Barceló Blackpool Imperial Hotel  

Was very disappointed with our room, we asked to change rooms but the hotel was fully booked. We were on the first floor, the view from our window was a roof top with scaffolding, this made the room very dark, didn't want to stay in the room for long, thank goodness we only stayed one night. Stayed in loads of hotels over the years and this is the first time I have ever companied.

the hotel was very good, but certain issues like having to que for breakfast, booking table for dinner and having to wait over three quaters of an hour for drinks and service. The manager Caroline, was very apolgetic and compensated for this. Yes would stay again.

The architecture and history of the building appealed to me, although thre is a real need for some improvement re the tired decor, a full refurb is required looks very tired quite sad really as I have stayed here before 10 years ago, when it was bustling with smart efficient staff who were proud of there hotel. We still had a nice time in Blackpool though, we ate elsewhere due to the high over pricing of dining, want to return but not until refurb as taken place.

As above tired and outdated.

I chose the Barcelo Imperial because I have used their Hotels before abroad and always found them to be pleasant places to stay and this one is no different. Amenities and staff are excellent, keep it up!

We did not enjoy our stay at the hotel. It was not to our taste. We found it very dull with very dark furnishings. We had no central heating through out our stay. The room was very small and we could not get to one side of the bed unles we moved an easy chair.

Atmosphere,friendliness of staff and location and room 309 was of generous proportions and if we revisited I would ask if tht room was available.

Nothing, over priced accomodation would get a better service at premier travel inn!!!!!

Everthing except staff at reception and breakfast.

Wow factor as you pull up and reception is very well presented .. Staff helpful and accommodating, very spacious and rooms were cosy and bed very comfy a pleasant stay would def recommend and will be staying again

He stairs down to spa need a good clean as does the carpet before you get to reception of spa... The tvs in rooms should be on the wall as this frees up space for make up and other things ie lap tops etc and the children's room could have a tv in their , not much for age 5-15 on hotel maybe one room could be changed to a games room ie pool table card tables etc

Tired old hotel in need of major refurbishment. Breakfast extremely poor with poor service people waiting unto 20 minutes for coffee on a quiet Monday morning. Quality of decor in executive room disgraceful, peeling damp ceiling paper, window frames so rotten could not open the window for fear of them falling out completely!

My husband and I came Blackpool to see the Question of Sport Tour, that was showing at the Opera House. The hotel was convenient, you one lie booking was user friendly. The staff were brilliant when we discovered we had left an important document in the room after we had checked out.We will most certainly use the hotel again, and we only live along the coast in the Duddon Estuary, and that's within spitting distance.

Nothing much sorry Location

The room had smells from the kitchen was drafty but clean. The bar was over priced for drinks Pint of lager and Jack Daniels and coke £9.63 Nothing to do for children at night play room for todlers No games room for bigger kids. Entertainment at night was worse than x factor

very clean and tidy and very good breakfast