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Phoenix Way, Swansea, SA7 9EG – Show map
|Superior Double Room|
|Deluxe Double Room|
|Classic Double Room with Two Single Beds|
|Classic Family Room|
|Privilege Double Room|
|Classic Double Room|
|Classic Twin Room|
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29 properties in Swansea
Including hotels, apartments, villas and more.
252 verified reviews
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Mercure Swansea Hotel's staff speak: English
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Sauna, Fitness Center, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 16 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Swansea Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 252 reviews
Value for money
Show reviews from:
Just outside Swansea center, the Ibis Swansea Hotel is in the SA1 waterfront development. The modern hotel offers free parking, a 24-hour front desk and a stylish cafe bar.
Score from 596 reviews Good
Located opposite the Kings Dock, Village Urban Resort Swansea is just a 5-minute drive from Swansea’s city centre.
Score from 431 reviews Very good
Following extensive refurbishment, this landmark hotel boasts excellent facilities and a central location.
Score from 481 reviews Very good
This 4-star hotel is in the center of Swansea. It is fully air-conditioned and features free parking, a recreation center with a swimming pool, and a restaurant serving European-style cuisine.
Score from 408 reviews Very good
pool was a bit small
The staff and the food were good. Ample parking
The rooms need a refurb. The shower was awful and there was no air con which made for a terrible sleep on a warm evening
The staff were all excellent, friendly and helpful, the breakfast was among the best ever for quality and choice
The cracked tiles on the bathroom floor, the half hearted paintwork on the back of the bathroom door, the chipped paintwork around the windows, the very grubby window running tracks, the loose towel rack in the bathroom and a general feeling that the room could do with some serious TLC
Good Value for money
Beds were hard.
Swimming Pool too shallow to swim.
Very helpful and pleasant staff members food excellent in quality and quantity. Room service first rate.
No clothes drawers in disability room only one chair and no table. Loe too close to wall. Walk in shower in some rooms please would be so much easier. Tv package needs upgrading.
The positive and friendly attitude of the staff.
Rooms are getting a bit dated, some looked renovated and better.
1) The room was clean, comfortable,adequately fitted out and provisioned. 2) The staff where polite, well trained and helpful. 3) Adequate parking facilities. 4) The swimming pool was a bonus. 5) Excellent food.
The cost of drinks and snacks was rather high otherwise the value for money rating would have been excellent.
location staff breakfast selection good wifi at no cost good size rooms
mattress was not so comfortable rooms are a little dated
Cleaning crew great.
a little over priced.
I thought the staff needed more training than they had been given. A lift and air conditioning would have been a tremendous improvement. A badly cracked washbasin was a disappointment and could have been a health hazard.
I've already done one of these surveys for you - and awarded the Mercure Swansea about 8.5. In a few weeks I have to go to Saltash. Why don't you tell me what you have to offer aroound there.
1.Hotel deputy manager and reception staff hold an antiquated hotel together. 2.plenty of car park spaces
1. decor throughout 2.tiny pool and unclean sauna, wet gym equipment around pool edge. 3. Filthy cleaning cloth left on window seal in room on arrival, stayed their for 2 days. 4.Noisy downpipe plumbing in bathroom. 5. Bath taps when on only just flow into bath, trickling over the bath overflow. 6.no air conditioning in room just noisy fan and part opening windows. 7. bed mattress thin in a dusty old sofa and not set up on my 7pm arrival. 8. tried restaurant using cheap paper napkins, ordered £12 lamb rogan josh with only 3 small chucks of lamb in it a micro ready meal would have more ?
Overpriced. Rooms old fashioned for price. Three spiders on ceiling which were easy to spot when walking in the room. £109 without breakfast!!!!!!!
Near open ground at side of lake
Poor service on second evening meal
Staff were helpful and friendly. Breakfast excellent. Bar meal excellent.
Room was tired but clean. Shower was poor Bed too hard for me, but that personal choice.
Staff were well presented, pleasant and helpful, breakfast excellant
Needed many maintenance jobs done, I left list with staff, bed was not made just pulled up, wet hand towel picked up off floor and hung up. No seat or hooks in pool area, gym equipment now out in pool area. Room smelt of mould
i like that the hotel was in a good location and catered to my needs.
room service did not work from my room.
it was reasonable and breakfast lovely
it is dated with no air conditioning and the window only open a crack so very hot, nice problem to have maybe.
Lakeside location, good variety at breakfast, quick room service
'Health club' is actually only a few cardio machines with no air conditioning - not pleasant!
it was good price the pool was good
it was too far away from everything You could not walk to a pub or a place to eat- very disappointed
friendly and helpful staff. Good location. Quiet room. Good breakfast.
soft and springy bed - not a great night's sleep. leisure centre pool very warm - almost too hot to swim.
Comfortable hotel well located on outskirts of Swansea. Helpful, friendly staff.
only one hand towel per room and no rubber bath /shower mats in room just a sign telling you if you required one to go to reception this to me is not good enough especially if you are blind. For safety I think that rubber mats should be in rooms for people to use with out having to ask at reception
Happy staff bright comfortable room
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