The Imperial Hotel Blackpool  

Was very disappointed with our room, we asked to change rooms but the hotel was fully booked. We were on the first floor, the view from our window was a roof top with scaffolding, this made the room very dark, didn't want to stay in the room for long, thank goodness we only stayed one night. Stayed in loads of hotels over the years and this is the first time I have ever companied.

Evening meal was disappointing

There was nothing to like, filthy!!!

Room was filthy, smelled and had no info on restaurant and spa facilitys.

Traditional feel about it. Predominantly British staff

Breakfast wasn't included in the price making it pricier than expected

Ideal location, quiet but close to the town centre, buses and trams stop outside. Breakfast was superb. Have stayed at the Imperial before and would stay again.

Nothing the room was far to hot & the staff could not be less helpfull the final insult was a piece of wood to hold the window open supplied by the duty manager

My husband and I had a lovely stay. On arrival at 12.15 our room was not ready which was no problem at all to us. The receptionist offered to look after our luggage but we left it in the car and went out for a wander. When we returned later we were allocated a lovely spacious room with a sea view. Breakfast had everything you could imagine to suit all tastes and was lovely and plentiful. We found all the staff - from reception, cleaners to restaurant staff all very polite and friendly and we would definatley return.

Clean and comfortable. A bit chaotic at breakfast time with numbers. Good food in restaurant but food in bar only average...doorstep sandwiches! Nothing much for coeliac guest.

Far better quality than the majority of other nearby hotels

A bit of a distance from the town centre - which is both good and bad. Quiet but a bit of a trip, especially from the pleasure beach.

I have stayed many times at the Imperial and like its general ambience. I used to like a lot of othet things that no longer apply.

The whole hotel is now very very tired and in places quite scruffy. It is still a beautiful hotel building but inside is a very different story. It all needs a good clean (not the bedrooms - they were fine) . all the carpets need replacing. It needs redecorating. I paid 97£ for a double including breakfast - not cheap but ok. The quoted price was 275£ - does anyone really pay that! Unfortunately I think we will try somewhere else next time!

The staff were very helpfull and accomodating they couldnt do enough for us. The room was lovely and big, the bed was super king sized the biggest bed we've ever slept in. The bathroom was lovely and big also. The whole hotel felt luxurious, Breakfast was excellent with a range of food to suit all tastes and service second to none.

Lack of designated smoking facility meaning that people were stood too near the doorway smoking.

Everything was perfect. Breakfast was amazing.

the pool was nice and the health siut staff were really nice

i went out in the night time got in at 3 am and was flushed with door knocks till 5 am for no resone at all then when i finally got to sleep at 7am i had workmen right outside my window to be fair i went down and reception did sort it in the end but i dont think ill be staying there again :-(