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High Street, Shirrell Heath, Swanmore, SO32 2JY – Show map
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1 property in Swanmore
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442 verified reviews
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De Vere Venues New Place's staff speaks: English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 14 years stay free of charge for extra beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
De Vere Venues New Place accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 442 reviews
Value for money
Show reviews from:
Situated on the High Street, this former coaching inn has free Wi-Fi and private parking. Just 450 metres from West Quay Shopping Centre, Southampton Central Train Station is less than a mile away.
Score from 824 reviews Review score
Just 1 mile from junction 7 of the M27, this hotel has free parking during your stay and sits next to Ageas Bowl cricket ground, about 5 miles from Southampton Airport.
Score from 1327 reviews Very good
Ideally located within easy reach of the M27, Premier Inn Fareham is close to Segensworth Business Park, with good access to Fareham Train Station and Fareham town center.
Score from 108 reviews Good
In 1.5 acres of private, landscaped grounds, Millers House provides light and elegant rooms with 32-inch TVs, just 10 minutes’ walk from Emsworth’s centre.
Score from 157 reviews Wonderful
Nice location, clean and modern room
we asked for double room + child but was no bed for the child
The sunday rate is very attractive. Reception staff is very helpfull and provides exellent service even when situation in not standard to them. Excellent breakfast served in castle. Stylish, classy, grand!
The bedrooms are located in old stables, NOT possible to sleep in castle it self. Decoration of room is modern comfortable but ther is no historic trace or link to the castle in the interior design in bedrooms. Cleaning could be better, fingerprints and grease everywhere!
Location Surroundings Friendliness of staff
Cleanliness of rooms Lack of storage Too bijou to be comfortable
convenient for portsmouth/southampton
insufficient disabled parking
Excellent service from night receptionist when arriving at midnight
I found the staff very accommodating, friendly and helpful - they made my stay <3
The room was not well ventilated so was very warm
Beautiful gardens and good sized rooms. Swimming pool was also very nice. Good fresh cooked breakfast but we didn't use any other facilities as there was a wedding on & we thought it would be too busy to use the restaurant or bar that evening.
Despite booking for 2 adults & a child and reminding them when we checked in, the room was not set up for 3 when we returned 2 hours later. It was another hour or so after that it was finally done & we had to rearrange the furniture in the room as the rollaway bed wasn't put in a great place. The only other thing is that the main hotel looked like it could do with being spruced up.
Everything was great, it was a perfect location, the restaurant was fantastic and my children loved the leisure facilities.
Breakfast was good.
We were very disappointed by our room which was tiny and very basic indeed. Apart from this the room had no air conditioning, a bed that rocked backwards and forwards at the tiniest movement thus waking the other up in the middle of the night, a dirty carpet that I really did not feel like walking bare footed on and a shower that trickled water. The walls between our outdoor room the those next door to us were paper thin and my husband swears he heard someone urinating in the toilet next door before flushing it. All in all, one of the poorest hotels that we have stayed in and we go away a lot!
The quiet location and scenery
Spa wasn't working Slow food service Burnt tasting gravy all over my daughter's chicken dinner.
Good value for money. Nice building and surroundings.
Male staff at the leisure centre, unhelpful. The reception area not being in the main part of the building. Asked for a family room, however on arrival no childrens bed in the room.
location and setting
We arrived starving and no one was in the bar to serve as they were pre-occupied with a wedding - we waiting 40mins for service and then the kitchen didn't have what we wanted to eat and we had to change our order...they told us this 15 mins after ordering. The hotel was noisy with drilling in the morning. The WiFi never worked in the rooms. The taxi service was appaulling, we waited 50mins for a taxi and missed half of our wedding breakfast. The staff were unhappy and unfriendly.
Location is very good, breakfasts are excellent and generally the staff are very good. Beautiful main building and gardens, I would recommend to stay based upon my requirements.
Rooms in the mews blocks are a little tired now and need brightening up.
Excellent week away. Would definitely stay at the new palace again and would fully recommend. The only negative I would say is no air conditioning!!
Fantastic setting, beautiful grounds, very good breakfast, nice staff
Single block a bit tired
the rooms where very small, and said it had free WIFI you couldn't get it in the rooms and the noise out side the bedroom window early in the morning woke us up at 6.00 in the mornig
every thing i used in the hotel- reported a partially blocked sink in the morning, went out for the day & the problem sorted when i returned.These little niggling problems are not always done at other hotels.
We stayed at the hotel after a wedding and found it pleasant and comfortable. The facilities were fun to explore and staff were helpful.
Due to rooms being on ground-level, there is some small noise coming through from conversation of people passing outside.
room very hot and stuffy,could not open sliding window.had evening meal very hit or miss
Good facilities and friendly staff.
The room was too hot and the fan was needed all the time that we were in our room. The cost of the room was double of our previous stay a year ago.
Meal was good
Room was very dark
Quiet and resort feel
Room was very hot
Everything was as expected. Polite efficient staff - good wholesome food - superb location.
Room was comfortable but if I'd had paid £70 for a single room would have expected a better room.
The reception staff were unaware of what a compliment voucher was and if they accepted them or not, even though I was prepared to bring up the website to show them. It was only when a mananger was around in the evening was I allowed to pay with them.
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