Ramada Bristol City  

The heating system was not under individual room control as described but had be set to 'global' heating.

I had booked a double room, but when we arrived we were told there were only twin rooms left, and these couldn't be guaranteed! Not good enough, if I had booked a twin with a girlfriend and ended up with a double, I would not have been amused.

The restaurant staff at breakfast were excellent. Shame the rest werent as professional.

The hotel was dated, staff were not over friendly. The bar staff were moody when we were back at 1am, the bar area was busy. It was noisy as there were two stag weekends booked in. We complained at the desk teh next day but were told we needed to complain when it happened to have any compensation offered. I would say the hotel is badly managed, however the restauarnt was delightful and breakfast was made a pleasure by the hotel manager and his staff. Maybe he should run the place!

The service did not fit in with the poor quality of the hotel's fixtures, fittings and cleanliness - it was superb. Very warm and professional staff who I couldn't fault if I tried.

The room was outrageously dirty - thread-bare armchair, the remains of vomit on the wall by the door; the desk chair was stained so much that I had to put a towel over it to sit on it; the carpet....the bathroom... The lighting in the room was completely insufficient with only low-wattage lamps and no ceiling lights. The restaurant was exceptionally over priced for the quality of food on offer which by large appeared as if it had been prepared externally and reheated at the hotel.

Proximity to family and city centre

Uilitarian room, unfriendly staff, mediocre breakfast.

The courtesy of the staff and the food were good

The bedding was dirty and the room had bits on the carpet and did not look like it had been cleaned. You could hear someone showering next door along with the sound of their fan

No minibar, shower dripping, no free network, to small shower with limited place due to shower protection tool..

This was my first stay at this hotel and I will be returning. The staff were great, the room was spotless and the bed was ultra comfortable. An additional bonus was that it was a one minute walk to the office I was visiting.

Reception staff very good

At 7.30pm as a single diner I went to the restaurant ... it was less tha half full. I asked for a table for one... And was told they are too busy at the moment and could I come back in half an hour ! Unbelievable that they could not accomodate a single diner. Needless to say I dined out of the hotel for dinner and indeed for breakfast the following day. Really poor.

Swimming pool was lovely if a little small and triangular

Beds wernt that comfy, reception were about as helpful as a toad

Easy to get to and not too far away from the shops and restaurants.

Having stayed in Bristal before in a different Hotel I found that the Ramada is in need of a face lift, the rooms are a little tired.

Location

Room was very dated, poor beds and two sockets were hanging off the wall! Wasn't told about restaurant being closed until arrival! Won't be visiting again!

Really helpful staff, relaxed atmosphere, everything we could of wished for. Many Thanks