Preston Park Hotel  

I was surprised to learn that after booking costing £74.00 breakfast was not inlcuded and was an additional £10.50. Thought this was rather a cheek.

Breakfast not included. Poor. Tv didnt work in room either.

Nothing except the fact that they agreed not to charge me for my horrible experience

The hotel is dated and in poor condition. The reviews were not great but other than one review it they said it was clean. I chose the hotel because of its location near the train station as I was attending a funeral in Patcham and we would be arriving late.The receptionist was pleasant enough but did try to charge me upfront instead of the taking an authorisation copy. She also made a mistake and charged £5 more than stated. Generally our expectation was not great but we were shocked at the dirt of the hotel. We ordered a drink from the bar and had to ask for the glass to be changed as it was so dirty I could't drink out of it . Another was served in an even dirtier glass(not just lipstick but debris stuck to the inside of the glass. When the porter was asked to a clean glass for us he was unable to offer one. Eventually at his suggestion I settled on drinking from a bottle! The room seemed ok but there was a peculiar smell and the corridors were extremelly narrow which made me wonder about fire regulations. The room seemed ok in relation to the rest of the hotel. However I spent a very uncomfortable night scratching but reasoning that I was probably being paranoid and that all was O.K. When I got up from the bed I was horrified to find what I imagine is a big bed bug running across the matress and under the pillow! When my husband pulled back the bed the dirt, dust, hair,debris was truly shocking. We packed and ran out of the place as soon as we were told they had had problems and would not be charging us! An infestation of bed bugs is one thing but not cleaning the hotel bedrooms to a basic standard is completely unacceptable and in my opinion the hotel needs a visit from a health inspector. In my hurry to leave I left some brand new clothes behind which I do not want returned! Fortunatelly we managed to find another hotel later on but its an experience we could have done without especially since we were there for a funeral. I have used booking.

The location to everything.

The fan did not work in the bathroom,everything else faultless.

The location was ideal for our needs.

The hotel is rather tatty looking. The reception staff were unfriendly and the breakfast waiter was rude. The room was a double but the bed was a large single. The sink plug leaked the curtains were hanging off the rail and did not close properly. Breakfast was an extra charge and was awful having been cooked early and left on plates and reheated. Not appetising at all. Poor selection of continental breakfast items. As they charge extra for breakfast this was not value for money. I paid £110 for the room which is way to high for this standard of the hotel. Will not be returning.

Cold room, overpriced, broken tiles in the bathroom, shower head not attached to wall, toilet flush dodgy.

Great location and excellent value. Staff were very friendly and welcoming. I'll stay again for definite.

I did not like anything the room very small for a double??? Carpet needed cleaning wash basin cracked no curtains in bathroon nor any heating, room was cold with one little light on a side wall bed side light not working, no water for kettle had to use wash basin water. the room was very tired looking ,bedding was clean and towels old i feel because i was single person i was given this type of room ???? Thank you.

Very clean, warm and comfortable with excellent service and good, well presented/served breakfast. Would stay again

Easy to park, everything necessary in room, suitable for our purpose which was just to sleep there.

Would recommend as reasonable place with parking but not if traffic keeps you awake (it was ok for us).

Not much I had to ask for the heating to be turned on!!

Dirty unkept appearance,cold

Nothing!

Did not enjoy at all, the room was horrible and I could not sleep as the mattress was broken Would never recommend

Fine for an overnight stay, pleasant and quiet enough, parking available, night porter for late drinks if you want - overall though just so much cheaper than some of the prime seafront Brighton hotels, some of which are so absurdly overpriced it's almost untrue..

As others have said, rooms are a bit dated maybe but perfectly clean & good enough as far as I was concerned.