Hotel Indigo London-Paddington

This hotel is great! The staff are super friendly! The rooms are clean, and, while they are not exactly spacious, they are well-organized. But most of all the location is perfect, around the corner from the Praed Street tube, accross the street from the train station, and a 5 min walk to Hyde Park. I also felt safe travelling alone, and the hotel room had all the amenities I wanted.

The room was luxurious and the staff were very friendly and helpful.

At night it was quite noisy on the street outside with people outside singing and shouting. We had a room looking out onto the main street.

The staff were unassuming, responsive and helpful

Rooms are small

The design of the room was gorgeous, really lovely. The staff were friendly and helpful. Complimentary bottles of water every day, and chocolates for bedtime. The location was excellent, especially on the last day when we had to catch a train to Heathrow airport - it took us less than an hour from hotel room to airport terminal!

We were given a room in the basement :-(. To be fair, however, there were French windows on one side of the room that let in some light, even though they could not be opened. And, it's still a little on the pricey side.

The hotel is very good situated and it's style and accommodation are just beautiful. The staff was always friendly, helpful and very obliging. I can recommend your hotel at any time. Thank you for making my stay perfect.

Very stylish rooms. Small but with everything I needed.

Housekeeping staff barging into my room without even knocking. Totally unacceptable.

The staff were pleasant and helpful and the location excellent for transport to and from Heathrow. It is also very close to the pPaddington Tube station and buses run directly to the main Oxford Circus/Piccadilly Circus shopping area. The room had a v ery good bathroom.

My room an ExecutiveSingle was very small, with barely enough room to have my suitcase there. However I noticed that the double rooms seemed to be much better with more space for luggage etc.

the staff was excellent! I would like to thank the staff for their quick and kind actions when I've lost my camera in a cab, and receiption staff helped to find it and handed it to my friend when I was at home already. wonderful people!

When I used the emergency stairs with friends without realizing that it was for emergency purpose, the hotel staff said to us bluntly, " It is an emergency stairs. Don't use it, OK ?" Is this the normal way the hotel guests are spoken to. ?

The decoration of the room does not fit my taste, maybe on the contrary.It made me a bit uncomfortable. The facility might be very modern and useful if the hotel guest knows how to use it.

Lovely, clean room which was quite spacious for a central London Hotel. Great location!

Lovely well designed hotel.comfortable,well located.Great experience.

nice area , felt safe walking at night, good location for most attractions and shopping, the staff were very helpful and polite, myself and my wife had a 2 night stay at hotel indigo for our wedding annivesary , on arrival in our room we were greated with a bouquet of flowers and bottle of bubbly, nice touch.