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Recently booked in Newcastle upon Tyne
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Jesmond Dene HouseJesmond Dene Road, NE2 2EY Newcastle upon Tyne (Show map) Excellent, Score from 37 reviews“Staff very attentive. Food excellent. Room size and decor very good.”
Debbie,
Glasgow
Awarded the AA Hotel of the Year 2008–2009, this grand house boasts stylish interiors and luxury accommodations in a parkland setting, just a 5 minute drive from the vibrant downtown area. With bathroom under-floor heating, bathrobes, and slippers, all of Jesmond Dene House’s luxury, modern rooms offer stylish furnishings, flat-screen LCD TVs, and CD/DVD players. Some rooms also offer luxurious super king-size beds. Guests can enjoy seasonal cuisine made with fresh, local produce at the hotel’s award-winning restaurant. The restaurant also includes a bright and airy summer terrace. Jesmond Dene House offers a stylish bar and lounge area, serving a simple, light menu in addition to fresh coffee and a wide selection of wines. The hotel is set within the leafy valley and public park of Jesmond Dene, which includes its own petting zoo. Ilford Road Underground Metro Station is less than a 10 minute walk away, and offers regular, convenient access to central Newcastle. Hotel Rooms: 40
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Total Hotel Score:8.6
Based on 37 reviews Guest reviews are written by our customers after their stay at Jesmond Dene House. |
Score breakdown
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Score filter |
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Anonymous
Mature couple
United Kingdom
September 27, 2011
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Lovely country house hotel, different from run of the mill. Service for tea in the main sitting room was abismal. Food over priced.
1 out of 2 people found this review helpful, did you?
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7.1 |
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Graeme
Mature couple
Carlisle,
United Kingdom
September 16, 2011
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Block with the suite we stayed in had views of bins and car park, probably overpriced for what they were, also a little dirty in the room and laundry lying around as we came in, tho none of these things hurt our stay
1 out of 2 people found this review helpful, did you?
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7.1 |
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Anonymous
Mature couple
United Kingdom
September 14, 2011
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Excellent staff Room badly organised, too dark and with inadequate seating and lighting Restaurant made a major error on dinner reservation and while ultimately trying to do something were very reluctant to admit there was a problem, and one for which they were responsible
1 out of 2 people found this review helpful, did you?
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7.1 |
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Janet
Mature couple
Guildford,
United Kingdom
July 18, 2011
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Great location besdie park. Very good breakfast. Would have preferred abath in room. Food in restaurant was too fussy.
1 out of 2 people found this review helpful, did you?
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6.7 |
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Nicola
Young couple
Alnwick,
United Kingdom
March 30, 2011
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Staff were super friendly and helpful, suite was adequate, clean and tidy but slightly shabby I thought, this however did not spoil our stay in any way.
1 out of 2 people found this review helpful, did you?
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7.1 |
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Anonymous
Mature couple
United Kingdom
January 18, 2012
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A great experience from being greeted by name by the reception staff, through to an outstanding dinner and one of the most comfortable beds imaginable. Excellent relaxed breakfast the following morning. Attentive service throughout.
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9.6 |
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Anonymous
Solo traveler
United Kingdom
January 7, 2012
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It is most comfortable in area. Reasonably convenient. Good standards. Easy parking. Reception area badly designed. Weddings etc. can be a nuisance.
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7.1 |
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Roger
Mature couple
Wappenham,
United Kingdom
December 13, 2011
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It was simply brilliant, from the moment you walked through the door you felt you were being looked after and that feeling remained for the two nights we were there, nothing was too much trouble. It's warm welcoming and comfortable with a lovely placid feel and the food is fabulous, the seaweed butter is a revelation. We can't wait to go back
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9.2 |
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Lauren
Young couple
South Shields,
United Kingdom
November 7, 2011
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Its location and its design How we were in the 'New House' where the views from the windows were limited
0 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Mature couple
United Kingdom
October 17, 2011
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interesting historic hunting lodge in wooded dene. Room comfortable & hi-tec.Good food Room rate excluded breakfast & was therefore very expensive. Service not up to expected standard. Would prefer to add own service charge rather than have t added to each item on bill. Cheese board would benefit from the addition f grapes/ celery etc
0 out of 1 people found this review helpful, did you?
