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hotel This 4-star hotel is in the center of Swansea. It is fully air-conditioned and features free parking, a recreation center with a swimming pool, and a restaurant serving European-style cuisine.

Most recent booking for this hotel was today at 11:42

Score from 408 reviews Very good 8/10

Newest reviews for Mercure Swansea Hotel

  • Linda
      United Kingdom
    September 2, 2014


    pool was a bit small


  • Anonymous
      United Kingdom
    September 2, 2014

    The staff and the food were good. Ample parking

    The rooms need a refurb. The shower was awful and there was no air con which made for a terrible sleep on a warm evening


  • Phil
      United Kingdom
    August 26, 2014

    The staff were all excellent, friendly and helpful, the breakfast was among the best ever for quality and choice

    The cracked tiles on the bathroom floor, the half hearted paintwork on the back of the bathroom door, the chipped paintwork around the windows, the very grubby window running tracks, the loose towel rack in the bathroom and a general feeling that the room could do with some serious TLC


  • Susan
      United Kingdom
    August 19, 2014

    Good Value for money

    Beds were hard.


  • Nigel
      United Kingdom
    August 18, 2014


    Swimming Pool too shallow to swim.


  • Beryl
      United Kingdom
    August 17, 2014

    Very helpful and pleasant staff members food excellent in quality and quantity. Room service first rate.

    No clothes drawers in disability room only one chair and no table. Loe too close to wall. Walk in shower in some rooms please would be so much easier. Tv package needs upgrading.


  • Alessandro
    August 17, 2014

    The positive and friendly attitude of the staff.

    Rooms are getting a bit dated, some looked renovated and better.


  • Anonymous
      United Kingdom
    August 16, 2014

    1) The room was clean, comfortable,adequately fitted out and provisioned. 2) The staff where polite, well trained and helpful. 3) Adequate parking facilities. 4) The swimming pool was a bonus. 5) Excellent food.

    The cost of drinks and snacks was rather high otherwise the value for money rating would have been excellent.


  • Atul
      United Kingdom
    August 15, 2014

    location staff breakfast selection good wifi at no cost good size rooms

    mattress was not so comfortable rooms are a little dated


  • Yvonne
      United States of America
    August 14, 2014

    Cleaning crew great.

    a little over priced.


  • Idwal
      United Kingdom
    August 13, 2014

    I thought the staff needed more training than they had been given. A lift and air conditioning would have been a tremendous improvement. A badly cracked washbasin was a disappointment and could have been a health hazard.


  • Ifan
      United Kingdom
    August 10, 2014

    I've already done one of these surveys for you - and awarded the Mercure Swansea about 8.5. In a few weeks I have to go to Saltash. Why don't you tell me what you have to offer aroound there.


  • James
      United Kingdom
    August 8, 2014

    1.Hotel deputy manager and reception staff hold an antiquated hotel together. 2.plenty of car park spaces

    1. decor throughout 2.tiny pool and unclean sauna, wet gym equipment around pool edge. 3. Filthy cleaning cloth left on window seal in room on arrival, stayed their for 2 days. 4.Noisy downpipe plumbing in bathroom. 5. Bath taps when on only just flow into bath, trickling over the bath overflow. air conditioning in room just noisy fan and part opening windows. 7. bed mattress thin in a dusty old sofa and not set up on my 7pm arrival. 8. tried restaurant using cheap paper napkins, ordered £12 lamb rogan josh with only 3 small chucks of lamb in it a micro ready meal would have more ?


  • Simon
      United Kingdom
    August 7, 2014


    Overpriced. Rooms old fashioned for price. Three spiders on ceiling which were easy to spot when walking in the room. £109 without breakfast!!!!!!!


  • Marion
      United Kingdom
    August 6, 2014

    Near open ground at side of lake

    Poor service on second evening meal


  • Suzanne
      United Kingdom
    August 5, 2014

    Staff were helpful and friendly. Breakfast excellent. Bar meal excellent.

    Room was tired but clean. Shower was poor Bed too hard for me, but that personal choice.


  • Geoffrey
    August 4, 2014

    Staff were well presented, pleasant and helpful, breakfast excellant

    Needed many maintenance jobs done, I left list with staff, bed was not made just pulled up, wet hand towel picked up off floor and hung up. No seat or hooks in pool area, gym equipment now out in pool area. Room smelt of mould


  • Rhiannon
      United Kingdom
    July 29, 2014

    i like that the hotel was in a good location and catered to my needs.

    room service did not work from my room.


  • Julie
      United Kingdom
    July 27, 2014

    it was reasonable and breakfast lovely

    it is dated with no air conditioning and the window only open a crack so very hot, nice problem to have maybe.


  • Karen
      United Kingdom
    July 24, 2014

    Lakeside location, good variety at breakfast, quick room service

    'Health club' is actually only a few cardio machines with no air conditioning - not pleasant!


  • Roger
      United Kingdom
    July 22, 2014

    it was good price the pool was good

    it was too far away from everything You could not walk to a pub or a place to eat- very disappointed


  • Eve
      United Kingdom
    July 20, 2014

    friendly and helpful staff. Good location. Quiet room. Good breakfast.

    soft and springy bed - not a great night's sleep. leisure centre pool very warm - almost too hot to swim.


  • Anonymous
      United Kingdom
    July 19, 2014

    Comfortable hotel well located on outskirts of Swansea. Helpful, friendly staff.


  • Michael
      United Kingdom
    July 18, 2014

    only one hand towel per room and no rubber bath /shower mats in room just a sign telling you if you required one to go to reception this to me is not good enough especially if you are blind. For safety I think that rubber mats should be in rooms for people to use with out having to ask at reception


  • Anonymous
      United Kingdom
    July 17, 2014

    Happy staff bright comfortable room


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