Mercure London Watford Hotel  

Access to a gym and easy access to my place of work

The cutlery and crockery was not always as clean as it should have been.

Car parking facilities and the rooms were of a reasonable size.

Staff were unhelpful and not pleasant at all. Everything was an effort and they need to learn to at least smile!

The staff on check inn we rude and lazy, huffed and puffed at checking me in, I found it highly embarrassing

We booked this hotel the day before and only paid a staggering £29.50 for one night and was really surprised how lovely it was. The rooms were were clean and very nice, with a trouser press, ironing board and iron, also hair dryer tea coffee etc. plus toiletries in the bathroom.The bed was very big and comfortable and it was quiet got a good nights sleep.The staff were friendly and helpful. Plus they have a spa, swimming pool and gym. Would defiantly go back.

The bar and food prices rather expensive but I suppose you expect that in a hotel. Also a bit out of Watford town you would need to get a taxi.

Where do I start? Firstly it's in a terrible location if you do not have your own transportation. I didn't and spent a small fortune on taxis for the week. The walls are so thin in part of the hotel that during my first night I was kept awake by the person in the room next door snoring. To make things worse the floor outside my room was so noisy it sounded like thunder when someone walked by. In fairness when I asked to be moved to another room the staff obliged immediately and I slept comfortably for the rest of the week. Anybody searching for value for money should stay clear as the hotel itself is not cheap. I was charged £4 for a litre bottle of water by reception staff and dinner came to £24 excluding tip for one main course, desert and sprite. The so called “hi-speed internet access” is anything but and is not free in the rooms. It’s so slow it took approximately three hours to download a small file of 348mb which would normally take 3 minutes with a good wireless connection. Keep in mind I wasn’t using a wireless connection. My laptop was connected to the network cable in the room. The only go really good thing about this hotel is the staff and the breakfast. I’m going back to Watford in June and I’ve booked another hotel.

Friendly and helpful staff. Easy to get to the tube/underground stations. Use of pool and jacuzzi. Breakfast

A most pleasant overnight stay and the staff were very helpful and courteous.

the swimming pool and the friendly staff

We thought it was excellent value and were pleasantly surprised by the quality for such a good price.Excellent breakfast.Staff were all cheerful and friendly.It was a perfect stopping off place for the Wembley Cup Final. We will certainly use it again.

It was only 5 mins away from our delivery point.It was clean and comfortable

Staff were excellent, large bed, evening meal good although a bit pricey Breakfast was just ok

Very comfortable bed!

Walls paper thin & therefore quite noisy. Woke up every 5 mins after 5.15am by other guests alarm calls. :(