Jurys Inn Edinburgh    

The staff were very friendly and helpful

The proximity to the train as we were travelling with heavy luggage.

Lack of ready access to Wi Fi. Outside the hotel was a little grotty but I' m sure that wasn't their issue.

Close to train station. Very convenient for joining sight-seeing tours.

The curtains in the room are not shielding light from outside.

Lack of parking

Excellent location.

We like spacious room for three people. Breakfast is excellent.

Nothing

The proximity to the city.

We paid for an executive room, but found it to be very basic. Overall very disapointed as this was a special celabratory occasion.

Location

The price for what we got was poor

It was near to the Castle but we could not park nearby

The food was not good I had to send it back. We were kept awake the first night by a couple fighting next door. The following night at 2am there were bottles being thrown into a skip. The restaurant was like a canteen and the bar was very basic

The room had abundant natural light coming in and was clean and warm

The shower cubicle and bathroom was extremely small The quality of the shampoo provided was really poor Not enough milk provided with the coffee

comfy bed, ideal location to the train station

water pressure in the shower could be improved

closeness to shops, restaurants etc.

Nothing

the staff was very friendly and helpful, especially the bar staff, the location is excellent.

the rooms are not as pictured on internet, i would have paid for a bigger room originally if given accurate pictures, the beds are very uncomfortable.

Excellent location. Nice light room. Comfortable beds.

Breakfast not included in the price.

Great to have a twin room which has a double and single bed. Very helpful staff with all queries. Convenient access to waverly train station and all near by attractions

Breakfast could be better for the £10 price

Customer service

Internet is not free of charge

There was no air conditioning in the room and it was a very hot day, even opening the window did not make any difference. For a hotel that can charge over £300 per room per night I think this is ridiculous. Had to sleep with the window open at night, but the noise from the steps below the window was too much and had to either suffer heat or noise..

Breakfast was good. Staff very attentive and polite at all times.

Bedroom was ready for a refurbishment, looked very worn. Windows were filthy, mattress not in good condition which we have told reception about. Very disappointing for what it cost.

Amazing hotel. Very nice breakfast. Friendly staff. Location is super, which near to train station.!!!!!!!!!!!!

Maybe would better to have free wi fi Internet. However, there is no time actually to spend on Internet when u are in the amazing city

Good sized bedroom& bathroom cleanliness

Could hear coughing and voices from nearby room

Beds uncomfortable.pillows particularly so. Basic rooms for price £180 per night!! Overpriced.

Great hotel. As always, Jury's is a pleasure to stay at.

Good location, clean and quiet rooms and polite and friendly staff

Didn't pay for breakfast which looked overpriced for what it was

Excellent breakfast. Good restaurant. Rooms comfortable. Very friendly and helpful staff in all areas.

There was a slight drain smell in the room but was bearable so not worth complaining about as out and about mostly.

woken in the middle of every night by noise of people outside window (we were on 2nd floor), and slamming doors all through the night