Ibis London Excel-Docklands  

Hotel is quite good, friendly personnel, cosy but not too large room

Quite far from the city centre, it takes about a hour to get to historical centre and shopping area

Location is pretty good, Hotel is situated just a two minute walk from the dlr (Royal Victoria station) - This train connects you to an underground station in about 10/15 mins and once you are at the underground getting around the city/sights etc is easy!!! Its a perfect location for the excel and the o2 is not too far away. Hotel itself is super basic, small room, pod type bathroom, we had a lovely view over the docks though!! The restaurant has a basic menu, the bar opens all night, although after hours you have to take your drinks to the room!! Overall it did just fine, it was clean, staff were helpful and if I was looking for a cheap hotel in London, I would stay here again!!

The breakfast was pretty good. The room was comfortable for one person.

The rooms are small & beds rather small. Try to install bigger beds. Also you should display hotel sign at Royal Victoria tube station. Overall the rom is good enough for onr occupant.

What I liked the most was, its location - 5minutes from London City Airport. Also, that it was 100mts from the Excel London. I like that you have parking available, that you have at least 6 different restaurants within walking distance. That the price is very good.

During the six days that I was there, barely one or two nights I had some prompt answer to the phone : reception, room maintenance, etc.... like if there was nobody in the front desk!. I had to come down ( in pijamas) to see what was happening. Food is not that good - I got the most fattening Ceasar salad ever - flowing in dressing and with lots of cheese! During this period, the bartender was not nice (buff looking, but hard to get a smile from ). The worse that could happened was that one cannot have internet connection outside the room, in order to work with our own computer and therefore with other people - We all had to go into my room!!

A special mention of the waitress Jurgita who was extremely helpful

It was a short walk across the paved area in front of the Excel Building. We had gone to an event there and the Ibis could not have been more convenient. It was very clean, friendly and good value for money.

My husband didn't sleep too well because he could hear every noise - I slept like a log!!!

Don't like the bathroom design

Staff helpful Big shower

Nothing all good

Staff

I would appreciate free wifi for iPhone.

Fine standards especially for the price

Car parking for disabled customers should be free as they don't have the choice of using public transport.

Location (close to london on the docklands light railway), local environment (in the middle of the old docks), close to the Excel Exhibition Centre.

Complicated to get my car out of the parking. HAd to go to the next door hotel and then return as the ticket would not let me out!

Good location at raoyal victoria on jubilee line which is a remarkable line : It deserves the major touristic place in London: Wembley park,London bridge,O2 arena and the new Olympic park with the giant & superb mall Westfield. You take the tube at london bridge for example-> go down at canning town 10 minutes later and make the link with dlr to roayl victoria docks close to Excel convention center and soon the new emirates cable cars which link royal victoria+siemens hall exposition and o2 arena above waters with a superb aerial view of London

A total disaster!! Avoid this hotel, the payment for the room has been taken two times ! I 've been reimbursed after asking several times to give me back my money through e mail with the direction of ibis. When we came around 14:00 there was several gropus of people waiting to register: 30 minutes before being taken in charge by a guy! Trash can are closed to door entrance and it smells very bad!! A shame!! Never I will go there! I was last year at ibis canary wharf , baffin way it was better. Keep your money and avoid this one at docklands!!!! A total disaster!!

Location and facilities were good.

Food was poor quality