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Hotel Indigo London-Paddington16 London Street, Paddington, W2 1HL London (Show map) Excellent, Score from 164 reviews“It was beautifully clean with comfortable bed and lovely linen.Lovely big towels as well.Nice to have kettle,tea,coffee in the room.Breakfast was good and the staff very pleasant and helpful.”
Maureen,
Johannesburg
The 4-star Hotel Indigo London-Paddington offers indulgent afternoon teas and boutique bedrooms with interesting wall art. In elegant Paddington, the hotel is a 10-minute walk from Hyde Park. The rooms have luxurious bathrooms with rain showers. All rooms are individually decorated with vibrant colors and hardwood floors, and each has an interactive TV, free Wi-Fi and an iPod dock. London Street Brasserie serves creative British dishes, featuring quality local produce and fine wines. Guests can enjoy traditional tea and cake on the terrace, or in the colorful cafe dining room. Hotel Indigo has a 24-hour modern fitness center with fresh towels and flat-screen TVs. The hotel features designer interiors throughout, including contemporary art, painted ceilings and stylish furniture. Just 650 ft from Paddington Station, Hotel Indigo London is a 15-minute walk from lively Oxford Street. Glamorous Knightsbridge is just a mile away, and Notting Hill is a 20-minute walk. Hotel Rooms: 64, Hotel Chain: Intercontinental Hotels & Resorts,Hotel Indigo.
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Total Hotel Score:8.6
Based on 164 reviews Guest reviews are written by our customers after their stay at Hotel Indigo London-Paddington. |
Score breakdown
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Score filter |
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Anonymous
Belgium
5
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Great location,boutique hotel very new and renovated style. Wooden floor and not "moquete" (something really difficult to find in uk). The fact to have wifi access in the room as well as tea amenities was very much appreciated! It was not clarified when doing my reservation in booking that standards rooms are not twin beds but only double beds.I Also was very dissapointed by some missing information in the website like that all twin beds are on the underground floor (as they informed me during the check-in) so at the end of the day I had not choice if I would like to have some natural light but to share the bed with my mother. Due to some comments made during my check-in I had the impression that they have as policy to assign the worse rooms (underground) to those coming with reservation making with booking.com. So as personal suggestion it would be maybe appropiated to make this point with the hotel direction as we are paying normal fees to be treated as normal guests.
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7.9 |
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Anonymous
Japan
5
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Close to Paddington Station. New & Clean. Free soft drink mini bar.
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9.6 |
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Anonymous
United Kingdom
5
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We have no complaints about the hotel Indigo at all. We were very pleased. Breakfast was a bit slow in the morning.
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7.9 |
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Ella
Christchurch,
New Zealand
5
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The staff were fantastic and helpful which I was grateful for after flying for 30 hours! The room was perfect, the turndown service was a fantastic, unexpected extra as was the complimentary water and soft drinks.
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10 |
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Anonymous
France
5
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-Great location, very close to the Paddington station -Very helpful staff -Newly decorated and well-designed rooms -internet connection very fast -minibar with free soft drinks - I don't know why but the alarm clock in the room was ringing at 08.00 A.M.every morning.
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7.5 |
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Anonymous
United Kingdom
5
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Good location, friendly staff, good breakfast. Brilliant bed Cramped bathroom. Small lounge seating area. Lifts slow.
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7.1 |
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Rachid
Dubai,
United Arab Emirates
5
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Excellent staff attitude , helpful and extremely polite . Design of room is also good . A little bit noisy but not a big issue .
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8.8 |
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Diana
Amsterdam,
Netherlands
5
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Very good service, nice staff en great breakfast. Cute room, bit tiny, but comfortable
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9.2 |
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Anonymous
United Kingdom
5
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Location and especially presentation were very good, and the shower was one of the best I've ever used.
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9.2 |
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Anonymous
Norway
5
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Location and style.
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10 |
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Chiaki
Yokohama,Kanagawa,
Japan
5
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This hotel is nice and small. I stayed in a single room. It is nice size and the room decoration is beautiful. The room and the bathroom are clean. They offer Wifi free of charge. The hotel is not located on the main road, because of that it is quiet in the night. I was really happy to stay in this hotel.
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9.6 |
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Anonymous
South Africa
5
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The staff were very friendly and service excellent. I dealt with Antonia and Margaret who were superb. The room I stayed in was clean and well furnished with a very comfortable bed. Overall an excellent hotel which I can recommend. My son's room was a bit small.
