Mercure Gloucester Bowden Hall Hotel    

Excellent all round hotel at a very competitive price . Friendly staff with excellent food and service

Gym is very dated and not big enough .. Hate to be critical as the hotel was excellent

We enjoyed the relaxed location and facilities within the hotel

The location is stunning. The room are spacious and clean. Good value.

There is no elevator, so it is hard with young children when we are on the top floor. The food at the restaurant is very average and is not worth the price.

Family celebration..... Prebooked breakfast....slow service and ran out of food!

pool & SPA,food very good

service at dinner was slow,having to pay for wifi in rooms

Place has a welcoming, relaxed feel. Our first dinner reservation was great - really enjoyed the food. Room clean and neutral - a good size compared to many.

Mussels were not worthy of menu space. I wouldn't have served them at home. In spite of 'feedback welcome' signs, staff seemed to resent the feedback.

Loved the grounds that the hotel was set in. The breakfast was fabulous, and the children ate for free.

The bathroom smelt quite strongly of urine, not sure it had been cleaned properly from the previous guests.

Food was lovely staff polite

Being over charged on drinks bed was very uncomfortable hotel looking very tried on inside, needs updating room very small breakfast was cold

everything about the hotel was great no faults. we would return again.

Excellent staff at Mercure Gloucester hotel, nothing was to much trouble and they made sure that our stay enjoyable.

Nice bed and furnishings - with proper drawers. Very clean. Delightful surroundings

Four floors and no lift. Pool changing rooms cramped and shabby. Beware the hot water; you could boil an egg in it. If you want drinks with your restaurant meal, go to the bar yourself, its quicker. TV channels package has limited choice.

Food was excellent. Staff helpful,good parking, very attractive setting, confortable lounge area and good wifi access for such a semi rural setting

Bit on the expensive side as breakfast was not included in price, been in similar standard hotels and got it included in price,bedroom could have done with a small settee or comfortable chair, tea, coffee not replaced and also note pad its the details that make it sometimes but it was a all round good stay

Rooms clean and spacious Nice leisure facilities Nice setting Good location Nice varied menu to suit families

Sometimes shower went hot and cold

The health treatments very good value Clean room helpful staff Claire in health area brilliant

some areas looked tired no lift

great staff, hotel looks fabulous, the price was amazing and its central to so much.

Nothing to report

All of it, we really enjoyed our weekend. We were there for our grandsons wedding.I Loved the way when we were outside waiting for wedding photos to be taken,that warm food was brought out to us.a really lovely touch. Food was first class, Could not fault the Hotel.

staff very helpfull food v good eve/breakfast superb swim pool, all good

however believe it now time to spend money on fixtures/fittings hotel looking a little tired . showers in swim pool poor and need modernisation !!

Building and location

Rubbish room. Over priced. Poor facilities for a 4 *. Felt much more like a 3 *.

The Beauty Treatment therapist was very good and the spa and pool area seemed well cared for and clean The bed was comfortable and the linen in bathroom and bedroom clean

The curtains in the dining room were ripped and the heat was at times overpowering in the bedroom though the radiator was not on maybe because we were above the pool ! Never seem to be enough sugar and milk in hotel rooms !!

our first visit was very enjoyable, food very good set in peaceful out of the way location.

I liked everything

The breakfast and the breakfast staff

The evening meal was slow - took 30 minutes between courses. Staff miserable and not attentive (no bread offered for example)

I was only there one night, but i must say it was refreshing for the first time in a long while to stay at a nice place. Everything was clean, tidy and well organised. The staff were great and it was a relaxing atmosphere. Well done. My only regret was that i did not try out the pool facilities,(a bit tired after the journey). For me that usually seals the deal for me. Would i go back, absolutely. Will try out the pool next time.

Nothing, everyhting was good

Great small swimming pool - perfect for young children. One dinner very good.

Lack of clarity about charging for breakfast - rather expensive unless you want a full English. Second day, no hot buffet but only hot food on request and not immediately offered.

Nice hotel in a green environment. Good staff. Just need to upgrade to free wifi in the rooms. I would stay again

Excellent staff.

lots of stairs and no lift for the older generation.