Jesmond Dene Hotel  

The hotel was just across the road from Kings Coss Railway Station where we arrived. It was very clean and comfortable, good value for the money we paid . Staff were very pleasant and breakfast was good

New bathroom, soft bed, nice staff, breakfast included.

I was charged 3% for using my credit card?? Almost $10usd for 2 nights!. The front desk didn't inform me of this charge, saw it on my bill after, otherwise I would have paid cash. Why is there a credit card charge, what's next..a charge for the air I breath there...Very small room, but I guess that's London. Very nice people and very clean.

Helpfulness of staff. Cleanliness of rooms and bathroom. Clean breakfast room and tasty food. Prompt service. Nearness to underground station. Price.

These are all minor complaints that did not spoil my overall stay. Having access to only one close oilet so I could not use it when the shower was in use. No switches for bedside lamps beside bed. The switches were on the wall. Kind of defeats the object. No spare blankets. No tea/coffee making facilities in room. Breakfast very tasty but rudimentary i.e. no choice of what items I preferrred.

When I arrived the ladie at reception seemd to have had her hands full, baby sitting. She did try to get me into my room on arrival as it was not used the previous night, however it was not cleaned since last used. I asked if I could get Tea/Coffee, but no. I was given the oppertunity to washupand givena fresh towel at the bottem of the hall. I did hand back the towel to the ladie, I thanked her for her help and left with my bag, however she was involved in doing something else which resuleted in a member of staff ringing me at midnight asking if I was staying, which I thought was a good thing to do as it also checked that I was ok and not in any trouble.

The room is very clean and the location is very close to the tube. There are several fast foods restaurants nearby. Friendly staff they have and breakfast they served are standard English breakfast. Value for money!

There are no lift in the hotel so be prepare the climb up the stair with your big/heavy luggage (if any) if you are staying at upper floor.

Friendly and convenient to the tube and public transport

The single bed was hideously small and narrow, I turned over and nearly fell out of bed. Do not think it is acceptable in the 21st c to not have a shower and toilet in the bedroom I was on the 3rd floor - the stairs were very narrow and steep - especially coming down

Booked for my husband last minute. Comfortable, wifi and close to the train.

Clean and comfortable room! I couldnt ask for anything more. Excellent staff, really helpful. Excellent location, accessible to kings cross station. There are restaurants and pubs around the vicinity which is really convenient.

Too expensive for non en suite room

Amazingly small room, bathroom in the corridor.

Helpful staff were good about recommending sightseeing/travel plans. Were really good about holding bags until the rooms were ready.

Charged 3% extra for using a debit card, never disclosed that fact until it came time to pay.

Convenience of location near to St Pancras International station

Separate nature of the studio accommodation made it feel isolated. The hot water didn't work and there was no way to contact a member of staff. To get it fixed.