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Newest reviews for Macdonald Inchyra Hotel & Spa

  • Tanya
      United Kingdom
    August 27, 2014

    friendly staff who were not snobby, loved the pool and spa facilities a great base for exploring the local area

    There fire alarm going off! (twice in 3 days) but staff very professional in how they dealt with the situation Didn't like pool times for children

    8.8

  • David
      United Kingdom
    August 26, 2014

    The hotel is a good location for the Kelpies and Falkirk Wheel.

    The full restaurant meal was not available.

    7.9

  • Anonymous
      United Kingdom
    August 25, 2014

    Found once you were beyond the reception bar area that the rooms were very dated and shabby.

    Rooms were dated and felt shabby and the table with water had not been dusted in a very long time.

    6.7

  • Peter
      United Kingdom
    August 25, 2014

    Swimming pool good size and spa staff friendly

    Fire alarm at 5.30 a.m. No explanation from staff or guidance. Breakfast extortionate and not in room price therefore avoided. Very cracked sink in bathroom. Lamp shades badly damaged.

    5.4

  • Stephen
      United Kingdom
    August 23, 2014

    Staff were great and the food was top notch

    Had to move rooms due to appalling state! Were told we were being upgraded but moved in to an identical room without slippers and bathrobe?

    6.3

  • Anonymous
      United Kingdom
    August 19, 2014

    Steaks,Spa

    The room, The additions to the bill which had to be questioned. The fact that housekeeping were knocking your door prior to checking out! The fact that the room was so small that you could not walk down the side of the bed ,room cluttered and in a small outbuilding.

    6.3

  • David
      United Kingdom
    August 19, 2014

    Friendly staff good location

    9.2

  • David
      United Kingdom
    August 19, 2014

    Dining facilities

    Nothing we disliked

    8.8

  • Gordon
      United Kingdom
    August 17, 2014

    Room Food Staff friendliness Location

    Lift operation a bit erratic Fire alarm went off at 05:30hrs!!!!

    8.3

  • Doug
      New Zealand
    August 17, 2014

    The actual hotel and spa is quite nice.we didnt get time to use the spa area as we had so far to travel to visit the two nearest attractions, falkirk wheel and the kelpies, we were away all day.the staff were all friendly and helpful.they made the stay worth it.

    The location of the hotel.its not near any services or activities.so we dined both nights at the hotel.most of the food on the menu wasnt available and what was was very expensive.they kept saying the truck hadnt brought the deliveries.

    6.3

  • Allan
      United Kingdom
    August 17, 2014

    room price food

    9.6

  • Amarjit
      United Kingdom
    August 12, 2014

    Friendly staff and very eager to please you.

    Not applicable as everyone was so helpful here at the hotel.

    9.6

  • Anonymous
      United Kingdom
    August 11, 2014

    We had an overnight stay there & really liked the hotel. The steak meal was one of the best we've had - excellent.

    Room a bit hot at night. (July 2014) Fire alarm sounding after 11pm requiring us to vacate hotel.

    7.9

  • Dorry
      United Kingdom
    August 11, 2014

    From the minute we walked in, the staff were very helpful and friendly. The bed was large and comfortable. Food excellent. Spa facilities very good. We will definitely go there again.

    Other guests with noisy children - but we can't blame the hotel for that !!

    9.6

  • Charles
      United Kingdom
    August 9, 2014

    Good food, both variety and quality comfortable rooms, friendly, helpful staff. Had breakfast and evening meal there and both were excellent.

    Information could be a little better. I didn't know I had a refrigerator in my room - no clear indication. Other information was fine.

    9.2

  • Christopher
      United Kingdom
    August 7, 2014

    staff, breakfast, room comfort

    restaurant prices a little more than I like to pay. Proximity to the oil refinery, However I knew what to expect so in the end did not bother me.

    8.8

  • Anonymous
      United Kingdom
    August 5, 2014

    Woken by extremely noisy guests at 3am. Old fashioned decor

    7.5

  • Victoria
      United Kingdom
    August 4, 2014

    The rooms were large and comfortable and the communal spa facilities were nice. The hotel restaurant had a great menu and decent food. I was given a complimentary bottle of wine when our shower broke.

    The shower broke, the hotel is next to some kind of nuclear power plant which lights up the sky at night like it's daytime, the spa was fully booked for the next 3 days when I arrived and was told that 'it gets busy', I complained that it was pointless booking any paying to stay in a spa hotel when I wasn't able to use the facilities. The hotel restaurant was vastly overpriced.

    5

  • Grant
      United Kingdom
    August 3, 2014

    I felt we didn't really get value for our money and the room was a bit dated and the toilet was leaking!!

    5.4

  • Tony
      United Kingdom
    July 31, 2014

    Staff Food

    Mould in Bathroom Very Hot rooms and no fans Only 2 towels in room No batteries in safe door so we could not use safe

    6.3

  • Derek
      United Kingdom
    July 29, 2014

    Very good comfortable and clean

    Our daughter who had another room had breakfast included,we had to have different type of room as you were fully booked but were surprised there was no breakfast in ours.

    7.1

  • Anonymous
      United Kingdom
    July 28, 2014

    Everything was pretty good, we really enjoyed staying in this hotel.

    9.6

  • Steven
      United Kingdom
    July 28, 2014

    Breakfast was great one of the best I have had. The pool and spa was very good. Could not fault the room or staff. Any requests were dealt with like lightning.

    The evening meal on our first night was only OK, so didn't eat in again.

    10

  • Marie
      New Zealand
    July 27, 2014

    Restaurant. Evening meal was excellent, so was breakfast. Close to Falkirk's Wheel and Kelpies Park at Falkirk. Staff.

    High floor room was very hot as high temperatures. They brought a fan but air conditioning would have been good.

    7.5

  • Catriona
      United Kingdom
    July 27, 2014

    the fact hotel had a spa

    asked for a fan but never received and it could have been there was none available but would have been nice to be informed if this was the case.

    7.5

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