Jubilee Hotel  

I strongly recommend not to use this hotel. This hotel is extreamly bad and fraudulent quality. These are my experiences in this hotel. -A clerk (lady) is brusque and rude. Whatever I asked to her, all she said was, "I am busy!!!" -Even though we stayed 4 nights, they did not change the bed linens. -The heater did not work during night, and sometimes they turned off. My children and I caught cold. -The bath room was VERY dirty and small. I have NEVER seen such fusty bath. -The breakfast was VERY poor. It was only very thin toast, coffee, small glass of orange juice and yogurt. You may feel the hotel offers inexpensive accommodation, but it is definitely expensive in the category at this hotel's level. I will never revisit this hotel.

the location, the hospitaliti

dirty walls, needing painting, the building needed renovation poor breakfast

The closeness to the Victoria Underground and buses. The breakfast was adequate. The staff was extremely friendly and helpful. Though the rooms were small they were clean and the shower had good hot water. Having a hot pot with tea in the room was a plus. The staff even offered to do my laundry for a small fee. They also booked me on a ride back to Heathrow at the end of my stay. In addition, I was taking a trip in the middle of my visit to London and they stored my extra suitcase for me. The rooms are currently being renovated and when completed the rooms will be much nicer.

Lack of a lift but I understand that is not the hotel's fault. The shower water control was hard to adjust to get a hot but not scalding temperature. The room phones only connected to the Reception Desk and had no outside line available.

Location. Availability at late notice.

Mildew in bathroom. Smell.

Location

Room was ridiculously small and the bed linen did not fit the bed.

Convenient location to Victoria station. Reasonably priced. Very clean. Fine for short stay by adults.

Stopped serving breakfast quite early (9.00 am).

Available very last minute

Way too small of room, no soap, no air-conditioning, hotel staff were very rude, for a "bed and breakfast," the breakfast options were very limited (bread and cereal) and it was only offered for 1.5 hrs. Overall a poor experience for the price.

no elevator

Effectve, effient servie, fast service at breakfast, Tea making faciliies. LCD TV, staff brusque but action oriented and helpful in solving pblms (I did not get a VAT receipt on paying so they sent one on).

Mattress somewhat uncomfortable. Bed/bedding appeared short.

We liked the location.

The hotel was in poor shape, very worn down. The walls were paper thin, so you could hear every bit of noise coming from the other rooms. The breakfast was very poor aswell, and staff weren't very polite. Eventhough the roomrate was low, it was still too high for a hotel in this category. We will definately not stay at this hotel again, and therefore not recommend it to anyone.

The staff were very helpful and friendly. The location is very strategic, within minutes to Victoria Station, Harrods etc. Even though the room is a bit small, but it is ok. Will stay here again.

The staff were very helpful. It is very near the Victoria Station (just 5 mins walk). Our flight landed at Heathrow airport and we stayed the night here. We needed to catch a flight at Gatwick airport the next day. It is very convenient because we can just take the Gatwick Express train from the Victoria Station. It took us aboot 30 mins to reach there.

No lifts.

The proximity to Victoria coach station and the cleanlieness of the rooms.

The stairs to all bedrooms were many and very steep, and we had no plug in the wash basin.