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9.6 |
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Takeshi
TOKYO,
Japan
5
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This hotel is located from Paddington Station on foot at about five minutes. If you entrust your travel bag to the hotel,you will be able to possible to go sightseeing in the London city by hands-free. If you stay hotel in the London city ,you necessitate to carry a travel bag from the hotel in the city to Paddington Station . but、this hotel does not necessitate that. It was very beautiful room. Naturally, a single room was made narrowness.
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9.2 |
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Angela
Marietta,
United States of America
5
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Small, but the cool design of Paddington's iron tracery and sharp black/red color scheme. Bed was really comfortable too! Liked the fact that the refrigerator had room for me to put some snack foods in of my own. Thanks! I'll be back.
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9.6 |
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Anonymous
Canada
5
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The decor was lovely. Rooms were clean. Shower was excellent. It was quiet. My room was so small it was claustrophobic. I could not even get around my bed if I put my suitcase on the floor. The price for such a small room was unreasonable.
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8.3 |
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Lorraine
Glasgow,
United Kingdom
5
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The service at thos hotel was far from good which resulted in the manager having to discount my bill on check out. If you are looking for a hotel where you can enjoy breakfast before a long day ahead this is not the place for you. The service was so bad I cancelled the order I was eventually able to make after 5 attempts as I was unable to wait any longer than the 30 I already had when I was told that it would be at least a further 10mins before my breakfast could be served. A word of caution - the hotel only has one relatively small lift which is very restricting for disabled guests especially if as during my stay the stairs were out of use of guests due to maintenance work.
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5 |
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Patrick
Millers Point,
Australia
5
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A terrific location - right next to Paddington Station and the Heathrow Express and easy access to the rest of London via tube. The room was comfortable and a good size, the hotel clean and smart. The staff were amongst the friendliest and most helpful I have ever encountered.
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10 |
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Anonymous
Norway
5
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I chose the hotel for a one night's stay because it was so close to the Paddington station that I needn't worry about my early morning flight. It's exactly 2 minutes from the Paddington underground station and 3 minutes from the railway station. Perfect. The room was a good size for what I needed (a good night's sleep), and the bathroom's a dream. Large, warm, with a rain shower and good water pressure (even on the 4th floor!), it was great to indulge in before sleeping in. Another big plus is the wireless internet, as well as the iPod support to charge the iPhone - especially for the likes of me, who forget to bring their UK electricity adaptors along. The design of my room was done in good taste, and the whole setting made me feel comfy and pleased with my choice. I also appreciated the personnel's prompt offer to give me a wake up call at 530am. I will definitely return for my next stay in London.
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9.6 |
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Anonymous
Finland
5
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A very good location, 3 min walk from the Paddington station. Nice, humorous and welcoming staff. A stylish place and a stylish room, a nice rain shower. A big and comfortable bed, a roomy bathroom (for London). Free wlan. Quiet in the room. Relaxed, but at the same time a high quality environment. Overall very positive experience. The room was quite small but that's very common in London, this actually was bigger and much better designed than many other places close by. Somewhat noisy air conditioning, however, did not disturb me.
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8.8 |
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Andrew
san jose,
United States of America
5
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Wifi everywhere, sidewalk seating at the restaurant, great breakfasts and all in a super clean, very attractively designed hotel with super helpful staff. What else could you ask for?
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10 |
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Michael
tel aviv,
Israel
5
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Recently renovated hotel, very clean, functional design. Staff were extremely friendly and accommodating. The location close to Paddington station is very covenient, either to get to Heathrow with the Heathrow Express (15 minutes,every 15 minutes) or to Central London by bus or underground. There are several bars and restaurants close by, but it's not necessary to venture outside the hotels London Street Bistro which offers great variety. The hotel looks and feels new with a great energy about it. Unbeatable value for money!
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10 |
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Chee
Singapore,
Singapore
5
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Nice hotel and ecelent location
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8.8 |
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Brian
Norwood,
Czech Republic
5
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Nice modern, quiet clean room with great shower. Excellent location and very friendly staff. The room was barely big enough for the bed. Little room to put anything anywhere!
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7.5 |
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Michael
Lexington,
United States of America
5
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Very nice hotel. My room was excellent, the staff was great and accommodated all of my needs. The location is also very good. Would recommend this hotel to my friends and colleagues.
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10 |
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Anonymous
Thailand
5
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Very close and convenient to stay since it's a minute away from the Heathrow Express station.
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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