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Phoenix Way, Swansea, SA7 9EG, United Kingdom – Show map
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29 properties in Swansea
Including hotels, apartments, villas and more.
275 verified reviews
They speak your language
Mercure Swansea Hotel's staff speaks: English
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Sauna, Fitness Center, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 275 reviews
Value for money
Show reviews from:
Located opposite the Kings Dock, Village Urban Resort Swansea is just a 5-minute drive from Swansea’s city centre.
Score from 455 reviews Very good
Following extensive refurbishment, this landmark hotel boasts excellent facilities and a central location.
Score from 535 reviews Very good
This 4-star hotel is in the center of Swansea. It is fully air-conditioned and features free parking, a recreation center with a swimming pool, and a restaurant serving European-style cuisine.
Score from 439 reviews Very good
With a scenic view over Swansea Bay, Windsor Lodge Hotel offers free on-site parking and a garden for guests to relax in.
Score from 276 reviews Good
Staff very helpful and cooperative
Rooms starting to look a bit tired and shabby I personally think they need some tlc and invetment.
All staff from supervisors to waiters were well trained , efficient and friendly. Bedrooms varied but despite needing some updating were clean & comfortable. B'fast more than adequate & dinner fine. Would stay again .
At times lounge used by loud talking business men carrying out their meetings. Ditto for loud business calls on mobiles. Otherwise comfy for we who just wanted a quiet drink & read
Everything about the place
Staff were very pleasant, polite and extremely helpful. The room was comfortable and clean. Overall good value for money.
All staff were very professional, food was good, room very comfortable and quiet.
Leaving this hotel
the rooms need a good refurb, I ate in the bar area, very overpriced food, not good quality, I was not told a different cheaper menu was available half hour after I ordered!!!! would not recommend, these days you can get far better hotels for the price.
Bed was very comfortable and the room was a good temperature.
We did not like the fact that you had to pay an extra £12 to watch the television after paying £85 for the room. For people with children who want the tv on this works out quite expensive !
Very helpfull staff who printed out a route for me to my next destination
Poor breakfast-no croisants or pain o chocolate(this was a French owened hotel) The pool was not available
Standards were dreadful, decor was ancient, fittings were loose,
food was very good.
The Pool was out of order, Gutted, and the Gym area is poor.
I loved the city
They charged me double and claimed they dint have any record of transaction
No messing around, only used it as somewhere to sleep.
The heater was switched on and on high, so when we returned to the room it was roasting, had to open window fully to try and cool the room down to try and sleep.. Not good after a few drinks
No Fried eggs at breakfast
Staff tried their best but the hotel needs a new look. The food in the bar in the evening was lovely and they put up a table for us and our 3 dogs yo eat in the bar area even though they were very busy. Good location to dip into the gower.
Although, if what they had was just dated it would be ok but it was extremely dusty and unclean, beds uncomfortable and mouldy/stale smelling bathroom. The 2 party events also were still leaving well into the early hours and we were in a front room. We did not sleep/ or sleep well.
Nice beds, clean rooms, friendly bar staff, easy to check-in and out. Warm swimming pool.
Wedding guests were noisy so we didn't get much sleep until 3am as our room overlooked the main entrance where they all congregated to smoke. Room was too hot and airless so we had to keep the window open. At breakfast the waitress twice ignored my request for tea and came over as a bit surly.
This hotel is a silent location and a roomy room. Also breakfast menu is variety for me.
This hotel do not have a lift. I had a big baggage, so I spend my labor to carry.
Good sized rooms, Good wifi.
Beds hard, difficultto get another pot of coffee at breakfast.
I hate half warm breakfast food - puts me off staying again. Same every day The room was poorly ventilated and got very hot - even at night. There was no way to cool the room down Carpet in room was dirty and needed cleaning. If it was my house it would have been replaced
Convenient Easy to find Nice room Comfy bed Food lovely Room service prompt Quick check in /out
Gym was a bit tatty and no point having aerobic gym equipment in the pool area where its boiling hot. Nobosy checking H&S on gym - door propped open with gym equipment and didnt have to sign in / out. Dangerous having people in trainers walking around pool area to get to gym.
Clean nice hotal nice reception
Pool area is a joke needs to be re done and bring up to date. Also food is to overpriced.
very efficient in all aspects. We asked for a quiet room,upper floor, with a view and were not disappointed.
Some overpricing on the menu.
Nice room with comfortable bed and cosy duvet.
location away from town attractions; sleep interrupted by noise from nearby rooms.
really friendly staff
breakfast not until 8am on Sunday
rooms were nice
food was just ok but not special
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