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Phoenix Way, Swansea, SA7 9EG – Show map
|Superior Double Room|
|Deluxe Double Room|
|Classic Double Room with Two Single Beds|
|Classic Family Room|
|Privilege Double Room|
|Classic Double Room|
|Classic Twin Room|
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29 properties in Swansea
Including hotels, apartments, villas and more.
275 verified reviews
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Mercure Swansea Hotel's staff speaks: English
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Sauna, Fitness Center, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 16 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 275 reviews
Value for money
Show reviews from:
Holiday Inn Express Swansea East offers modern, comfortable accommodation. Swansea and the picturesque Gower are within easy reach, making this a popular choice for business and leisure guests.
Score from 232 reviews Excellent
Just outside Swansea center, the Ibis Swansea Hotel is in the SA1 waterfront development. The modern hotel offers free parking, a 24-hour front desk and a stylish cafe bar.
Score from 603 reviews Good
In the heart of Swansea, just half a mile from the train station, this modern hotel is affordable, and features an on-site restaurant and spacious, comfortable and modern rooms with private bathrooms....
Score from 437 reviews Very good
With a scenic view over Swansea Bay, Windsor Lodge Hotel offers free on-site parking and a garden for guests to relax in.
Score from 236 reviews Good
I hate half warm breakfast food - puts me off staying again. Same every day The room was poorly ventilated and got very hot - even at night. There was no way to cool the room down Carpet in room was dirty and needed cleaning. If it was my house it would have been replaced
Convenient Easy to find Nice room Comfy bed Food lovely Room service prompt Quick check in /out
Gym was a bit tatty and no point having aerobic gym equipment in the pool area where its boiling hot. Nobosy checking H&S on gym - door propped open with gym equipment and didnt have to sign in / out. Dangerous having people in trainers walking around pool area to get to gym.
Clean nice hotal nice reception
Pool area is a joke needs to be re done and bring up to date. Also food is to overpriced.
very efficient in all aspects. We asked for a quiet room,upper floor, with a view and were not disappointed.
Some overpricing on the menu.
Nice room with comfortable bed and cosy duvet.
location away from town attractions; sleep interrupted by noise from nearby rooms.
really friendly staff
breakfast not until 8am on Sunday
rooms were nice
food was just ok but not special
Cleanliness and general quality of room and communal areas
The substandard gym and leisure facilities, old, run down, dirty, unpleasant. Whilkst free wifi is a must, it's also better if the speed of the Wifi is fast enough so that you can actually browse anything
Room, Facilities, Cleanliness and Staff Restaurant standard was very good.
Restaurant menu and cost of food and drinks. Window in my room didn't open enough to allow fresh air in and the iron didn't work when I wanted it.
The great amount of beautiful picturea all around the hotel
Easy to find; good setting by lake - plenty of trees. Food was good
The bed was uncomfortable - lumpy - probably old and needs changing
A good hotel all round and the food in the restaurant was excellent.
I personally would have liked a softer, thinner pillow as that is what I am used to.
Staff very helpful
Food was expensive and rubbish
pool was a bit small
The staff and the food were good. Ample parking
The rooms need a refurb. The shower was awful and there was no air con which made for a terrible sleep on a warm evening
The reception staff were excellant. We opted to pay £10.00 for breakfast. A very good choice of food available.
check out time was 12 noon. The cleaner call twice between 9am and 11.15am
Staff very friendly which is typical of Swansea people. Lady on reception very helpful. Breakfast good although a bit of ham and cheese with the croissants would have been nice.
Bathroom needs upgrading, leaking tap, broken shower curtain pole and bedroom doors from corridors very tatty. Bit of a smell in corridors. Bar staff need to know what a Pimms is (with lemonade, and bit of fruit and mint wouldn't have gone a miss) as well as a Wine Spritzer (just had a wine glass with a splash of lemonade on top). Bit of training for them would go a long way, although friendly enough.
The staff were all excellent, friendly and helpful, the breakfast was among the best ever for quality and choice
The cracked tiles on the bathroom floor, the half hearted paintwork on the back of the bathroom door, the chipped paintwork around the windows, the very grubby window running tracks, the loose towel rack in the bathroom and a general feeling that the room could do with some serious TLC
Staff pleasant. Free wifi.
The fact that they charge almost £15 per person for breakfast added to £90 per night for room only. Although When I booked it didn't say breakfast was extra. Our room had a few hangers, no drawers or shelves for clothes. Room needed refurbishing. Window sills in the restaurant were grubby. Windows didnt close and it was cold. choice of breakfast was ordinary, and not a lot of choice for the money they want to charge. Very disappointing altogether.
Good Value for money
Beds were hard.
Swimming Pool too shallow to swim.
Very helpful and pleasant staff members food excellent in quality and quantity. Room service first rate.
No clothes drawers in disability room only one chair and no table. Loe too close to wall. Walk in shower in some rooms please would be so much easier. Tv package needs upgrading.
The positive and friendly attitude of the staff.
Rooms are getting a bit dated, some looked renovated and better.
1) The room was clean, comfortable,adequately fitted out and provisioned. 2) The staff where polite, well trained and helpful. 3) Adequate parking facilities. 4) The swimming pool was a bonus. 5) Excellent food.
The cost of drinks and snacks was rather high otherwise the value for money rating would have been excellent.
location staff breakfast selection good wifi at no cost good size rooms
mattress was not so comfortable rooms are a little dated
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