Crewe Arms Hotel  

Nice big clean room, great value

Checking in took a long time on this occasion, toilet seat would not stay up (must be a female toilet). No coffee sachets in room,

I thought the staff were the best I`ve experienced for helpfulness and manners. From the deskgirls to the lads and ladies at breakfast, all of them were very mannerly. I really liked the ambience of the hotel too. Thank you.

i had heard bad reports about cockroaches here etc. but i have to be honest and fair..we were pleasantly surprised, room was clean, facilities good, and worth the money, if we happen to be in crewe again, we would stay here.

Cleanliness, courtesy from staff, helpful advice about local amenities, nothing was too much bother just obliging

Poor experience. First room was totally overheated and on the railway line and 20 young girls walked past on their way to a big night out with tesco bags full of alcholol. I asked to move and was given a quieter room but the heating and bath taps didn't work. I did get a discount.

Near to Railway Station and easy to walk into the town. Large Car Park (Which I did not use on this occasion)

Not easy to find rooms

Although my booking included breakfast they refused to feed me. Watch yourselves here as they do not care about fair play, The beer is is well worth avoiding, If you stay here and like clean rooms take a duster with you. My room had cobwebs in the bathroom, If I ever stay here again I will bring a bedside lamp as my room was dark, If you enjoy picking fault then this is the place to go although it will be easy

The location is perfect with plenty of places to eat and drink nearby

Friendly staff, nice room and no major problems. Ideal location

Nice and convenient for the Station - just over the road. Good value for money.

Just a little tired and dated and bathroom a bit grubby. Was put off by notice that extra tea and coffee was available for purchase - even the Guest House that I stayed in recently in Portsmouth cheerfully topped up and had a really good slection.

For £35 a night i cant complain! The room was comfortable, had tea/coffee facilities and a TV. A bit dated and rough around the edges but this is reflected in the price charged.Ideal if you just need somewhere to get your head down and location perfect for the train station. Staff all very helpful and friendly.

Location and price. Clean and tidy.

Occasionally not enough attention to detail.

Handy for station

entrance not particularly welcoming. Interior in need of complete modernisation and bringing into the 20th Century. Bed most uncomfortable.

Young lady on the desk was smiley and very helpful. Breakfast on the Sunday morning was good and was able to help myself. Manager/bar manager found more tea bags and milk for me.

I was going to leave a message. Kettle in 203 leaks and lamp does not work. Draws in wardrobe on left hand side totally useless because you can't open the main door far enough. Not enough tea bags or milk. The lady in the breakfast room charged me £6 ! If she was that desperate for 5p may have given her one. Ketchup not made available. Had to ask. Bar not available Sunday night Whilst I accept running a business means keeping overheads down etc I think it's gone too far. 'On a shoestring.' Not saying I wouldn't come back though.Just a little disappointed