The London Hyde Park Hotel  

Place

Personnel is not competent. They charged 2 times money from my card!!! First time at check in - 29.09.2011, and than today (6 october) but I've already chek out 03 october. This is unbelivable, I pay two times 562 pounds......!!!!!!! I call them to solve this problem and cant speak with anyone.....on monday I'm going to the bring the case before the court because it's a real fraud!!!!! Advise not to stay here. Alexandr Shabaldin (stay from 29 sep till 3 oct).

Great location very near to Queensway Tube Station which is on the Central Line. Staff very friendly and helpful, for a big hotel it provided a warm and comfortable base.

The picture of the exterior of the hotel was a little misleading, walked past it initially as didn't recognize it from the photo and nowhere does it mention Ramada on, in or around the hotel.

Excellent location, 100m from tube station, Hyde park is across the street!

Expensive for what you get, rooms are at best descent...

Easy access with bus into central London

Very thin walls, You don't know if there is someone in your shower or if it is your neighbour showering.

Helpfull staff,the location,the clean and spacious room,we only stayed Bed and Breakfast,the english and continental breakfast was excellent.

We liked everything

The room was spacious clean and relatively modern.

We found the staff quite rude, this I guess was down to the amount of people staying at the hotel and they were busy but my wife and I did not expect this. The restaurant was ran at best like organised chaos. When we were eventually seated for breakfast the table was filthy and it took several minutes for anyone to come along and clean it. Then due to the seating plan we were constantly bumped and knocked throughout our breakfast by other guests as they made their way to their seats. On the second morning, we had to leave early. It was a bank holiday so we consulted the Hotel information booklet to check the timings. It had nothing regarding Bank Holidays so we assumed that the normal hours would apply. On arrival we were rudely told that bank holidays timing were active and that we had to wait ten minutes to be seated, even though a group party were already eating? We were then rudely shown to our table. Very disappointing overall.

A very good price even paying the extra for breakfast. We found the location ideal for our purposes We also had a very quiet room at the back of the hotel. In all a very enjoyable stay.

Location, Breakfast

Poor interior, very old interior, not well maintained at all

Location and staff

Staff friendly and hotel was convenient to tube station but room was shabby alright for one night stay would not like to have spent more than one night.

Great value for money, great location, helpful staff.

Rooms are bit old, but no big deal.

Location; cleaness; room and bathroom size

Size of bed (small); bed too soft; lack of extra blanket.

On arriving the reception staff are very professional and eager to please We have been staying at the Ramada Hyde park for a number of years and it suits us perfectly. It is possibly getting ready for a refurbish now but nevertheless value for money I doubt it can be beaten. The breakfasts have improved tremendously over the years and the dining room staff are excellent, altogether we are very satisfied.

I understand why hotels have to have fixed head showers bearing in mind the heavy handedness of some people but, do they have to be placed so high At home we always have our at shoulder height which is far better perhaps it could be given some thought may be a compromise midway between the ceiling and shoulder height.?