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Imperial Road, Hammersmith and Fulham, London, SW6 2GA, United Kingdom – Show map
|Guest Room (3 adults)|
|Standard Double Room (2 Adults)|
|Standard Twin Room (2 adults)|
|Family Room for 3|
|Executive Double Room|
|Double Room with Two Double Beds|
|King Guest Room|
|Queen Guest Room|
|Double Guest Room|
|Queen Deluxe Room|
|Double Room (1 Adult)|
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DoubleTree by Hilton London Chelsea's staff speaks: Russian, Italian, Spanish, English
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Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs GBP 1.50 per hour.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Italian, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
One child under 12 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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near to overground, tesco just 1 min away, great breakfast, good wifi quality
Friendly staff, quiet location and not overly busy.
not much nightlife or pubs close to the hotel the one bar close is very very expensive.
The rooms were comfortable and the bathroom was fine. The staff were very friendly and accommodating. The breakfast was varied and mostly very good
The ambient room temperature stayed around 21 degrees at night and the air was quite dry, so would be worth turning on the air con to make sure you have the right temperature
The friendliness of the helpful staff who knew what they were doing.
Dining room was untidy and not cleared at breakfast. Service very poor; only one member of staff visible. The staff did not appear trained to acceptable standard.
Location suited the purpose of my stay, close to venue and public transport (overground, bus), as well as dining places (within walking distance).
Staff : the manner of dealing with my request of a replacement working hairdryer was inefficient and sub-standard for any hospitality service, let alone a Hilton branded hotel. (What happened to "customer is right" attitude??) Food Facility : at 11.15pm there was no food service, not even at the hotel bar. Luckily another hotel at walking distance was able to satisfy our crave for ice-cream and a quality hot brew. No stock of sweets/snacks in room bar-fridge (we would have been happy to pay).
clean . helpful staff nice food good beds
- Close to overground. 3 stops (5min) from sheppard bush (Westfield shopping mall) plus underground central line. - Housekeeping was awesome!
- Food (dinner) was speedy but not as good as we would expect from a hilton brand hotel.
Good sized room, clean and well presented
It was cold. The warm air heating was too noisy to leave on and therefore very cold during the night and in the morning.
breakfast and reception staff
Linen very good
Room in need of a little touch-up work, but nothing serious
Very good location, staff were great. Would defiantly stay here again.
Beds were to short and legs hung out the end, the bath was very shallow money saving gone mad!
Location of hotel was good as it was very close to the overground services.
Staff not one bit helpful or nice. On arrival to hotel I and my two children were given the choc chip cookies. We were not told it contained nuts which I feel is very important as we could be allergic to nuts. Also when I asked about local transport, I was barely told where to go and felt receptionist was very unhelpful. Our room did not have enough toiletries or towels for 3 people and when I informed front desk of this the receptionist simply said "and".I had to ask that this be rectified. I had to explain only one of us could have a shower as a result. I found her attitude to be very rude.
Bar shutting at 12 is, when there were quite a few different people enjoying a drink.
The comfortable bed, the friendly staff and cleanliness.
Location, although not in the city centre was very convenient due to nearby Imperial Wharf Overground station 1 min walk away from the hotel.
Overpriced breakfast. Heating was not working in the room but I was given another room a day after.
It was just a one night stay and we had very little interaction with the staff.The stay was very comfortable and very pleasant. . We did not opt for breakfast but the tea and coffee making facilities available in the room did the job nicely. The location suited our needs perfectly and the price was very reasonable for a Chelsea stay. Would definitely go back at the price.
There were no downside to this stay - it was picked for its location and it fitted the bill perfectly. A++
Lovely meal in the main restaurant and location perfect for me.Clean and comfortable room.
Builders in the reception and restaurant area in the evening and poor room service which after an hour and half didn't arrive so I cancelled.They were going to charge me but thankfully the reception agreed with me and removed this from my bill.Would be nice to have a bottle of water included with the tea and coffee facilities.
We were greeted by friendly staff with a warm cookie. They have a good deal with a local car park for £20 every 24 hours. The rooms were clean and comfy & the breakfast was well worth the money. On the whole a pleasent stay. Also a 2 minute walk to imperial warf station to get into the city centre.
Can't think of anything
Enjoyed my stay at this hotel will come back,
Very clean, nice comfortable beds, big spacious rooms and good wifi connection
We had a meal in the restaurant at the hotel and my mum got food poisoning from the meal. We made reception aware and we had no offer to refund the meal or anything, didn't seem to care at all and denied any responsibility. Avoid.
everything about the hotel was good.
it was a lovely hotel. clean, warm and nice staff.
The hotel was brilliantly located close to Imperial Wharf station. The first impression on entering the hotel was very good. The best bit? The room was big, clean and the bed and in particular the pillows were the best ever!!!
The restaurant staff were a little hit and miss but when we pointed out a problem, they were very quick to sort it out and apologetic.
The cleanliness in our room was one of the worst we have encountered for a long time. Cups had dried coffee in the bottom and hadn't even been attempted to be cleaned. Bathroom had dirty stains on the basin and bath and the toilet blocked on the last day.
beds were too firm room service ridiculously overpriced not worth the price