The Bloomsbury Hotel  

Absolutely nothing!!!!!!!

Everything!!!! Lack of service, to the point of none!!! Poor condition of hotel areas. Room beyond tiny and airconditioning was not functioning properly. No lunch or service before 5pm in dining room. Horrible service in the Lounge area. Staff yelling at each other in the lobby. Food at dinner was Not acceptable and again poor service. I could go on and on, but why bother. Never never stay there again. When you have to handle your own luggage up 20 plus outside stone steps and try and open the front doors on your own and have to take all the luggage to your own room is appaling. No doorman and no staff for that service!!! Awful!!!!

The staff were all so polite and helpful. We were upgraded and the room was luxurious. The bathrobes, spacious room and great coffee maker made us feel pampered. Special thanks to all the staff for being so nice!

Friendly staff. Comfortable and clean room.

Beds are too soft. No view out the window.

The staff in the restaurant were attentive and friendly, the food was also outstanding along with the choice of cocktails.The rooms were kept immaculate and couldnt ask for anymore from the staff. The hotel also had a very relaxed, calm and quiet vibe.

The only thing that has left a bad taste in my mouth has been the charges, it wasn't explained clearly that you would be billed twice etc for the room and then 1 of the charges would be released to you 8 working days later ? I have stayed in many a hotel and have never heard of this !!?? I have rung and the staff in accounts havent been the most helpful. I was told to "check my account every now and then" for £219.00 !? They are dreaming. I know kistakes happen but theres no sign of an apology or explanation, aopparently its "one of those things" Bit annoyed if im totally honest.

We have stayed in many hotels over the years and the Bloomsbury is the cleanest hotel I have stayed in with the friendlyist staff. I will defiantly stay again.

Room service could be a little quicker.

The hotel had a relaxed yet sophisticated atmosphere. Interior decor was of an excellent standard and the hotel was immaculately clean throughout. Very well positioned for Oxford Street and Theatres.

Everything is excellent in term of room, location,staff and enviroment, definately will come back if to London again

Bathroom a bit small

We enjoyed our stay at the hotel the staff where friendly and helpful the food was very good and the rooms are clean comfortable and spacious and next time we come to london for a theatre break we would consider booking the hotel again.

Friendly & helpful staff. Good location where you can facilitate attraction areas easily. A lot of good restaurants are within walking distance. It's a very cosy hotel where you feel welcomed in.

The room was unbelievably small. The smallest room I've ever seen with this price! The pillows weren't comfortable.The bed sheets weren't changed daily and when I asked they said that their policy was to change them day after day! That was not ok with me especially I was expecting at least a 4 star hotel treatment! Another annoying thing is, the housekeeping do another round in the evening where they do a better cleaning than the day one, but it is late in time.. On the 1st night the housekeeper knocked on the door while we were asleep (10 pm). On another occasion, we came to the hotel in the evening to find the housekeeper still cleaning the room that we had to wait for her outside til she finished (the room was too small, we couldn't be 3 in the same room!) Last but not least, they over charged my room as they didn't return my insurance amount back.

convenient location. high standard of building and furnishing. very polite staff.

no complaints

Very friendly staff and a good location. Superb building.

The restaurant table positions are far too close for privacy especially the row of tables along the wall which seems to be the referred positions offered by the staff.

Location, design, building, service, rooms.

Beds a bit soft, shower screens badly fitted which meant some leaking.