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Alcester Road, Solihull, B47 6DJ, United Kingdom – Show map
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BBQ Facilities, Grounds
Golf Course (within 2 miles)
Food & Drink
Bar, Restaurant with Dining Menu
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Ironing Service, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, Designated Smoking Area
Based on 42 reviews
Value for money
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The parking and access to the motorway
The lack of breakfast The fact that the bar was closed We were locked out at11.30pm and we hadn't been given a key despite telling them on check in that we wouldn't be back until then. The dirty room The lack of tea bags, milk soap & shampoo until requested The dirty cups and glass The old mattress The thin hard pillows
Hotel was closing to be knocked. This should have been pointed out at time of booking
The receptionist was very helpful and friendly. Breakfast was good and again staff friendly. Location was also good. Lovely country lanes and fields. Lovely view. Bed was very clean and comfortable. Coffee and tea available in room. Hotel entrance and reception very nice indeed. Easy stairway. Dining room and bar also good.
The room was a good size with bathroom. Unfortunately, the room needed a good Spring Cleaning and some repairs. TV did not work, Bed lamp was defect, cold water tape without knob, cupboards needed a good clean. Maybe also a coat of paint. Pity really.
Quiet location, room light and airy.
Room very dirty, dusty, had to clean around taps as covered in scum . Rooms need to be painted, Cleaners speak very poor English and there was no staff to check me out.
The room wasn't ready for me, key given but no house keeping had been done. Old sheets, and towels, and the bathroom hadn't been cleaned properly. The room was right next to the busy road, with poor fitting windows, and even worse curtains which were hanging broken.
The bar and barman made the place
Dirty, grubby, poor repair, staff could not speak English, no meals except continental breakfast. No wonder its closing down!
Room was very basic. No table lamp; had to switch off light and grope my way to bed. Heating didn't come on until the evening and was late coming on in the morning. Radiator in bathroom didn't work.
Comfortable bed ,warm room lots of hot water and inexpensive.
I arrived in the dark from the south and missed the hotel because the sign is not illuminated and is very difficult to see.
Close to NEC and countryside setting
That the post code and address you are showing is incorrect!. The address is Hill Lane. B47 6AP
All of it
Very BAD signposted when arriving while it is dark. NO sign with light on hotel name. waited 1.5 hours for take away food. I asked if they had food and they said yes/ gave we 3 choices of take away food. Pizza, chenise or Indian. Ordered indian and had to asked twice about the delivery. Was told an hours wait. After an hour they did not chase delivery until asked. My food was delivered 1.45 hours after being ordered. They took the food to my room in the plast bag. No cutlery or plate as a small gusture. Went donw to get cutlery, but never a plate. Big dirty stain marks on ceiling, broken shower, empty bottle and enpty crisp bags in drawer, no phone, bad tv. On arrival they ask you to pay for the full stay at check in. I now know why. I moved out the next morning having paid for two nights as i could not fase going back. This hotel I can not recommend to anyone.
We love the hotel, having known the owner for some years
Since the hotel was leased out, the cleanliness is appalling, kitchen has closed down so no option of breakfast, not impressed at all
Given a room TV. Not Working Kettle Not working. They had to ring another Hotel so i could pay by Credit Card as no Machine. Waste Bin still full of Rubbish from last persons stay. Now given 2nd room stained dirty Carpet dusty widow ledge again Waste Bin still full from last person staying in this room was told byManager Hotel closeing down with in 4 weeks as there Lease was not being renewed due to the Bad condition of the Hotel. How do i get a refund Lateboking .co.
Shower very good and constant hot water
Sheets on bed very stained, plus empty con-dom packet in the bed, dirty carpet, paper on the floor, insuficent toilet roll, no tea bags, no bedside lights. Very dark room could not see to read anywhere in the room.
Free parking As no resturant there was no restriction on bringing in food Sheets & towels were clean
Bathroom facilities in room not clean .eg. Marked and stained (mould)shower curtains and tiles Therefore were not used. Loose tea bags laid in little tray would have preferred these to have been in sealed wrappers Overall the hotel would benefit from a spring clean and coats of paint.
No lights in room I arrived from night out and electric had tripped so no lighting in room. Location very remote I got lost and so did the taxi driver after my night out. Very hard to find not signposted at all.
No lighting and location and room was cold.
Hot shower, staff
Bathroom in dire need of updating
Broken mirror in bathroom and tv that came from the Ark.
Shower bedroom clean
Central heating not working oil radiator was supplied TV difficult to understand due to remote controls
Staff were welcoming and friendly. The bar and dining areas lacked a degree of comfort but were adequate. Both the evening meal and breakfast were very good.
In the bedroom the I could not get the TV to work and the radiator did not heat up. There was a free standing oil heater in our room, so management were obviously aware of the problem. The bathroom floor 'looked' dirty - the floor covering perhaps is in need of replacement.
The manager was great, very personable and friendly.The room was warm and adequate for my needs. Good value for money compared to some of the rooms I have had in the area.
The location was not perfect for my needs,but of course thats not a reflection on the buisness nor is there anything that can be done to change it!.
Friendly, helpful staff. Location, very handy for our visit. Price. Clean.
Safety: fire doors repeatedly wedged open. Staff smoking in front porch. Needs a handyman: broken mirror, paintwork.
Location and price
Room smaller than expected. No food served at weekends, this was not stated on the website. Narrow bath with no shower mat , very slippery .
recepcion was friendly and helpfull. Room was clean and confortable. Good value for the money
smoking outside in the wind and rain
Cold and loads of road noise
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