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Newest reviews for Ivy House Country Hotel

  • Janice
      United Kingdom
    26 August 2014

    staff was very helpful a food vas excellent and the grounds , bedrooms ,bar and restaurant were spotlessly clean .we will go to Ivy House again in the future .

    9.6

  • Dave
      United Kingdom
    14 August 2014

    My girlfriend is vegan ..nothing on menu..but chef conjured up an amazing dish absolutely well presented and very tasty ....that's difference between employing a CHEF and a cook ...quality hotel has lovely grounds so relaxing and quiet

    Not being able to stay longer..

    9.2

  • Adam
      United Kingdom
    12 August 2014

    The location was perfect and the staff could not have been more helpful and always served with a smile. Fully recommend this hotel.

    10

  • Anonymous
      United Kingdom
    7 August 2014

    Location, service, food.

    Being woken up at 5-00am by my neighbour flushing the toilet causing my shower head to dispurse water from a height into the bath. Then banging doors etc, but I guess that's hotel life

    7.9

  • Neil
      United Kingdom
    5 August 2014

    Young waiting staff were attentive and polite. Grounds are beautiful. good parking facilities excellent breakfast

    Bathroom was a joke (have seen better in places that are 1/3 of the price) dirty sink, broken flush, door didn't shut. Shower pressure was very weak! thinnest walls of any hotel we've stayed in and we were woken both mornings at 630 by neighbouring room talking/using their very loud bathroom. Room was not very clean - dead flies and a dead beetle (we named him John) by the window. we ate in the restaurant on our first night and although the staff were great, we were rushed through despite the place being empty. whilst my food was fine, my wife had the blandest duck, which was overcooked when she asked for medium. Have never written negative review before but anniversary was very nearly ruined by this expensive disappointment.

    5.8

  • David
      United Kingdom
    27 July 2014

    Room quality was excellent, spacious, comfortable Good food in the restaurant Good breakfast, food and service Beautiful location

    Water pressure in shower was poor Restaurant food was overpriced

    8.3

  • Andy
      United Kingdom
    12 July 2014

    The upgrade after our complaint

    The cost v executive room with garden view which was nothing more than shingle and a marquee. There were a lot of bugs in the room, no safe or mini bar. Not worth the extra cost over a standard room

    4.6

  • Malcolm
      United Kingdom
    29 June 2014

    Quality Hotel in beautiful surroundings.

    No Air Conditioning or ceiling fan in room.

    9.2

  • Andrew
      United Kingdom
    29 June 2014

    Location Style of accommodation Restaurant and Bar A first class example of 'Excellent Customer Service'

    It's difficult to not like anything with this hotel because everyone tries hard in the team to give guests an excellent & friendly experience. An observation would be that there needs to be a little fine tuning in the gardens/outside areas to get them and the grounds/ buildings into tip-top shape i.e. weeding in bedding areas

    8.3

  • Mike
      United Kingdom
    29 June 2014

    Restaurant and food

    The hotel lets itself down with lots of small things that are not 'quite' right. We had bought an executive room boasting views of the garden when in fact they had erected a marquee which obliterated any potential views so all we could see were parked cars. The room had a musty smell on arrival with signs of damp on one wall. There was a fairly loud intermittent humming sound at all hours of the day and night coming from what I'm guessing was a pump in the cleaners store next door. In the morning the cleaners had just left their trolley parked outside of our room. The garden needs a little love as it looks a little unkempt. Small touches in the room would help, one example being that the cleaner had removed a tissue from our tissue box to arrange it 'prettily' - only thing is they didn't notice it was the only tissue in the box! Overall, a pleasant enough stay but falling short of what I have come to expect for £170 per night.

    6.3

  • Catherine
      United Kingdom
    24 June 2014

    The quietness of my room, and the privacy. Staff were very friendly and helpful.

    9.2

  • Ian
      United Kingdom
    9 June 2014

    Beautiful location. Quiet. Would be ideal for events e.g. weddings

    8.8

  • Paul
      United Kingdom
    2 June 2014

    The peacefulness of the whole hotel where it is situated,and helpfulness of all staff

    10

  • Derek
      United Kingdom
    23 May 2014

    Friendly staff, location, peaceful..

    No hand assist in the shower

    9.6

  • Isobel
      United Kingdom
    13 May 2014

    The hotel is down the end of a private road and is set is lovely gardens. My room was quite big as was the bathroom and both were very clean. The staff were polite and cheerful.

    My room was a bit dark and gloomy.

    8.8

  • Matthew
      United Kingdom
    1 May 2014

    The bed was brilliant

    Yellow stains all over the chairs in the rooms, shower quite often went cold and the breakfast was awfully small

    6.7

  • Duncan
      United Kingdom
    24 April 2014

    Excellent staff and service Food was good Location excellent Rooms were comfortable apart from unfortunate lack of heat and hot water (see below)

    The only problem we had was that the heating wasn't working in our room on what was a cold night, and there was no hot water in the morning. Although the hotel let us use another room for showering in the morning, it was disappointing that we had complained the night before about the lack of heating and it was only the next morning they realised the boiler had been switched off for our rooms. This was the only thing that spoilt what was an otherwise excellent stay, and for the money we would have expected a bit better.

    7.9

  • Terence
      United Kingdom
    22 April 2014

    The cleanliness of the rooms and the whole package.

    Nothing!

    9.6

  • Maurice
      United Kingdom
    3 April 2014

    The location, and amenities were very good indeed. The staff were friendly and most helpful, particularly when a couple of things needed repairing in the room when we arrived. The menu in the restaurant was excellent as was the food, which was very well presented.

    It was a bit disappointing that we gad to report several defects in the room when we arrived, particularly when it was their most expensive suite

    8.8

  • Kate
      United Kingdom
    25 March 2014

    The beautiful secluded location

    10

  • David
      United Kingdom
    20 March 2014

    The Barn is beautiful, and the new bar very comfortable.

    Not enough light in the bedroom (same as most hotels!). Needs an anglepoise or similar so that a businessman can read documents easily. Mood lighting is not necessary.

    8.8

  • Peter
      United Kingdom
    1 March 2014

    Friendly staff and a very quiet peaceful atmosphere. Rooms very nice and also very quiet.

    8.8

  • Paul
      United Kingdom
    25 February 2014

    New bar extention. Quality of food. Brekfast service was superb.

    Found dinner menu limited.

    9.2

  • Alexandra
      U.S.A.
    22 February 2014

    The new bar and the view of the duck pond. It gives us the option of a more relaxed place to eat. The staff made me feel welcome,were helpful and pleasant. The food is interesting and MSG free.

    Id like to be able get ice and bring it to my room. Id like to be able to arrange a little earlier check in time as I fly from the US eg 1pm. The wi fi didn't appear to support downloading a video on to a kindle.

    9.6

  • Anonymous
      U.S.A.
    2 November 2013

    The staff were very friendly

    There I no bar/less formal area only a restaurant

    8.8

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