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Matson Lane, Robinswood Hill, Gloucester, GL4 6EA, United Kingdom – Show map
|Double Room with Christmas Package (2 Nights)|
|Executive Double Room|
|Double or Twin Room with Spa Package|
|Special Offer - Family Room||
|Special Offer - Double or Twin Room|
|Double Room with Christmas Package (3 Nights)|
|Double Room with New Year's Package (2 Nights)|
|Family Room (2 Adults + 1 Child)||
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28 properties in Gloucester
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272 verified reviews
They speak your language!
Hallmark Hotel Gloucester's staff speaks: Russian, Hungarian, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
Internet via TV is available in the hotel rooms and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, Hungarian, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 272 reviews
Value for money
Show reviews from:
Just a 5-minute drive from the M5 highway, ibis Gloucester is a 15-minute drive from central Gloucester. It has modern rooms with free Wi-Fi, free on-site parking and a traditional restaurant.
Score from 859 reviews Very good
In the heart of Gloucester, the 15th-century New Inn features a medieval courtyard, real ale pub and free Wi-Fi. There is also a traditional restaurant with period features.
Score from 693 reviews Good
Just 1 mile from the M5 highway and 3.5 miles from central Gloucester, the Holiday Inn Express Gloucester features rooms with private bathrooms and a buffet breakfast. Free parking is available.
Score from 499 reviews Very good
On the outskirts of picturesque Gloucester and surrounded by acres of beautiful grounds, this elegant country house boasts modern rooms, a restaurant serving good food, and a bar.
Score from 135 reviews Good
The bathroom was really dirty with hairs and spots. Towels where old and greyish. The bedcover was old fashin sheet with old woolblanket on top. Cold room. Glasses at dinner was covered in butter. Not a comfertable stay. Def not a 4 star hotel, it might have been, but everything was kindof worn down.
Booked single room; was a single bed
Good Location Good Staff Good Food
poor non existent WIFI Poor bed
Good leisure club facilities
On check in we were met by a very rude young receptionist who barely made eye contact and her greeting to us was 'surname please' She failed to explain that she was checking my card for funds. A receipt had been printed and I thought that this meant payment was taken. On check out when asked to settle the bill I was confused and I complained that nothing was explained to me at check in. My complaint was not passed on to the manager so I called and wrote a formal complaint, which is currently being dealt with. NOT WHAT YOU EXPECT FROM A FOUR STAR HOTEL!!!!;
Big comfy bed good food Spacious Clean
Car park a bit cramped & setting a bit spoiled by development next door
Food was first lasss
Near to the M5 so it was good as an overnight stopover when we were doing some visits in the area. The restaurant and food were excellent. The swimming pool is a decent size, and with Jacuzzi, sauna and steam room it helped us to relax at the end of a busy day.
New housing is being put up adjacent to the hotel. It didn't really bother us except the road was a bit of a mess. Otherwise, I can't really think of anything I didn't like.
Ideal location great spa breakfast was good
Our first room was dirty moved to a clean room. The heating did not work it was freezing. The manager gave us an electric heater it must have been 20 years old legs hanging of very dirty. The themostate control was missing so did not cut off automatically so spent all night plugging and unplugging the heater so no sleep for me
no staf at reception late in the evening when trying to check in.
Nice modern look
Staff were rude to my fiancé Staff didn't answer the phone when we rang to reception to ask for something The room was very over priced for what it was There are no duvets on the beds just a few rug like blankets and a sheet it was not comfortable at all
The coffee, lack of draft ales, no outdoor jogging circuit from the front door, no charging point for electric cars
The staff were very friendly and couldn't do enough for you. The food was really lovely.
The pool area was nice but could do with updating
hotel, comfort, food, service
The staff at reception were very pleasant and helpful
Facilities such as the pool were tired and could do with a bit of a spruce up. Carpet could do with replacing in the communal areas. Just very tired looking :( For a four star hotel, expected a bit more
Building work woke us up early with drilling wasn't told about this when booked hotel with booking.com
Overall a pleasant hotel, with friendly staff that were responsive to all our queries. Room was pleasant and as expeted. We didn't have dinner here but breakfast was nice. Spent a while in the pool and really enjoyed it.
My main problem with this hotel is that it was quite noisy. We could hear the people next door talking and watching TV, a lot of noise from doors closing (i.e. when people just let go of their bedroom doors and everything shakes). Might be better on a night with more considerate neighbours...The shower could also do with some improvement - it was a mere trickle.
Spa / Sauna / pool Room very comfortable and clean.
The deluxe room was very nice and comfortable. Reception staff were very nice.restaurant staff were slow at breakfast.
When using the pool and sauna you have to get changed in changing rooms which is walk past the gym down a hall. Wasn,t fussed on that.
Pleasant reception staff. Size of room Swimming Pool Bathroom
Prices in restaurant and bar. Some restaurant staff were rude. Hotel located in middle of a housing estate. No lifts in reception area.
Food in the restaurant was AMAZING!!
Service could have been better. Swimming pool area needs updating
No Lift Room was not made up as two singles .No extractor fan in bathroom Windows dirty Afternoon tea was not served up well,
staff, breakfast and spa.
decor in spa and the facilitates need revamping - broken water machine no cup and cramped changing rooms (more lockers needed). Hotel needs a freshing up in communal areas.
Lunch in the bar. Breakfast Staff helpful and pleasant. Early check-in.
No soap in the bathroom. No shaver socket in the bathroom. No air conditioning and heating poor. Building site outside the window with work starting early, even on Saturday. Very hard bed.
Staff where very helpful and pleasant. Meal in restaurant was good.Free WiFI,
If you get Room 203 - just say NO.Room looks out to carpark, by the smoking area - so you get all the conversations, Single bed was on wheels, so moved as I moved. Was woken at 06:10 by noise of generator, or something. Not happy, as I stayed there solely to get a lie in before meeting in Gloucester. Gym facilities -are dark and tired
My friend treated me to a spar treatment, which I really enjoyed the young lady was so nice and I had a fab treatment. I can not remember her name but she was from South africa. Also our meal on Friday night was very nice. Staff on reception were very efficient and helpful we enjoyed our stay
Just the bar prices were a little high.
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