Ramada Bristol City  

Good location and excellant breakfast. The room was quite so no disturbance of sleep. Airport bus drops off and picks up at the front of heotel.

The fitness centre is tired and not what yiouwould expect from a 4 star hotel. Not a place to go if your looking for a leasure centre.

Quiet & relaxed bar. Facilities good.. i.e hair-dryer...iron etc. Food was nice & fresh.

Group booking. Booked 'TWIN' Rooms. We expected x2 single beds... we were given x1 double bed and what can only be descibed as a 'camp bed'. Rooms were small. For x2 adults to share not what a lot of people would expect. This should be made much clearer on website. One room was on a different floor. 'Group booking' made in January. We should have all been together. We pre-booked 'late check out' & paid for an extra hour. Room keys are blocked after 12 noon but guests not advised until after they try to gain access to their rooms & have to go back to reception to find out why they can't get in. Some of the guests were spoken to rudely by a member of staff when they pressed the wrong floor in the lift my mistake. Customer services...?

Smoking rooms are still available in this hotel. Staff couldn't be more helpful.

Airport shuttle bus stop. Good location Clean Rooms Buffet breakfastB

Bar prices

location and we could park the car

the menu for the dinner, and the room was dusty.

The health spa and facilities

The decor looked tired needed updating, lack of tea bag selection in room, the shower needed updating to a power shower

It was in a good location - for walkers - bit awkward for motorists. Food good Front desk friendly and staff helpful Lovely dining room

Reception on 1 st floor - poor entrance and desk Price of wine and drink generally very dear Kitchen closes too early

The hotel is very well located near the docks and the Church at St MaryRedcliffe. The room was very clean and facilities as expected.

The hotel was comfortable, clean, and well laid out. It provided a base for the two night business stay I had. I had very little time to enjoy the facilities it offered

WiFi wasn't available in the bedrooms

Staff were friendly and helpful. It was in a good location and the food was great. A lovely atmosphere.

Very friendly staff and the food was excellent.

the mattress on the bed was uncomfortable and we could feel the springs which made it hard to sleep on

Helpful location, near to train station. Breakfast was tasty.

Very dark and outdated inside, and difficult to find entrance not 4 star standard in our opinion, we were quite dissapointed. When we arrived we were told we had 'been booked into the novotel, which is a nice enough hotel'. We were not happy with this as we had specifically chosen a hotel with pool & gym, the staff then said we could stay after all, rather strange. Our room was fine, but the bathroom smelt of cigarettes which was rather off putting and the bath itself was very outdated & small. The tv did not have great reception & a bad picture. The pool was very small & had blaring awful euro pop music which was not relaxing at all. We cannot believe this is classed as a 4* star hotel.

The hotel staff was nice

The bathroom was old and did not look clean aldo it was