Mercure Newbury Elcot Park Hotel  

Comfortable bedroom

It is tired and needs a good shakeup

The bed was very comfortable and the surroundings beautiful

The price did not include breakfast which added £12 each per head, including for children which made it much more expensive than similar local establishments. I would give it a low 3 Stars. The room was fine but the walls were thin and a wedding was taking place which created some noise. The bathrooms very tired and the hotel a jumble of rooms needing serious tlc. The breakfast was ok but a bit greasy. The spa area was also ok but the pool ridiculously small and only really good as a dip pool or for tiny children. Nees a lot of money spending to bring it up to a good standard. The location is wonderful so it could be a beautiful place to stay if investment was made.

Quiet location

Atmosphere in restaurant (lighting) could be improved

The check out staff were wonderful, as were the check-in staff. Good, friendly service.

The size and quietness of the room. Did not choose to eat dinner or breakfast at the hotel during to crowding from a coach trip. Facilities are quite old and our bathroom needed updating.We won't stay there again.

Tired facilities

Excellent food and lovely room.

Extremely noisy due to a wedding.

A quiet location.

The pool leisure facilities were closed that evening without notice and as I had had a long journey and wanted to unwind I was really dissappointed. I then went to the lounge to access the free Wifi as advertised widely in your literature only to find it was not accessible that evening or at the Conference the following day! The location did not have T Mobile coverage. Overall, what could have been a really enjoyable experience was marred by the lack of these facilities.

Staff were all very courteous and helpful, rooms very clean and spacious. Lovely gardens and views across the countryside. Very close to Newbury racecourse which is 15 minutes in a taxi

Menu choices for evening meals could have been wider. Pool quite small

staff very helpful, general cleanliness very good,food very good. my wife suffers from a food alergy ( onoins leeks & garlic) she phoned the hotel and told them about the alery and they were so helpful it made a big difference to our stay. not having to worry if the were any 0nion near the food.

Location was great and pretty hotel

Bathroom dirty and needs updating

mooie omgeving

zwembad vroeg dicht voor kinderen op board computer niet te vinden omdat straatnaam ontbreekt, dus meten bellen en route beschrijving vanuit centrum Newbury gekregen.

Ruim van opzet, oud buitenhuis van de Engelse aristocratie. Buiten geweldig ruime tuin met mooie oude bomen. Prima keuken. Gastvrije sfeer.