Jurys Inn Edinburgh  

The location suited us and my wife is a smoker so that was why we chose this hotel. The breakfast supplied was nice and well presented.

We did not like the fact that although there was a small car park at the back of the hotel, it was advertsed as having no parking. There was no heating in the room when we arrived and it did not come on until 7pm. It was 6 degrees outside. There was also no heating when we got up in the morning, therefore the room was cold again. I feel that we should have heat available, if we want it, all the time that the room is occupied. I must say that when I complained, I was told that the heating had been re-programmed for the warm spell in March,(a very lame excuse, I know how much effort it takes to switch on/off a boiler system). We were offered a portable heater but realy that is not what we would expect when we are paying £162.00 per night for a room.I Also realise that we do not want to waste heat but that is why we have thermostats on radiators and when a room is vacated it would not take much effort for your cleaning staff to turn down the thermostats in unused rooms. We are Scottish and as such the cold does not bother us too much but I would not wish to see foreign travelers who come from warmer countries coming into that environment. I hope you find the above critisism constructive

Everything,one of the best hotels I have stayed in the staff were excellent.

Room service could be improved e.g. ring from your room for service instead of having to go to the bar to order snacks.

very clean. Good service.

As it was raining we decided to eat at the Hotel one night but there were several things on the menu that were not available.

Accessability

A small refrigerator to hold perishable purchases

the staff was friendly

you need free wifi!!! we payed $160 for the hotel, wasnt about to pay for wifi, it was pretty pathetic that we had to go to starbucks & for a cup of coffee we got free wifi but $160 for a hotel & you feel you need to charge..guest look at that as a rip-off. wifi was free at almost every coffee shop..it was a bank holiday so we were limited to hotel choices, but i always go for the hotel that provides wifi

The loaction, clsoe to the railway station and right in the middle of the old and new towns. There are great range of restaurants and bars in the vicinity to suit a range of tastes and budgets.

The room was perhaps a wee bit sterile looking. Very functional but not 'friendly' or 'cosy'.

The location was perfect for the train station, as we travelled to Edinburgh by train, and for exploring the city centre, castle etc.

Nothing of note, you get what you pay for a smallish (but clean) room with basic facilities. It was a little nosiy being next to the station but its a minor quibble and did not really impact upon our enjoyment.

Friendly staff. Food not bad for a 'chain hotel'. Bathroom competent.

Room quite small and noisy and looking out onto a wall /car par. At first quite difficult to heat to room temperature.

excellent location near the waverley train station. comfortable bed & bedding and lovely bathroom.

the room was cold and draughty and the heating did not come on until about 7ish

It provided accomodation for myself and my two adult daughters in one room and was very close to Waverly Station.

I didn't like the shower curtain in the bath and the fact that it left little space to move. The shower system itself was very poor.

Very convenient for station, restaurants, castle and visitor attractions.

The room did not reflect the description given for what should have been a very luxurious before very large discount. The "spa toiletries" did not exist. The breakfast did not offer enough choice for a Continental style meal.