Innkeeper's Lodge Harrogate (East), Knaresborough  

The first room we were in was so small and noisy so as we were staying for 5 nights we changed rooms, the second was so much better spacious comfortable and clean.

the cleanliness of the restaurant -bar area was disgraceful, we had breakfast at the same table every morning (5) and the same dead flies were on the window sill, the carpets were dirty and the walls splattered with food marks. On first morning i asked for some more clear honey as the honey they had on offer had crystallised, which is caused by incorrect storage,i said i liked to have it every morning, they said the honey was fine to eat as it was,,i,ve been a chef in a holiday complex for 23 years and we would never serve honey that had crystallised. I thought they would have got some fresh honey in for the next morning but it was the exact same bowl of honey as the first morning and so it was for all 5 mornings. I did say it shouldn't be served like that and that i was in the same kind of job , but was just told it,s ok to eat.

Loved the location good parking,the bed was really good and I liked being able to come back on the night and enjoy a meal in the pub, the staff where good to

The bath looked like it handn't had a clean before our stay and there could of been more staff on the evening as they seemed a bit stretched at times

The Inn was very busy on the Saturday we arrived and there was no problem in booking in for an evening meal at the time of our choice. The same was the case for the following two nights. Two of the main course choices were not available but there was a wide choice of alternatives. The food was delicious and well presented. Service on one of the nights was slow and haphazard but this wasn't the case on the other two nights. The room was very clean and had all that we required. The Kestrel Inn is ideally placed for visiting Knaresborough, Harrogate and York.

Sadly we immediately realized that this was not going to be a quiet room. The floor boards were very creaky, along with very creaky floorboards in the room next to us. That combined with paper-thin walls where one could hear the TV and conversations meant that one could not totally relax. Creaky floorboards during the night, for a light sleeper, were not ideal. Noise from the road was a potential problem but the double glazing was effective. The weather was cold so we were able to keep the window closed. In the summer this may present a different situation. I would suggest also that mattress protectors should be put onto the beds to prolong their life!

Excellent staff. Large attractive rooms. Enjoyable, reasonably priced lunch. Plenty of free parking.

Rooms could be noisy at times, though this didn't affect my night's sleep.

Compared with my previous visit the standard throughout had dropped to an unacceptable level

Food reheated, candle fat on the cushions, floor and surfaces dirty. The general impression was of a unit which urgently requires a complete makeover.

Large room

Clip on bedside table not mine, no shampoo or conditioner very standard breakfast with bog standard bread limp croissants my meal in the evening was served with a black piece in a carrot no one had bothered to cut it out it was the first thing that caught my eye as the plate was put in front of me

Good food, friendly staff, informal.

atmosphere and location.

Rooms badly needing facelift,few items had to be sorted in room for us.Would not return and would not recommend.

The staff without exception were extremley friendly and helpful

Drinks a little expensive

The location was excellent and the staff were wonderful, allowing us to check in 3 hours early as we were at a wedding at nearby Rudding Park

The walls were a little thin and the hallway was very noisy, felt a bit like people were in your room.

Character of the place, pleasant staff and a nice homely feel to the place.

Staff/Food was excellent

The room was a bit smelly from a blow back from the bathroom plughole

Oldy worldy

Internet connection was not working

Great atmosphere, very friendly staff who made us feel so welcome, food was amazing, very clean rooms with probably the comfiest bed I've ever stayed away in!

I know it's an oldy world pub, but the squeaky floor boards did get a bit annoying

The old world country style of the place and it felt warm friendly.

The bathroom in the room could have done with a wee bit of TLC

Good menu, quaint place. Lovely hot water and warm room.

Very creaky floorboards - heard everybody moving about day and night! Hard mattress. Cobwebs on beams in bedroom. Had to wait a while to check in and to be served in the bar.

The close proximity to Harrogate and the very good tariff for a hotel near to a very expensive city for accomodation.

On arrival the temperature of the room was unbearable and the shower temperature was difficult to control oth er than these points everything was ver good.

Old World atmosphere with timber beams and open fires. Staff were very friendly and keen to make our stay as enjoyable as possible.

The boiler system needs updating as it was unreliable and prone to failure. The old floor boards are very noisy so not the quietest of hotels.

Convenient for our trip to Harrogate

Creaking floor boards and the bathroom needs updating.

good location, attractive building with interesting features, comfortable friendly welcoming staff, adequate breakfast and excellent daytime menu

option of cooked breakfast would have been appreciated

Very comfortable, very friendly, good car park, food good, no complaints. Easily found, quiet rooms.

Getting onto the Internet a bit of a process - sends a message to your phone. Seen better.

Really great staff very helpful Good Breakfast Have rebooked for next month already

Room faced main road which was noisy

Very comfortable bed

Looks a little tired, needs a refurb

The premises and location were ideal. The staff were very friendly and helpful. The continental breakfast was lovely and the evening meals were of a high standard. Access to Harrogate was great.

It was quite noisy on an evening between 9pm and 11pm with people coming and going in the corridors upstairs.

Our rooms were clean & comfortable with tea making facilities, good clothes hanging space. Value for many, caricature rooms. Popular restaurant,wide range food, which was lovely. Would certainly stay again.