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7.5 |
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Kathleen
Mature couple
Milnrow,Rochdale,
United Kingdom
September 14, 2011
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Convenient location for Newcastle and surrounding area. Very beautifully designed rooms (tho ours was a touch too small for two people!) Excellent staff who made you feel important to them and welcome. Scrummy food! Just the size of our room for the price. (Room 19). We saw other rooms which were bigger. Think we just drew the short straw because every other room related issue was first class!
0 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Mature couple
Sweden
September 12, 2011
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The hotel is comfortable, the staff are friendly and helpful, the restaurant maintains a good standard, and the wooded surroundings are pleasant. When staying in a room at the front of the hotel, you may be discomforted by the habit of diners and visitors to the hotel's bar who stand outside the hotel smoking while engaging in loud conversations. The acrid smell of their cigarette smoke also leaves a lot to be desired. The management would be doing its non-smoking guests a great service if it were able to arrange a suitable location for smokers at a little distance from the building or in a special smoking room.
0 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Solo traveler
United Kingdom
September 8, 2011
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The room (no 32): large, fresh fruit, beautiful bathroom, comfortable bed my room was too hot but there was no way to turn down the heating. It was a very windy night so I didn;t want to sleep with the windows open. I think turn the heating down a bit.
0 out of 1 people found this review helpful, did you?
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8.3 |
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Anonymous
Young couple
United Kingdom
August 29, 2011
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The room we were given was in the eves but was surprisingly spaceous and designed very well. The customer service was fantastic nothing was too much trouble. We enjoyed the food but the service in the restaurant was slow we waited a long time between courses but the restaurant was very full.
0 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Mature couple
United Kingdom
July 14, 2011
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Extremely good and attentive customer service. Wonderful breakfast. Excellent dinner particularly the chips! Considering the amount of money spent the room was very small indeed. Wine a little pricey.
0 out of 1 people found this review helpful, did you?
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8.3 |
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Leslie
Mature couple
clitheroe,
United Kingdom
June 23, 2011
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Lovely room, excellent food and service,quiet location. Just perfect. Will return and highly reccomend
0 out of 1 people found this review helpful, did you?
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10 |
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Trevor
Young couple
Canning Vale,
Australia
June 7, 2011
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This hotel was everything in look and feel that we were hoping for. The delux room was excellent and the staff helpful and happy.
0 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Mature couple
United Kingdom
June 1, 2011
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Everything !! it was just perfect The food was expensive and adding a service charge for bar food was excessive
0 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Mature couple
United Kingdom
May 31, 2011
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Good location near student accommodation in Jesmond. I felt the staff were overstretched - there were 2 weddings going on on both days we stayed and I felt the ordinary customer got sidelined. Our room wasn't ready until 3 pm on day of arrival and wasn't serviced until the same time the next day. There was very little left of the continental style/buffet breakfast at 10 am on the Saturday morning ( breakfast is served from 8.30 - 10.30 am at weekends) - we realised what we had missed when we turned up at 8.30 am on the Sunday. The lounge staff implied we couldn 't use the lounge unless we had booked in for tea - sorry, but where were we meant to go while our room was being serviced? Admittedly they did find a seat for us eventually.
0 out of 1 people found this review helpful, did you?
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6.7 |
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Sarah
Young couple
Torquay,
United Kingdom
May 29, 2011
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It was a beautiful hotel and I loved the room very relaxing and comfortable. Didn't want to leave.
0 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Mature couple
United Kingdom
May 6, 2011
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Attended niece's wedding there. Food and service excellent. Valance on bed looked like it hadn't been changed for a long time. Otherwise very nice.
0 out of 1 people found this review helpful, did you?
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7.1 |
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Sue
Mature couple
Peterborough,
United Kingdom
April 26, 2011
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Fresh complimentary fruit in the room upon arrival, lovely touch! Our stay was far too short so we'll have to return!
0 out of 1 people found this review helpful, did you?
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9.6 |
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Ashley
Mature couple
Leeds,
United Kingdom
April 19, 2011
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Accommodation was fantastic, as was the food, wine and service.
0 out of 1 people found this review helpful, did you?
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10 |
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Debbie
Group of friends
Glasgow,
United Kingdom
April 3, 2011
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Staff very attentive. Food excellent. Room size and decor very good. liked everything about this hotel.
0 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Mature couple
United Kingdom
March 28, 2011
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Excellent de luxe room - unbeatable quality
0 out of 1 people found this review helpful, did you?
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8.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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