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ibis London Excel-Docklands9 Western Gateway, Royal Victoria Dock, Newham, London, E16 1AB (Show map)
Good,
Score from 1624 reviews
“ It's good to relax and it's having a good view and all the staff are very friendly and helpful. Thank you ”
Abdulaziz,
Riyadh
This modern hotel is just 170 yards from the ExCeL exhibition center and a 10 minute drive from the O2 Arena. It features rooms with satellite TV and internet access. Each of the bright and modern rooms at ibis Docklands has a flat-screen TV and a private bathroom. Guests can use tea/coffee facilities. A continental buffet breakfast is served each day. Guests can dine at the cafe, or relax in the bar with Sky Sports satellite channels. There is also a 24-hour front desk and snack service. The hotel is a quarter mile from both the Royal Victoria and the Custom House Docklands Light Railroad (DLR) stations. The ibis London Excel-Docklands is just a 10 minute drive from London City Airport, Canary Wharf and historic Greenwich. Hotel Rooms: 278, Hotel Chain: ibis. The most recent booking for this hotel was made on Jun 20 at 04:06 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Safe, Soundproof Rooms, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Snack Bar ActivitiesGolf Course (within 2 miles) ServicesLaundry, Dry Cleaning, Ironing Service, Currency Exchange, Shoeshine, Fax/Photocopying
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Total Hotel Score:7.9
Based on 1624 reviews Guest reviews are written by our customers after their stay at ibis London Excel-Docklands. |
Score breakdown
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Score Filter |
Has ibis London Excel-Docklands always scored 7.9?
See the average scores awarded by guests over the past 12 months.
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Zoe
Group of friends
Brighton,
United Kingdom
June 19, 2013
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Perfect location for the O2 Arena. 2 minute walk to the Emirates Skyline which runs until 9pm this takes you to the o2. The hotel is modern, rooms clean and great location.
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9.2 |
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Ian
Mature couple
NewMilton,
United Kingdom
June 19, 2013
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The location, cleanliness and general facilities Nothing
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9.2 |
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Ahmet
Solo traveler
Ankara,
Turkey
June 19, 2013
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There is no unexpected event.
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7.1 |
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Shaun
Mature couple
dover,
United Kingdom
June 18, 2013
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good location and price .
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7.9 |
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Jacqueline
Group of friends
CHIGWELL,
United Kingdom
June 15, 2013
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Everything was great. The bar was very busy, and only had one person serving. She was overwhelmed.
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7.5 |
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Leslie
Mature couple
Wirral,
Spain
June 14, 2013
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Location was good and train services NothingI can think off
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7.5 |
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Deborah
Mature couple
merseyside,
United Kingdom
June 13, 2013
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friendly helpful staff clean and tidy reception food area clean and tidy rooms clean tidy small lounge area by bar no outside sitting area, unlike the hotel adjoining
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8.3 |
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Gay
Mature couple
Milton Keynes,
United Kingdom
June 12, 2013
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The atmosphere and position Nothing all good
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9.6 |
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Marilyn
Group of friends
southampton,
United Kingdom
June 11, 2013
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location smell of drains in the bathroom only 2 teabags given each day
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7.1 |
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Stephen
Mature couple
hayes,
United Kingdom
June 10, 2013
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The room was ok, clean and I liked the extra pillows in the room, added to the comfort of the bed. Shower room reminded me of a caravan, rather small and compact, but did the job. Not sure what to make of the tv in the room as it was going to charge us £10.00 just to watch itv1/bbc1??? So, we didn't bother. Breakfast was not worth the price. Scrambled egg looked as if it had been there all night. Bacon was cold and sausage tasted foul. Had to wait ages for toast machine. Would not recommend having breakfast at this hotel. We should have gone to the café outside '2 for £4.99'
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4.6 |
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Howard
Young couple
Co. Waterford,
Ireland
June 10, 2013
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Location was good and the staff were friendly They hotel charged for the use of the tv and wi fi and there was a lot of loud banging on both nights at 3 in the morning. This went on for about an hour Neither of us got much sleep over the weekend
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5 |
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David
Mature couple
Barry,
United Kingdom
June 10, 2013
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the location was amazing and helpful desk staff at check in . Also staff at Novatel were amazing with directions Food not available at hotel and surrounding area no food !!! came back late from a concert and only Nisa store open so had a dodgy pasty and a packet of crisps !!!
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10 |
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Paul
Young couple
Leicester,
United Kingdom
June 10, 2013
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Surprisingly good food, wonderful young chap served us in the restaurant/bar, and rightly recommended the Thai green curry. Nice and quiet, very clean, and nicely situated right next to the marina. Really liked it.
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9.2 |
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Brian
Mature couple
stoneyburn,
United Kingdom
June 10, 2013
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nice friendly staff ,good food ,very clean and great location for o2 arena, and value for money . would defo recommend and will stay again on my next visit to London Thankyou for a pleasent stay breakfast was great but had to wait nearly 10min for cutlery and glasses for juice by which time my breakfast was cold so had to go back for more . think you need to invest in my cutlery
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9.6 |
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David
Mature couple
London,
United Kingdom
June 10, 2013
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Nice check in process, bar in the foyer was quite good, nice location. Parking arrangements are a little bit haphazard and not easy to understand.
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10 |
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Deborah
Solo traveler
aldridge,
United Kingdom
June 10, 2013
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Location, Location, Location Staff were extremely helpful Cobwebs in room smelly bathroom (stagnant water) Atrocious decor Broken keyboard No wifi Ironing facilities poor - Water sprayer broken - Cheap Iron Restaurant more like a canteen
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5 |
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Samantha
Mature couple
Leicester,
United Kingdom
June 10, 2013
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Location Not much
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8.3 |
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Susan
Mature couple
torquay,
United Kingdom
June 9, 2013
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Location for O2 a a long way out from paddington when the tube is not going there due to maintenance
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7.9 |
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Kevin
Solo traveler
Barnstaple,
United Kingdom
June 9, 2013
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Only thing going for it was proximity to ExCel centre Most uncomfortable beds in a hotel for a long time...twin beds -dreadful night first night so tried the other next night - just as bad...
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5 |
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Karina
Young couple
London,
United Kingdom
June 9, 2013
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Price Clean Comfy 24hr bar
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10 |
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Dianne
Mature couple
Birmingham,
United Kingdom
June 9, 2013
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Clean, had good facilities It keeps getting mixed up with other Ibis in local area so taxi takes you to incorrect place
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7.5 |
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Mehmet
Young couple
Edinburgh,
United Kingdom
June 9, 2013
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When someone takes shower or uses bathroom, next door or room above, you hear everything in the room. The metarial has been used to build rooms are must be so cheap that you could hear everything.
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5 |
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Julie
Group of friends
HITCHIN,
United Kingdom
June 8, 2013
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Location good-Near the 02 and cable cars The bed was comfortable The hotel was well soundproofed and we didn't get woken during night Good value for money Nothin
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8.3 |
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Raymer
Mature couple
Weymouth,
United Kingdom
June 8, 2013
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Comfortable bed and room. "tardis like" bathroom, quite claustraphobic.
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9.6 |
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Hannah
Group of friends
Paignton,
United Kingdom
June 8, 2013
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staff very helpful. lovely comfy beds.
Did you find this review helpful?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
ibis Styles London Excel (Formerly Custom House Hotel)
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