Mercure Manchester Piccadilly Hotel  

I liked the reception we received when we arrived as we had travelled from Spain and required to stay overnight before returning home the next day. The check in was conducted very efficiently and we were made to feel very welcome. The location was superb and we were offered the option of a high level floor. The room was very clean and comfortable and we were able to get great views over the city. There were lots of bars shops and restaurants in close vicinity to the hotel which was great for going out at night. The service in the restaurant was superb. The restaurant was very airy bright and comfortable and the food was of excellent quality. Will certainly return and already planning a short stay before Christmas.

The view onto Picadilly Gardens and across the city towards the pennines wast very pleasing on the eyes. Great location for the city centre.Small double room but clean and comfortable. Nice breakfast.

My only complaint would be the breakfast fiasco which on reflection was funny but not recommended for the more particular client. We were shown to our clean and empty table waiting for cutlery,tea and toast whilst watching all the surrounding tables being made up. Eventually, after catching someones eye we were served with a large hot jug of tea.Unfortunately, we were not able to indulge in a nice cuppa because we could'nt get any cups. I don,t like admitting to it but we stole some cups from a neighbours table. We just had to have our tea.Otherwise it was a nice breakfast with a nice view of the waking city.

At the Ramada I stayed for a whole week, it is more than good, the location couldn't be better as it is very central. It is in fact close to Piccadilly gardens the heart of Manchester from where you can get the Metro and explore many different places like Salford quays. The hotel is also very close to the train station which is very important as well. From there we visit Chester and York. The cleanliness is up to standard and the breakfast is superb. We opt to extend the time to departure and the rates are very good.

Believe me the lifts there do work! imagine we were in the 14th. floor.

Location

Concerns the swipe card/key cards do not work very well. On the first day of stay had great difficulty accessing room twice and had to call receptionist up. Excuse given about the proximity of card to wallet or credit cards in pocket is nonsense. Never had this difficulty anywhere else. Wrongly debited for breakfast I didn't order and made it perfectly clear I wouldn't be having in the first place noisy neighbours at 4 pm at which point nothing like prompt response from reception

Good location, breakfast was very good and value for money, generally a 3 star experience though some noise from other rooms

Some noise from other rooms and you could do some deal on price.

Room was functional - this worked practically for the trip and the best part by a mile was the location and proximity to town and local shops and restaurants.

The price was my main issue, as I felt £80 was higher than the type of room demanded but I assume this is due to the location.

Friendly staff. I left my phone behind and both housekeeping and reception were very easy to deal with and organised to have it posted home to me.

Not enough pillows. (only 2 in room) They didn't replenish the extra set of towels on our second night.

Pillows !!!! One per person ! Flimsy cheap things !! Asked for more and within 5 mins four comfortable pillows were delivered to room !!

New modern decor and excellent view on Piccadilly gardens and location to shops etc.

Was clean but could have been cleaner in parts like the room carpet

I liked the location, the view from our room, the smell of the hotel when you walked in the front door. The staff were very helpful and friendly.

I had requested a room away from the lifts, but was given one close to the lifts and could here the lifts frequently. The noise from other rooms could be heard easily.

Found parking to be very expensive. No signposts to the hotel when you reached Manchester town centre

The City Centre Location