable number of lifts available..
Very minor gripes - liquid soap a bit difficult to get out of bottle.
The hotel is a perfect choice for visitors or exhibitors as it just a stone´s throw away from the Excel London. I really liked my room with a wonderful view over the docks. The staff was very friendly and helpful, too.
I cannot think of anything.
Just a minute away from the Emirates cable car over the Thames river and O2. Easy access to all means of transport, including River bus. Clean hotel, good value for money.
It is rather further away should you be going everyday to the center. No breakfast included.
staff were very friendly & helpfull, the hotel was very clean & kept to a high standard.
I booked a family room & was given a double room, as it was only for the one night my friend I did not make a fuss as when we checked in we were told there were no twin rooms available.
This was the forth time we stayed here, the bed is comfortable and rooms quiet. For London, it is a good value hotel with convenient transport. The breakfast is also good value with plenty choice. No frills, but I was expecting this and took with me a few home comforts.
The rooms lack any character, and the toilet/shower room is very basic, with a large gap under the door. Can't get BBC channels on the T.V.
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