Ramada Ascot, Royal Berkshire

I stayed once before on business here probably in an executive room which was very nice. The garden, bar area, general sitting of the hotel, breakfast room and breakfast were nice. The swimming pool area is small but cosy. Overall impression remains positive; however it feels like some area of the hotel are in need of plumbing upgrade or at least maintenance though.

This time we were given a room on the aisle on the 3rd floor which was smaller and not as nice as previously. (We took a last minute deal at £99 per night including breakfast this time). There were no dressing gown in the room this time and the room didn't appear to be well soundproof. We could hear next door shower and the room heating system generated a lot of pipe noise for large period of time which went on during the evening and started again in the early morning waking us up at 07:30am. You can only get free internet access in the lobby. We took some drinks at the bar. Be aware at the bar, a small glass of baileys is charged £6.60 (more than the price of a full bottle in any grocery store!) and a coffee £3.85.

Distance to my office in Ashurst Manor; eagerness of the staff to help at any time; the very thought of having the muffins; tea & coffe for early birds as an alternative to full breakfast menu; the breakfast menu (cold, hot, beverages, cereals, fruits....), the landscaping at the property

the equipments in the gym require an upgrade; sound proofing of the room needs urgent attention...i just could not sleep on the last night (22nd Oct) because of the noises coming from the adjacent room...it was horrible.

Pleasant surroundings & facilities.

Very modest & basic gym & leisure facilities.

Oasis of calm 10 minutes from Windsor and Legoland. Lovely grounds, nice rooms, nice lounge area, pool small but ideal for children, great breakfast.

Would have liked free internet in room. Wi-fi was however free in lounge.

I thought the setting of the hotel was very nice and the hotel itself was a good mixture of modern with a grade II listed feel. The staff were helpful and friendly and the room was very reasonable.

Excellent location for Ascot races, staff were very helpful,rooms were lovely and value for money.

The drinks in the bar were very expensive, a pot of coffee for two was £7.90 and a brandy £9.40. suprisingly the bar was not used a great deal.

Great location and friendly staff. Excellent breakfast.

More staff on hand to assist with bags would have been appreciated.

Easy check-in, good sized room, nice pool, good breakfast, relaxing grounds, competent staff, all round a very good experience

Although a very brief stay everyone seemed to be very helpful and polite, even though it was very busy.

They seemed unaware of the rate and that breakfast was included within that as per your confirmation email, and i did not have all of the doc with me, and so had to pay extra for breakfast, I intend to forward a copy of the confirmation email to them..

The rooms were very spacious and comfortable. there was lots of light coming in which was really nice.

I thought the tea and biscuits were lacking slightly though. Two teabags for two people in 24 hours isn't quite enough when you are a tea drinker and one packet of biscuits between two was a little stingy!

The helpfulness of the staff, the location close to Wentworth, and the overall feel of the hotel.

Our room, for a disabled person,was comfortable and spacious and despite a wedding taking place very tranquil. Staff were polite and efficient. We would stay there again.