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Matson Lane, Robinswood Hill, Gloucester, GL4 6EA, United Kingdom – Show map
|Double Room with Christmas Package (2 Nights)|
|Executive Double Room|
|Double or Twin Room with Spa Package|
|Special Offer - Family Room||
|Special Offer - Double or Twin Room|
|Double Room with Christmas Package (3 Nights)|
|Double Room with New Year's Package (2 Nights)|
|Family Room (2 Adults + 1 Child)||
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26 properties in Gloucester
Including hotels, apartments, villas and more.
286 verified reviews
They speak your language!
Hallmark Hotel Gloucester's staff speaks: Russian, Hungarian, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
Internet via TV is available in the hotel rooms and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, Hungarian, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 284 reviews
Value for money
Show reviews from:
Just 1 mile from the M5 highway and 3.5 miles from central Gloucester, the Holiday Inn Express Gloucester features rooms with private bathrooms and a buffet breakfast. Free parking is available.
Score from 586 reviews Very good
The Georgian manor house of Cheltenham Park Hotel offers free Wi-Fi and free parking and is in beautiful landscaped grounds that overlook Lilley Brook's 18-hole golf course.
Score from 331 reviews Good
Situated right in the heart of the town, Central Hotel Gloucester offers en suite accommodation with free WiFi and public parking facing the hotel.
Score from 21 reviews Wonderful
Situated just off highway M5 and 2 miles from central Gloucester, this Holiday Inn offers modern bedrooms, recreational facilities as well as a restaurant, a bar and free parking.
Score from 241 reviews Very good
Was in a great location if visiting Gloucester Qurys Great Facilities Warm welcome from the staff. Clean Rooms
The Reptionists gave fantastic customer service and couldn't be more professional and helpful - they wanted to make sure our experience was a good one. The food was really good.
Sadly, the majority of the staff just weren't "on the ball" or as customer focused, professional and helpful as your Receptionists. The level of customer service overall didn't match seem to match the ethos and brand of Hallmark Hotels, so I wouldn't come back again unless this changed. When we ate it felt like the restaurant and bar was situated in the middle of a public leisure centre, which was odd - sweaty people strolling past. Again, it didn't seem in-keeping with the branding.
Everything warm pool excellent food
The staff are very polite and efficient and the food is amazing!
Bedroom floorboards creaked as did the ones next door so if anyone got up in the night it woke us up Wasn't impressed with people allowed in the bar with towelling dressing gowns on and bare feet then going back to the pool/spa area really unhygienic in my opinion.
Had a wonderful room, bed was huge and very comfortable
The general areas of the hotel are slightly dated
The reception staff were friendly. They asked for customer feedback which made improvement on my second visit
Value for money clean and very helpfull staff.
There are no grounds to walk around.
Shower was cold and pressure was very low in room.
I tried to have a shower at 7am, after leaving the shower running for 10 mins I had no hot water. I then got dressed and complained at reception, they only had the answer "we would have changed your room". They failed to understand that changing room at 7am is not acceptable. Very poor service, don't stay here if you like a shower!!
Single bed too small and not stable, Coffee too strong.
friendly, helpful staff warm swimming pool
Cleanliness on pool area
Really good night away! The good at the restaurant was out of this world! The service was as good as it gets!
Only minor issue was the room was advertised with a DVD player but when in the room there was nowhere to plug it in by the tv
Dined in restaurant for evening meal and quality of food was good and reasonably priced.
Quite difficult to find a parking space. Arrived c6pm and was a struggle to find a space and strangely the hotel iteslf didn't appear to be overly busy.
Great suite. Really nice.
Sofas in lounge part of suite not particularly comfortable.
We found the location good, since we were visiting friends 250 yards away. The restaurant and bar were good, offering good food at a fair price. The room was clean and we asked for a baby cot, which was available in the room when we arrived, made up and clean
We found it rather difficult to get the pushchair to our room as we had to negotiate several steps. It was only when we were leaving, that the reception mentioned there was a ramp around the other side of the hotel.
Supervisor in the restaurant (Catherine) was brilliant at customer service.
Outside of window was the roof so can hear the rain very clear
Easy too find. Lovely spa and staff
Our room was really cold as the window had been left open all day. They did give us a heater though. Also I weren't too keen on the shower curtain it was a little dirty.
Location and comfort..
Although restaurant was good, expensive when not for special occasion, and no other eating option locally.
The staff, the pool, the breakfast and the customer service were all great. The rooms are nice, clean and comfortable. The staff are all friendly and helpful, and the pool area is lovely. We had a few issues but the manager Kate sorted them out brilliantly.
The room service food was rather below par. Stodgy tasteless "pesto" pasta (with hardly any pesto), and the blandest fish I've ever had. Kate (manager) made extremely reasonable pencuniary amends for this though. There was a problem with the hot water too but this was quickly and efficiently sorted out. All in all, a really great place to stay.
size of bed
not impressed with the food we both had the chicken as a main but neither of us ate it as the chicken was a bit fatty and sauce was runny and not very tasty
Hotel room and facilities.
Comfortable, clean, good breakfast. Staff very friendly and helpful. Got a discount presumably due to the many problems encountered.
Found swimming pool and gym closed without prior knowledge, on xmas day. Was told dinner was at 4.30pm beforehand only to arrive and be told it was at 7pm. Shower cold in initial room so moved to next room. Next room had broken window so moved again. Next morning shower cold, had to wait for it to be fixed.
Rooms are very clean and comfortable, Bar section is poor and can be better.
Didnt like the spa and it needs to be updated. Also it was closed on 2pm coz of christmas holiday :(
Decoration of hotel very poor, paper peeling, wood chipped and very dull colours made this so called four star hotel look very dirty. Our room which I up-graded to a suite was looking out on to a building site and was so dark it was like a cave. the food in the restaurant was fair but we had to wait nearly 40 mins for our starter and our drinks which we ordered a soon as we was seated arrived 10 mins later this was after we had asked four waiters and waitresses where our drinks were, this is not a four star hotel, I have stayed in better b&b's
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