Mercure Glasgow City Hotel    

The hotel is comfortable and inviting. My room, though small, was nicely appointed and with all of the facilities that I needed. The staff were friendly, professional and helpful. Staying here was a very positive experience.

Good position

Awkward for luggage.Room too hot, insufficient fresh air.

Location

The room was so small I could not even walk round the bed. The staff were not very friendly. The room was not as clean as I would expect. The bed was not comfortable. Way too expensive for what it is.

Everything was very good. The breakfast was very good.

Location. Secure Parking for motorbike.

Noise from The Corinthian Casino/Night Club next door which went on till 0500 hours.

Staff very friendly and welcoming. Central position of hotel so easy for shopping.

Late check-in

Nothing - all good

Week end price

Well-located The nightly staff was really nice and helpful

The room was too small, not adapted to a couple's needs, especially for a 3-day stay. The daily staff wasn't pleasant

+ location, friendliness of staff, cleanliness, modern rooms

noise from outside and within hotel on a Saturday night

good location excellent value for money

lack of parking facilities near to hotel especially if have heavy luggage

Excellent friendly staff. Perfect location.

Bathroom a bit tired.

Hotel and room looks tired small carpark behind hotel short walk away Room small bathroom needs updating.

Location to city centre.

Room was tiny. Room was a little run down but very clean.

Hotel was comfortable and staff were friendly. Also convenient for city centre.

A breakfast included in room rates would have made the experience more enjoyable.

Hotel was very central, ideal for shops, bars,restaurants and transport.

Rooms are quite small but adequate.

Far better than other Glasgow hostelries (One was as unfunny as Lenny Henry !) Great staff , we felt really welcome and the bed was fantastic.Smoked Haddock to die for.Very Central. We'll be back.

Nothing

Generally the staff were very good and went out of the way to recognise you and your needs.

Fire alarm evacuation whilst a necessary evil quite poorly managed from a customer service point of view.

Clean friendly and location

Nothing

Had all the facilities we needed

Suspected proximity to smoking accommodation, inability to open window more than a sliver

The team at breakfast were fantastic - so customer orientated and eager to ensure we had an enjoyable breakfast - they even picked up the newspapers for us and made my wife an omelette!

Trying to locate the carpark - we thought it was in the hotel - it was actually out the back via a alleyway - it was cheap for guests (£6)

Location Cleanliness 24 hour bar

Could hear people chatting in surrounding rooms early in the morning.

Enjoyed the central location and the staff were helpful and informative. would stay again.

Friendly Staff, excellent location, customer parking on site,

Was a bit noisy but is only to be expected with the location and people coming in from the pubs and clubs, nothing earplugs wouldn't sort out

Good location (near George Square, train stations and shopping streets), friendly staff, reasonable price.

Rooms are really small, as is the lobby.