Ramada Swansea

Onvriendelijkheid en arrogantie van receptiepersoneel.

just sleep

yes alot its unclean hotel and rooms are rubbish, very old and bed and other stuff are really rubbish

The location is a good one, central enough but far enough away from the Centre. The breakfast is good and the service on that part well done

The hotel is in need of refurbishment. The bed was creaking and the springs coming through. I was offered another room and the opportunity to check out the beds, each was the same. The floors creak badly when people are walking up and down the corridors. The staff try and work within this and were helpful and friendly throughout

The friendly staff, nice breakfast, room was the right size

The staff were pleasent and efficient and obviously tried hard to please, but overall I really liked leaving the hotel knowing that if I stay in Swansea again there were other hotels to choose from.

The hotel is very "tired" and needs refurbishing. The bed in room 262 was worn out and most uncomfortable and creaked loudly whenever I moved. Also the floor creaked whenever I walked on it, as did the floor outside my room whenever anyone passed. The surround arround the sink in the bathroom was broken. The staff deserve a better place to work in.

The helpful reception staff and the cheerful cleaning staff!! For those staff the rating above would be excellent, but see below.... The breakfast sausages!! Location quieter than expected.

The Sunday breakfast room staff (more interested in watching the tv) The hard, creaky beds, the creaky floorboards in the corridors, breakfast 'fresh' fruit 'recycled' from previous day, restaurant prices expensive for the sort of food on offer (so we went elsewhere and were glad we had because we returned to hear an irate guest complaining about his inedible meal). The direction signeage to find the hotel - ok from m4 but very confusing from city centre.

Food in the restaurants around the marina was exellent and the staff and people of wales friendly and relaxed.

The pool was too small and lacked a jaccuzzi.

Very friendly and helpful

There were large groups ther ,we had the DBB rate and were told we couldnt eat until 8*pm unless we used the bar menu.We went out to eat as we had 2 diabetics who needed to eat and not pay the bar menu price.The bar was not very well organised ran out of things and no change in the till

Staff were pleasant, rooms clean, however the food a Monday night was uninspired and quite average compared to my last visit recently when the food had been wonderful

When checking in Staff were not clear on room pricing, i was given the impression that when i paid up front for my 3 day stay but when i checked out there was still another £42 to pay!! Luckily i was there on business so i claim my expenses but anyone paying privately would not have been happy!!

Comfortable and relaxing, with places of interest close at hand

The slamming of the fire doors during the quiet period.Breakfast eggs should be freshly cooked not rubberised.

Everything was excellent especially the service and the food, I would definately come again

The fish served by room service. It was fresh and a generous portion.

Oh dear! I think I've been spoiled by The Grand in Swansea, either that or I caught The Ramada on a bad day. However, a bad day doesn't make the bedroom furniture and bed linen just one degree above Travelodge and it doesn't make the floorboards creak! Breakfast was truly awful and a far cry from the piping hot, cooked to order breakfast at The Grand.