The Marylebone Hotel    

Swimming pool Location Helpful staff

Price bfast. Should have a la carte menu allowing selection of say of bowl of yoghurt with fruit and tea or coffee. 18 pounds was ridiculous for what I require at bfast

Clean, location

toilet is a bit small

Free Wifi, location of the hotel, friendly staff

Smallish room, even if "superior" room. Pretty standard for London though. Carpet in room, don't like that even if it was rather clean in appearance

Relaxed, friendly hotel. Loved the location.

Nothing

Bed very comfy

Room door did not lock so needed to be fixed. Not indicating there was an express check out so had to wait a while to check out although I had already paid Television playing up

had an issue with the key for my door, I had to return to reception twice to get in working. This failed and the staff had to accompany me to access my room

the reception concierge and especially the bell boys are very friendly and efficient, they make coming back to the hotel feel special.

The room and its facilities. The understated classic features.The comfy bed and the old style alarm clock.The regular provision of spring water and the quality of the bathroom lotions, shampoo etc. The friendly staff and the assistance given.

The tricky access to the pool. Finding it was confusing and I wondered whether it was to try and put people off using it. The circuitous route to the pool and back to the lift could have been sign posted. The response from people in the Third Space area made me feel as if I should have known. I thought it was only me until I overheard another guest asking where the pool was and the difficulty his friend had in finding it. Also missing out on a facial after I had built up the courage to have one. Being told that Monday 22nd April was a Bank Holiday so I couldn't book in, whereas in fact I later learned it wasn'T.

the staff were friendly the location excellent and always gave helpful guidance from the weather to restaurants and sightseeing tours

Restaurant and cafe were really nice. The gym was outstanding, all state of the art modern, new equipment. Staff were very friendly and accommodating.

Room was a bit on the small side. Bathroom was tiny, was really difficult to get into the shower behind the door, had to practically stand on the toilet to close the door to get in the shower. Very nicely decorated though, modern. Half of floor 4 which I was on was being refurbished which I didn't know about. There wasn't any noise but had to walk through a bit of a construction site almost to get to lifts.

Beautiful, stylish and feminine, friendly and well-equipped

Too small bathroom

Friendly efficient staff. small intimate lounges. very comfortable bed late check out good ambience in restauraunt

Very inadequate hanging wardrobe space

Fantastic facilities and locality.

The stuff

easy check in and out and close to entertainment area of London, room was excellent, friendly multicultural staff.

Nothing I didn't like

Nicely located and very efficient friendly and helpful staff

Central location. Friendly and helpful staff.

No negative comments at all

Decor and design was right on. Loved the many cozy nooks and sitting rooms through out the hotel - easy to find space for colleagues to find quiet space to converse. Beautifully appointed rooms.

Had an issue with a vent in room that was leaving black residue in room, this problem took several days to resolve...it was eventually fixed and certainly did not ruin my stay.

Willingness to let me check in early

Not being warned about construction work

The gym and swimming pool for free use was absolutely amazing very clean facilities friendly staff- I arrived at 10am and the room was not ready, they gave me a complimentary of free drink and some buiscuits while I waited. Would definitely come bak again.

Great location, 5 minutes walk from bond street station and a whole host of restaurants and things to do. Great service.

Hotel is currently under renovation which meant that at least on the floor I was staying looked a little like a construction site in some places. It was ok but it would have been nice to be told at check in

Location of the hotel is fantastic and the affiliated fitness center of high quality.

There was construction on our floor with the usual dust and smell from paint and other chemicals. Furthermore, the direct connection from the hotel to the fitness center and spa, which takes place through an elevator, was not working. This lack of comfort should have warranted a warning and/or a reduction in the cost of the stay since this was a major reason for our choice between this and a much cheaper but equally comfortable option. Disappointing.

Perfectly located for Oxford street shopping, restaurants and bars. Very clean and nicely decorated a great find in London to get a decent hotel with decent room sizes which doesn't cost the earth. I often go to London for business trips and will always look to book this hotel in the future. The restaurant is excellent too.

Could do with better pillows.

Very attentive and happy staff asking about your needs.

Hotel staff were very friendly and helpful. Excellent facilities and very convenient to Oxford Street. Lots of cafes & restaurants within walking distance of the hotel.

The room we stayed in had a very small bathroom. There wasn'y enough room to dry oneself after having a shower.